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Article
Publication date: 14 May 2018

Discussing municipal performance alternatives: Public perceptions of municipal services delivery in Lithuania

Jurga Bucaite Vilke and Mantas Vilkas

The purpose of this paper is to focus on the determinants of satisfaction with municipal services by local inhabitants in Lithuania. Specifically, the paper seeks to…

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Abstract

Purpose

The purpose of this paper is to focus on the determinants of satisfaction with municipal services by local inhabitants in Lithuania. Specifically, the paper seeks to disclose the relations between the importance that citizens attribute to the objectives of a municipality, satisfaction with services, the perception of quality of life and socio-demographic characteristics of local inhabitants.

Design/methodology/approach

The theoretical assumptions were tested using the quantitative data of public opinion survey in Lithuania conducted in 2016. The representative sample (n=1,006) consisting respondents over the age of 18 years old was collected using the personal interview method in households from different municipalities. The exploratory and confirmatory factor analysis was employed to specify the constructs of the model. The structural equation modeling allowed revealing the relations between the importance of municipal objectives, satisfaction with services and infrastructure, the perception of quality of life and socio-demographic characteristics of citizens.

Findings

The findings indicate that there is a weak positive relation among the importance of municipal objectives and satisfaction with municipal services and infrastructure in case of Lithuania. There is a medium positive relation between satisfaction with services and infrastructure and perception of quality of life. The authors find that citizens living in cities attribute higher importance to the objectives of a municipality. The expectations increase within the age. The authors also find that residents living in cities are less satisfied (comparing to citizens living in towns and rural areas) with municipal services. The results indicate that citizens working in the private sector are less satisfied (comparing to unemployed citizens) with municipal services. The authors also find that such variables as education, age and income has a positive influence on the perception of quality of life.

Research limitations/implications

Further research may specify the connection between the importance of municipal objectives, satisfaction with services, quality of life and socio-demographic characteristics more precisely. Specifically, the construct of the importance of municipal objectives was explained best as one factor due to the selection of objectives constituting the construct in the questionnaire. More precise measurement of the construct may reveal the agenda pursued by citizens and its relation to the socio-demographic factors.

Practical implications

The research reveals that satisfaction with municipal services and infrastructure is an important predictor of perceived quality of life for Lithuanians citizens on the local level. It sends an important signal to policymakers indicating that citizens that are living in cities, working in private sector feel less satisfied compared to other groups of inhabitants in rural areas. It also provides evidence that different profiles of socio-demographic characteristics should also be considered more carefully while designing responsive service provision systems in municipalities.

Originality/value

The paper provides a theoretical and methodological perspective that relates importance of municipal objectives, satisfaction with municipal services, infrastructure and perceived quality of life of local inhabitants. Moreover, it emphasizes the importance of socio-demographic characteristics of for municipal agenda and design of provision of public services.

Details

International Journal of Public Sector Management, vol. 31 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/IJPSM-01-2017-0011
ISSN: 0951-3558

Keywords

  • Quality of life
  • Citizen satisfaction
  • Municipal services provision

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Book part
Publication date: 17 July 2006

Institutional change in postsocialist education: The case of Poland

Edward F. Bodine

In the early 1980s, institutional and development researchers began to question why schools in different countries around the world increasingly appeared alike in formal…

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Abstract

In the early 1980s, institutional and development researchers began to question why schools in different countries around the world increasingly appeared alike in formal design, organization, and function. Boli, Ramirez, and Meyer (1985) offered a seminal neo-institutional argument that schools around the world are increasingly drawn up by the global sweep of modernization. A prerequisite for any country wishing to engage with and compete in the modern world, the authors argued, is establishing a system of mass schooling based on a set of core institutional standards and values that originated in the west but have since expanded around the globe. These standards and values require that schools be universally accessible and socially progressive, capably of equally and equitably integrating a citizenry – regardless of racial, ethnic, and gender-related distinctions – into the nation-state. The world model of education described by these theorists provides not so much an organizational blueprint for building modern school systems as a cultural schema for defining the national polity and forging a modern society through education. What makes schools everywhere look and act the same, they claim, is the utter invariability of this schema.[T]he striking thing about modern mass education is that everywhere in the world the same interpretative scheme underlies the observed reality. Even in the most remote peasant villages, administrators, teachers, pupils, and parents invoke these institutional rules and struggle to construct schools that conform to them. (p. 147)

Details

The Impact of Comparative Education Research on Institutional Theory
Type: Book
DOI: https://doi.org/10.1016/S1479-3679(06)07010-1
ISBN: 978-0-76231-308-2

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Article
Publication date: 8 February 2016

Tourism conversion and place branding: the case of the Olympic Park in Montreal

Romain Roult, Jean-Marc Adjizian and Denis Auger

Many Olympic cities are faced with the challenge of converting various remaining infrastructures after the Games have been held. These infrastructures, often imposing and…

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Abstract

Purpose

Many Olympic cities are faced with the challenge of converting various remaining infrastructures after the Games have been held. These infrastructures, often imposing and highly specialized, require local actors to innovate and engage in an urban renewal process that can be very complex and expensive when trying to give them a second life as tourism sites. The paper aims to discuss these issues.

