Many companies are finding that to compete in their industries, continuous training of their employees is necessary. Although there are barriers to be overcome computer aided training can offer effective solutions as part of a company′s overall training programme. Telecommunications will be used to provide an exchange of information in an educational context; artificial intelligence technology will make interactive training sessions more realistic; computers will be used to train employees in interpersonal skills; performance support systems will bring training to the exact place and time that an employee needs instruction.
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