Search results
1 – 10 of 131Nikhat Afshan, Purnendu Mandal, Angappa Gunasekaran and Jaideep Motwani
The purpose of this paper is to examine the mediating role of immediate performance outcomes on the relationship between dimensions of supply chain integration (SCI) and financial…
Abstract
Purpose
The purpose of this paper is to examine the mediating role of immediate performance outcomes on the relationship between dimensions of supply chain integration (SCI) and financial performance.
Design/methodology/approach
This study tests the proposed model linking dimensions of SCI, immediate performance outcomes and financial performance using structural equation modeling on a sample of Indian manufacturing companies.
Findings
The findings suggest that the relationship between dimensions of SCI and firm performance is fully mediated through the immediate performance outcomes.
Originality/value
This study deals with the potential benefits of SCI, especially in developing countries like India, where a little research has been done in this area. Also, this study provides support to practitioners that SCI is an effective way of improving both supply chain performance and financial performance.
Details
Keywords
Raja Ambedkar Ande, Angappa Gunasekaran, Punniyamoorthy Murugesan and Thamaraiselvan Natarajan
Brand resonance will significantly improve the profits of the services industry in the twenty-first century. The purpose of this paper is to find the resonance score for modified…
Abstract
Purpose
Brand resonance will significantly improve the profits of the services industry in the twenty-first century. The purpose of this paper is to find the resonance score for modified customer-based brand equity (CBBE) model in mutual fund financial services and improve the conceptualization of customer-based mutual fund services’ brand equity through brand resonance.
Design/methodology/approach
The path values of SEM model was used to estimate the relative weights of criteria and sub-criteria in analytic hierarchy process (AHP) model and it was empirically tested with a sample of 240 mutual fund investors.
Findings
The brand resonance using AHP has been quantified. The resonance quantification of each brand has been demonstrated using two renowned Indian mutual fund services brands State Bank of India and Hong Kong and Shanghai Banking Corporation.
Research limitations/implications
The interdependency of the factors which influence the resonance score is not explored.
Practical implications
Research findings provide useful guidelines for fund managers/analysts of mutual fund services companies while improving the brand equity and strong brand’s resonance with investors.
Originality/value
The paper examines quantification of resonance for modified CBBE model in mutual fund services using data from a sample of investors in India with two mutual fund brands. The AHP structure model helps firms effectively quantify the resonance score.
Details
Keywords
D. Ramadevi, Angappa Gunasekaran, Matthew Roy, Bharatendra K. Rai and S.A. Senthilkumar
The purpose of this paper is to develop a framework for the improvement of healthcare services through an effective human resource management system. The case study highlights a…
Abstract
Purpose
The purpose of this paper is to develop a framework for the improvement of healthcare services through an effective human resource management system. The case study highlights a need to analyze human resource management processes that exist in healthcare sector and suggests better ways to achieve higher levels of patient satisfaction.
Design/methodology/approach
The methodology consists of first developing a conceptual framework for human resource management in healthcare industry. The proposed framework comprises of three parts: inputs which include determining employee competencies, HR planning, job analysis, recruitment, selection, compensation benefits, pay/rewards, labor and employee relations; processes (training and development) focus on healthcare systems; and outputs which include quality, cost, technology, and responsiveness leading to patient satisfaction. Then, the framework has been studied with help of a case study conducted in a hospital in India.
Findings
The most important skill required for healthcare workforce to deliver high-quality care to patients is the human resource development. By appropriate workforce development, healthcare organizations can provide high-quality services to patients. Finally, it derives a set of conclusions from the case study research. Further research would be needed to validate the framework through empirical data.
Originality/value
This research is a new attempt as there is a limited research done earlier on the framework of human resource management in healthcare system and services. It is designed to facilitate training and development at both the individual and at organizational levels, advocating a balance between “healthcare employee” and “healthcare system.”
Details
Keywords
Rameshwar Dubey, Angappa Gunasekaran and Abhijit Deshpande
The purpose of this paper is to develop a comprehensive theory for sustainable education.
Abstract
Purpose
The purpose of this paper is to develop a comprehensive theory for sustainable education.
Design/methodology/approach
The authors have used a multiple case studies approach.
Findings
The authors have identified ten drivers that influence sustainable education. Most of these drivers have been drawn on the basis of extensive literature review; however, some of the drivers are novel to the current study, such as attitude, behavior, and promotion.
Research limitations/implications
The framework needs to be validated using empirical research with a large-sample size.
Practical implications
The study offers guidelines to universities and institutions that want to impart sustainable education to their students for better employability.
Social implications
The study makes an immense contribution to society by recognizing the need for sustainable education and identifying how to achieve better results.
Originality/value
The current paper contributes to the existing literature by identifying three novel constructs and how the constructs can shape sustainable education to address current market needs.
