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Adoption of Web 2.0 in US academic libraries: a survey of ARL library websites

Khalid Mahmood (Department of Library and Information Science, University of the Punjab, Lahore, Pakistan)
John V. Richardson Jr (Department of Information Studies, University of California, Los Angeles, California, USA)

Program: electronic library and information systems

ISSN: 0033-0337

Article publication date: 27 September 2011

Abstract

Purpose

This paper aims to survey the web sites of the academic libraries of the Association of Research Libraries (USA) regarding the adoption of Web 2.0 technologies.

Design/methodology/approach

The websites of 100 member academic libraries of the Association of Research Libraries (USA) were surveyed.

Findings

All libraries were found to be using various tools of Web 2.0. Blogs, microblogs, RSS, instant messaging, social networking sites, mashups, podcasts, and vodcasts were widely adopted, while wikis, photo sharing, presentation sharing, virtual worlds, customized webpage and vertical search engines were used less. Libraries were using these tools for sharing news, marketing their services, providing information literacy instruction, providing information about print and digital resources, and soliciting feedback of users.

Originality/value

The paper is useful for future planning of Web 2.0 use in academic libraries.

Keywords

Citation

Mahmood, K. and Richardson, J.V. (2011), "Adoption of Web 2.0 in US academic libraries: a survey of ARL library websites", Program: electronic library and information systems, Vol. 45 No. 4, pp. 365-375. https://doi.org/10.1108/00330331111182085

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited