Describes an aspect of the work on quality in open learning undertaken by the SATURN quality sub‐group. Argues that a key to the achievement of quality in learning is the setting of clear expectations of what is required, both of providers and users in learning contracts. Lists codes of practice for both providers and users and defines provider and user groups. Discusses the use of the codes in developing an individual learning contract for the three stages in a learning contract‐before, during and after.
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