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This study aims to propose iStage, i.e. an intelligent hybrid deep learning (DL)-based framework to determine the stage of the disaster to make the right decisions at the right time.

iStage acquires data from the Twitter platform and identifies the social media message as pre, during, post-disaster or irrelevant. To demonstrate the effectiveness of iStage, it is applied on cyclonic and COVID-19 disasters. The considered disaster data sets are cyclone Fani, cyclone Titli, cyclone Amphan, cyclone Nisarga and COVID-19.

The experimental results demonstrate that the iStage outperforms Long Short-Term Memory Network and Convolutional Neural Network models. The proposed approach returns the best possible solution among existing research studies considering different evaluation metrics – accuracy, precision, recall, f-score, the area under receiver operating characteristic curve and the area under precision-recall curve.

iStage is built using the hybrid architecture of DL models. It is effective in decision-making. The research study helps coordinate disaster activities in a more targeted and timely manner.