Details
Keywords
Arif Abdelwhab Ali, Dhanapal Durai Dominic Panneer selvam, Lori Paris and Angappa Gunasekaran
This study aims to investigate the key elements that influence knowledge sharing practice, primarily the relationship between knowledge sharing practice and organizational…
Abstract
Purpose
This study aims to investigate the key elements that influence knowledge sharing practice, primarily the relationship between knowledge sharing practice and organizational performance within the oil and gas (OG) industry.
Design/methodology/approach
A sample of 203 responses was collected from the OG industry using an online questionnaire. Data were analyzed using applied structural equation modeling to validate the model and test the hypotheses.
Findings
The results indicate that significant relationships exist among the model constructs. These findings provide a better understanding of the factors that influence knowledge sharing practices within the OG industry. These findings prove that knowledge sharing practices positively impact organizational performance through cost reduction, organization growth and intangible benefits.
Practical implications
This study demonstrates that organizations in the OG industry may increase performance by adopting knowledge sharing practices. This study also provides practitioners with important information to enhance knowledge sharing practice within their organizations. For instance, managers should focus on Web 2.0 and other knowledge sharing systems to facilitate both tacit and explicit knowledge sharing. The findings provide empirical evidence that knowledge sharing practices allow organizations to transfer expert knowledge to younger generations of employees. As a result, organizations will be able to capture knowledge and alleviate the negative impact of high staff turnover within the OG industry.
Originality/value
The lack of knowledge sharing practices and the eminent loss of technical knowledge within the (OG) industry, because of retirements and turnover, create a difficult challenge for practitioners. Research on knowledge sharing within the OG industry is limited. Therefore, this study provides an in-depth analysis regarding the critical knowledge sharing practices and valuable information to researcher and practitioners’ knowledge sharing practices within the OG industry.
Details
Keywords
Rassel Kassem, Mian Ajmal, Angappa Gunasekaran and Petri Helo
The purpose of this paper is to discover the impact of different dimensions of organizational culture (mission culture, adaptability culture, involvement culture and consistency…
Abstract
Purpose
The purpose of this paper is to discover the impact of different dimensions of organizational culture (mission culture, adaptability culture, involvement culture and consistency culture) on business excellence results criteria (customer results, people results, society results and business results) in the United Arab Emirates (UAE) and explore the moderating role of information and communication technology (ICT) use in both service and manufacturing industries.
Design/methodology/approach
Data were collected by questionnaire from 448 managers in nine companies that have won the Sheikh Khalifa Excellence Award in the last three years. Structural equation modeling was used to examine the data.
Findings
Organizational culture is significantly related to business excellence. However, these effects varied for different business excellence criteria. Three organizational culture types had a significant positive role in achieving excellent customer-related results. All four types of organizational culture had a positive role in achieving excellent people-related results. Only two culture types had significant role in achieving excellent society-related results. Business results were positively related to a balance between the four types of organizational culture. ICT use moderated the relationship between organizational culture and results related to customers, people and business, but not society.
Research limitations/implications
This study had some conceptual limitations. In particular, it considered the organizational culture as four types in the research model, but without structuring the indices under each type. It also had some methodological limitations. It was cross-sectional and used a self-administered questionnaire, which means that no causal relationships can be implied, and there may have been some bias in responding.
Originality/value
This is one of the first studies that investigate the relationship between organizational culture and business excellence in UAE excellence award-winning companies.
Details
Keywords
Vishnu C.R., R. Sridharan, Angappa Gunasekaran and P.N. Ram Kumar
The purpose of this paper is to investigate the distinction and relationships between the significant strategic capabilities for managing risks in supply chains. This…
Abstract
Purpose
The purpose of this paper is to investigate the distinction and relationships between the significant strategic capabilities for managing risks in supply chains. This intersectional review exposes a substantial conceptual contradiction between the perspectives reported by various researchers. Further, the current paper classifies the literature into four categories according to the broad objectives investigated by the research papers.
Design/methodology/approach
Initially, a bibliometric analysis aligned with the concepts of a systematic literature review is conducted followed by a descriptive review focusing on models and methods. The software called BibExcel is utilized to extract and analyze the bibliographic information in a textual form from the research articles associated with strategic capabilities of the logistics sector. The results are exported to the software known as Gephi to visualize keyword co-occurrence analysis as networks. A well-structured descriptive review is also conducted to identify avenues for future research.
Findings
Despite conventional supply chain capabilities like efficiency and effectiveness, eight significant strategic capabilities of supply chains for managing risks are identified from the literature. These capabilities with positive connotations include flexibility, reliability, resilience, robustness, agility, adaptability, alignment and responsiveness. Considering the vast literature on flexibility/reliability along with its numerous dimensions and scope, the authors found that resilience, robustness, agility, adaptability, alignment and effectiveness are achievable through flexibility/reliability. Accordingly, it is appropriate to state reliability and flexibility as supply chain capabilities to achieve the other six supply chain competencies. Furthermore, the entire literature in this domain can be classified into four genres according to the addressed objectives, namely, concept development/validation, capability assessment, network design and performance evaluation.
