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Article
Publication date: 17 March 2021

Vinicius Jaques Gerhardt, Julio Cezar Mairesse Siluk, Ismael Cristofer Baierle and Cláudia de Freitas Michelin

The purpose of this paper is to develop a theoretical model composed of performance indicators divided into stages that represent a chronological order of the market development…

Abstract

Purpose

The purpose of this paper is to develop a theoretical model composed of performance indicators divided into stages that represent a chronological order of the market development process.

Design/methodology/approach

The theoretical model presented by this paper was developed based on the information collected through three systematic reviews. The first review identified the steps that segment the market development process. The second and third systematic review sought to identify a set of indicators that are most used in companies' market development.

Findings

The paper develops a theoretical model that identifies the market development indicators that are most present in the current literature, dividing them into stages that represent the chronological order of the market development process.

Originality/value

A research opportunity was identified based on the investigation of the existing literature. The study collaborates with existing research and provides a model that guides companies in market development decisions and actions.

Details

International Journal of Productivity and Performance Management, vol. 71 no. 7
Type: Research Article
ISSN: 1741-0401

Keywords

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