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Corporate Reporting

Mohamed Zairi (Unilever Lecturer in TQM at the University of Bradford Management Centre)
Steve Letza (Lecturer at the University of Bradford, Bradford, UK.)

Management Decision

ISSN: 0025-1747

Article publication date: 1 March 1994

2764

Abstract

A key to economic success is that a company should be clear about its purpose. Existing methods of reporting company performance have proved inadequate. The missing link could be incorporating mission statements to share the mission/purpose of the organization with the end‐users. Describes the essential features of mission statements using 13 variables. Reports on research into about 200 UK‐based European companies. Analyses their scores in terms of the 13 variables, and finds they leave much to be desired. Concludes that, for company reporting to be improved, a TQM approach needs to be adopted.

Keywords

Citation

Zairi, M. and Letza, S. (1994), "Corporate Reporting", Management Decision, Vol. 32 No. 2, pp. 30-40. https://doi.org/10.1108/00251749410054792

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited

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