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Handbook of organizational measurement

James L. Price (Department of Sociology, University of Iowa, Iowa City, Iowa, USA)

International Journal of Manpower

ISSN: 0143-7720

Article publication date: 1 June 1997

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Abstract

Addresses the standardization of the measurements and the labels for concepts commonly used in the study of work organizations. As a reference handbook and research tool, seeks to improve measurement in the study of work organizations and to facilitate the teaching of introductory courses in this subject. Focuses solely on work organizations, that is, social systems in which members work for money. Defines measurement and distinguishes four levels: nominal, ordinal, interval and ratio. Selects specific measures on the basis of quality, diversity, simplicity and availability and evaluates each measure for its validity and reliability. Employs a set of 38 concepts ‐ ranging from “absenteeism” to “turnover” as the handbook’s frame of reference. Concludes by reviewing organizational measurement over the past 30 years and recommending future measurement reseach.

Keywords

Citation

Price, J.L. (1997), "Handbook of organizational measurement", International Journal of Manpower, Vol. 18 No. 4/5/6, pp. 305-558. https://doi.org/10.1108/01437729710182260

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited