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The study aims to examine the association between virtual communication effectiveness (VCE), leadership effectiveness (LE) and the role of emotional intelligence (EI) in the post-pandemic era.

A survey was conducted among 305 employees in the Indian IT sector using an online questionnaire. Data were analyzed using reliability, validity and moderated regression analysis.

The findings reveal that VCE is a significant predictor of LE. EI plays a significant moderating role between VCE and LE.

This study establishes the role of EI in pre-empting LE. Furthermore, it results in the advancement of improved tools for the selection, training and development of leadership talent. Research on virtual communication (VC) and EI enhances our understanding of effective leadership. To the best of the authors’ knowledge, the present research is one of the first to link and standardize various practices of VC, and EI to increase LE in the post-pandemic era.

This study aimed to observe the effect of workplace spirituality (WPS) on employee silence. In addition, the study investigated the mediating role of workplace incivility on the relationship of WPS with employee silence. We further explored the WPS–workplace incivility link by testing the dark triad as the moderator.

We collected time-lagged data from 403 employees in the Indian hospitality industry. Statistical Package for Social Sciences (SPSS) and Partial Least Squares - Structural Equation Modeling (PLS-SEM) were used to observe the linkages among the study variables.

The results revealed that WPS is associated negatively with employee silence. The dark triad moderated the association between WPS and workplace incivility. Workplace incivility significantly mediated the association between WPS and employee silence.

The study findings would help organizations in promoting WPS to alleviate the occurrences of uncivil behavior at work and comprehend the negative consequences of workplace incivility such as employee silence.

To the best of the author’s knowledge, this study is the first of its kind to explore the linkage between WPS and employee silence. The paper makes a significant contribution by analyzing the interactive effect of personal (dark triad), environmental (WPS) and behavioral (workplace incivility) factors on employee silence.