Design/methodology/approach

Based on an online survey administered to international travellers (n=5,553) and 36 semi-structured interviews with local stakeholders, this study shows that the Olympic Park, mainly through the stadium, has international recognition.

Findings

However, the sustainability and development of these attractions will need a major overhaul with its welcoming amenities and the integration of the surrounding neighbourhoods in the regeneration plan.

Originality/value

Among these facilities, we have the Montreal Olympic Stadium, which is often identified as the architectural jewel of the games and is used as an urban flagship in tourism development strategies. This situation raises several questions not only in the field of tourism, but also the fields of urban studies, leisure and sociology. This paper will examine the case of the Olympic Park in Montreal and its urban regeneration concepts and place branding that have been integrated into the tourism strategies since the early 2000s.

Details

International Journal of Tourism Cities, vol. 2 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJTC-08-2015-0020
ISSN: 2056-5607

Keywords

  • Urban tourism
  • Place branding
  • Urban regeneration
  • Montreal
  • Olympic heritage

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Expert briefing
Publication date: 17 March 2015

Sarkozy may ride FN strength to win presidency in 2017

Location:
FRANCE

Departement elections.

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DOI: 10.1108/OXAN-DB198339

ISSN: 2633-304X

Keywords

Geographic
France
EUR
Topical
politics
election
government
party
regional
economy
employment
fiscal
growth
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Article
Publication date: 1 March 2007

Hybrid organisations in the provision of local public services

Graziella Fornengo and Elisabetta Ottoz

The aim of this work is to investigate the risk of anti competitive behaviour implied by temporary groups of service providers. The point bears policy implications as…

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Abstract

The aim of this work is to investigate the risk of anti competitive behaviour implied by temporary groups of service providers. The point bears policy implications as local authorities, following European Union directives, have stressed the role of such alliances in the public procurement of services. We first summarize the fragmented literature on temporary horizontal alliances in public works and services. We then deal with a case study on local public transport in order to evaluate the performance of temporary groups of service providers. The coopetitive perspective is finally discussed as an explanation stressing that, within firms’ groups, both processes of value creation and value sharing take place.

Details

Journal of Public Procurement, vol. 7 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JOPP-07-01-2007-B002
ISSN: 1535-0118

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Article
Publication date: 3 June 2014

Land take in the Italian Alps : Assessment and proposals for further development

Stefano Salata

Land use change in the Alpine Regions is dominated by two main factors: a process of re-naturalization and a process of expansion for settlements with the relevant…

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Abstract

Purpose

Land use change in the Alpine Regions is dominated by two main factors: a process of re-naturalization and a process of expansion for settlements with the relevant occupation of low-valley areas. The purpose of this paper is to present an overview of land take measures in the Lombardy Alpine context and the recent proposals of spatial planning instruments for land resource management. New solutions to limit soil sealing have to be confronted with qualitative proposals at local scale.

Design/methodology/approach

The paper collects different research outputs regarding land take in the Italian Alpine context and carried out by GIS software and tries to show the new methodologies available for limiting and mitigating soil sealing, in accordance with DIAMONT aims.

Findings

The paper argues that the data are now available to analyze the problem and new operative methods have to be settled in the recent context of European Union (Soil Sealing Guidelines) to support decision making in planning, suggesting land use allocation and possible ecological compensation.

Research limitations/implications

The new qualitative decision models have to be assessed for a better ecological integration in supporting land use decisions.

Practical implications

An evaluation of land take at local scale caused by land use changes is a good support in the decision-making process of planning.

Originality/value

In this paper a method based on a local scale is reported, which can be used for the specific assessment of land take in order to support land-use decisions.