Research limitations/implications
The information revealed from the keyword co-occurrence analysis along with the research implications provided in the penultimate section will assist budding researchers in framing novel and promising research objectives. Supply chain administrators and policymakers can utilize the literature classification and the notable references provided in this review for locating potential methods for assessing supply chain strategic capabilities, designing the supply chain and evaluating the performance of the supply chain.
Originality/value
An integrated bibliometric and descriptive literature review procedure is utilized in this paper. Furthermore, this critical review is the first work on comprehensively mapping the research relationships among various strategic capabilities required for mitigating supply chain risks.
Details
Keywords
Jiju Antony, Vijaya Sunder M., Raja Sreedharan, Ayon Chakraborty and Angappa Gunasekaran
Fostered by a rapid spread beyond the manufacturing sector, Lean philosophy for continuous improvement has been widely used in service organizations, primarily in the healthcare…
Abstract
Purpose
Fostered by a rapid spread beyond the manufacturing sector, Lean philosophy for continuous improvement has been widely used in service organizations, primarily in the healthcare sector. However, there is a limited research on the motivating factors, challenges and benefits of implementing Lean in healthcare. Taking this as a valuable opportunity, the purpose of this paper is to present the key motivating factors, limitations or challenges of Lean deployment, benefits of Lean in healthcare and key gaps in the literature as an agenda for future research.
Design/methodology/approach
The authors used the secondary data from the literature (peer-reviewed journal articles) published between 2000 and 2016 to understand the state of the art. The systematic review identified 101 articles across 88 journals recognized by the Association of Business Schools ranking guide 2015.
Findings
The systematic review helped the authors to identify the evolution, current trends, research gaps and an agenda for future research for Lean in healthcare. A bouquet of motivating factors, challenges/limitations and benefits of Lean in healthcare are presented.
Practical implications
The implications of this work include directions for managers and healthcare professionals in healthcare organizations to embark on a focused Lean journey aligned with the strategic objectives. This work could serve as a valuable resource to both practitioners and researchers for learning, investigating and rightly adapting the Lean in the healthcare sector.
Originality/value
This study is perhaps one of the comprehensive systematic literature reviews covering an important agenda of Lean in Healthcare. All the text, figures and tables featured here are original work carried by five authors in collaboration (from three countries, namely, India, the USA and the UK).
Details
Keywords
Mian M. Ajmal, Mehmood Khan, Angappa Gunasekaran and Petri T. Helo
Project scope creep is a nightmare and nearly intolerable task. Most project managers struggle to curtail the expanse and degree of scope creep. This study examines different…
Abstract
Purpose
Project scope creep is a nightmare and nearly intolerable task. Most project managers struggle to curtail the expanse and degree of scope creep. This study examines different likely project scope creep factors associated with the construction industry projects.
Design/methodology/approach
After many brainstorming sessions with construction stakeholders, several project scope creep factors were identified. Then, a detailed survey was executed in big construction projects of the United Arab Emirates (UAE). The data were analyzed using exploratory factor analysis (EFA) and confirmatory factor analysis (CFA).
Findings
The results derived and validated five conspicuous factors leading to project scope creep. Respectively, the highest and the lowest impact on project scope appears to be imposed by tasks/specifications and complexity/uncertainty.
Practical implications
It offers crucial support to the project stakeholders in scrutinizing different factors that stand as hurdles to project success and allows them to seek remedies to resolve them.
Originality/value
It is among the first study in the region that identifies and validates the factors that hinder construction project success.
Details
Keywords
M.S. Narassima, Vidyadhar Gedam, Angappa Gunasekaran, S.P. Anbuudayasankar and M. Dwarakanath
This study aims to explore supply chain resilience (SCR) and provides a unique resilience index. The work measures the resilience status of 37 organizations across 22 industries…
Abstract
Purpose
This study aims to explore supply chain resilience (SCR) and provides a unique resilience index. The work measures the resilience status of 37 organizations across 22 industries and provides insight into accessing the supply chain (SC) vulnerability in an uncertain environment.
Design/methodology/approach
This study involves measuring the resilience status of 37 organizations across 22 industries based on a subjective decision-making approach using fuzzy logic. Experts from industries rated the importance and level of implementation of 33 attributes of SCR, which are used to develop a fuzzy index of implementation that explains the resilience status of organizations.
Findings
A novel coexistent resilience index is computed based on mutualism to exhibit the proportion of contribution or learning of each attribute of an organization in an industry. The research will enhance the response plans and formation of strategic alliances for mutual coexistence by industry.
Research limitations/implications
Evidence-based interpretations and suggestions are provided for each industry to enhance resilience through coexistence.
Originality/value
The work uniquely contributes to academic literature and SC strategy. The novel coexistent resilience index is computed based on mutualism, facilitating researchers to access SC resiliency.
Details