This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/14635779810226207. When citing the article, please cite: Robin Mann, Oludotun Adebanjo, Dennis Kehoe, (1998), “Best practices in the food and drinks industry”, Benchmarking for Quality Management & Technology, Vol. 5 Iss: 3, pp. 184 - 199.
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