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TQM modeling of the automobile manufacturing sector: a system dynamics approach

V.K. Khanna (is a Research Scholar in the Department of Mechanical Engineering at the Indian Institute of Technology, New Delhi, India.)
Prem Vat (is Director at the Indian Institute of Technology, Roorkee, India.)
Ravi Shankar (is Assistant Professor in the Department of Management Studies, at the Indian Institute of Technology, New Delhi, India.)
B.S. Sahay (is a Professor at the Management Development Institute, Gurgaon, India.)
Ashwini Gautam (is a student from Jupiter No‐break Systems Ltd, New Delhi, India.)

Work Study

ISSN: 0043-8022

Article publication date: 1 April 2003

2518

Abstract

Despite total quality management (TQM) playing an important role in the survival and growth of the Indian automobile sector, India is still a player of little consequence in the global automobile production market. The paper identifies various dynamic interactions among the sub systems of TQM. The implications of these interactions have been captured using system dynamics modeling, which is based on causal relationship among different variables that constitute enablers and results. The model results have been discussed and validated based on a case study.

Keywords

Citation

Khanna, V.K., Vat, P., Shankar, R., Sahay, B.S. and Gautam, A. (2003), "TQM modeling of the automobile manufacturing sector: a system dynamics approach", Work Study, Vol. 52 No. 2, pp. 94-101. https://doi.org/10.1108/00438020310462908

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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