This article details the process behind utilizing business models and concepts to create one of the most comprehensive subject‐specific information competence Web sites in the USA.
Vuotto, F. (2004), "Information competence as a value‐added product: applying the business model to academe", Reference Services Review, Vol. 32 No. 3, pp. 234-248. https://doi.org/10.1108/00907320410553641
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