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SAP‐LAP models of inquiry

Sushil (Indian Institute of Technology, Hauz Khas, New Delhi, India)

Management Decision

ISSN: 0025-1747

Article publication date: 1 June 2000


Inquiry into managerial situations, problems and issues is needed very often. A mode of inquiry using situation‐actor‐process (SAP)‐ learning‐action‐performance (LAP) (SAP‐LAP) models of flexible systems management is presented here. It is argued that in order to gain deep insight and for effective action, a SAP‐LAP model of inquiry may be developed by identifying critical questions in each element of the SAP‐LAP paradigm. Three generic SAP‐LAP models for inquiry into general problem solving, change, and flexibility are presented followed by an illustrative application. These models may be adapted according to the requirements of the context under consideration.



Sushil, (2000), "SAP‐LAP models of inquiry", Management Decision, Vol. 38 No. 5, pp. 347-353.




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