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The retrieval effectiveness of web search engines: considering results descriptions

Dirk Lewandowski (Department Information, Hamburg University of Applied Sciences, Hamburg, Germany)

Journal of Documentation

ISSN: 0022-0418

Article publication date: 17 October 2008

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2549

Abstract

Purpose

The purpose of this paper is to compare five major web search engines (Google, Yahoo, MSN, Ask.com, and Seekport) for their retrieval effectiveness, taking into account not only the results, but also the results descriptions.

Design/methodology/approach

The study uses real‐life queries. Results are made anonymous and are randomized. Results are judged by the persons posing the original queries.

Findings

The two major search engines, Google and Yahoo, perform best, and there are no significant differences between them. Google delivers significantly more relevant result descriptions than any other search engine. This could be one reason for users perceiving this engine as superior.

Research limitations/implications

The study is based on a user model where the user takes into account a certain amount of results rather systematically. This may not be the case in real life.

Practical implications

The paper implies that search engines should focus on relevant descriptions. Searchers are advised to use other search engines in addition to Google.

Originality/value

This is the first major study comparing results and descriptions systematically and proposes new retrieval measures to take into account results descriptions.

Keywords

Citation

Lewandowski, D. (2008), "The retrieval effectiveness of web search engines: considering results descriptions", Journal of Documentation, Vol. 64 No. 6, pp. 915-937. https://doi.org/10.1108/00220410810912451

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited