Discusses the application of win‐win mindsets and strategy in the employment of reference graduate assistants in academic libraries. The strategy covers different stages of the employment including recruitment, training and support, and transition. It focuses on the concept of treating graduate assistants as colleagues and involving them in the whole process. Also compares the differences between the employment of reference graduate assistants who are library school students and those who are non‐library school students, and the differences between graduate assistants in libraries and contingency workers in the business world.
Wu, Q.(K). (2003), "Win‐win strategy for the employment of reference graduate assistants in academic libraries", Reference Services Review, Vol. 31 No. 2, pp. 141-153. https://doi.org/10.1108/00907320310476611
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