Details

Management of Environmental Quality: An International Journal, vol. 25 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/MEQ-12-2012-0079
ISSN: 1477-7835

Keywords

  • Urbanization
  • Land take
  • Land use change
  • Sprawl

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Book part
Publication date: 6 November 2015

Leadership in Local Government Organizations in Lithuania and Germany

Irma Rybnikova, Rita Toleikienė, Rainhart Lang and Diana Šaparnienė

The general aim of this chapter is to scrutinize implicit assumptions regarding leadership in the public sector entailed in the normative concept of “good governance.” We…

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Abstract

Purpose

The general aim of this chapter is to scrutinize implicit assumptions regarding leadership in the public sector entailed in the normative concept of “good governance.” We draw on the concepts of leadership substitution (Kerr & Jermier, 1977), managerial leadership activities (e.g., Bass & Avolio, 1994), and demands for leadership (Blom & Alvesson, 2014). In our empirical study, we explore fine-grained processes of leadership in several local government organizations, including everyday decision-making and social interactions.

Methodology/approach

A qualitative study was conducted on the basis of 21 interviews with middle- and lower level managers and their subordinates in five municipal departments in Germany and three in Lithuania.

Findings

The results suggest that everyday leadership processes can be considered as the coexistence of leadership substitutes and leadership interventions, initiated by the leaders and their subordinates. Such leadership substitutes like routines, laws, and instructions turned out as particular important constituents of leadership processes.

Research Implications

Results of our study open several new avenues for further research on governance and leadership in local governance organizations. First, future research can proceed with a re-conceptualization of leadership in the context of local governance by drawing on the follower-oriented approaches of leadership and governance. Particular focus on tensions, conflicts, and struggles as well as on the interrelationships between different hierarchical levels of public administration could represent a fruitful extension of our study. Second, the institutional and country-based contexts of local government systems should be taken into account more explicitly while studying leadership practices.

Practical Implications

In terms of implications for practice, the results of the study call for an explicit consideration of the everyday activities while implementing “good governance.” Considerations of leadership as process of daily interactions between leading persons, subordinates and codes, structures, process rules, and management instruments should become a necessary element of such concepts, otherwise, important aspects of a “good governance” would be ignored and couldn’t be realized.

Originality/value

Our study contributes to the behavioral perspective of governance structures in the public sector by providing empirical insights from local government contexts and by re-conceptualizing governance and leadership processes. Instead of a merely reductionist concentration on managerial positions and persons, we propose a social-constructionist view on governance that allows for a more fine-grained, context-sensible perspective on governance in the public sector. Concretely, we call for a conceptualization of micro-level governance structures and processes mainly as a result of ongoing order-maintaining and order-negotiating processes between supervisors and subordinates, accompanied by institutions of leadership substitution and interventions from leaders and subordinates.

Details

Contingency, Behavioural and Evolutionary Perspectives on Public and Nonprofit Governance
Type: Book
DOI: https://doi.org/10.1108/S2051-663020150000004008
ISBN: 978-1-78560-429-4

Keywords

  • Managerial leadership
  • substitutes for leadership
  • demands for leadership
  • case study design

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Expert briefing
Publication date: 16 October 2020

Romanian local elections will set pattern for December

Location:
ROMANIA

Romanians elected new mayors, local and county councils on September 27. The elections represented a key test for parties for the December parliamentary elections and…

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Details

DOI: 10.1108/OXAN-DB256871

ISSN: 2633-304X

Keywords

Geographic
Romania
EUR
Hungary
Topical
politics
social
election
government
health
party
regional
ethnic
legislation
reform
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Book part
Publication date: 17 June 2019

Merging Cities

Janne Tienari, Kari Jalonen and Virpi Sorsa

Mergers and acquisitions (M&A) involving cities and municipalities have received little research attention. This is unfortunate because cities are fundamentally important…

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Abstract

Mergers and acquisitions (M&A) involving cities and municipalities have received little research attention. This is unfortunate because cities are fundamentally important in the global economy and their influence is likely to grow further. This chapter takes stock of extant research and offers an agenda for studying city M&A. The authors outline the dominant strategic perspective, and complement it with human and institutional perspectives that help explore these complex phenomena. Finally, the authors consider what the M&A literature at large can learn from studying cities.

Details

Advances in Mergers and Acquisitions
Type: Book
DOI: https://doi.org/10.1108/S1479-361X20190000018008
ISBN: 978-1-78973-599-4

Keywords

  • Mergers and acquisitions
  • city
  • municipality
  • strategy
  • people
  • institutions

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Article
Publication date: 1 September 2002

Labor market transition in Poland: Changes in the public and private sectors

Mieczyslaw W. Socha and Jacob Weisberg

The economic reforms and privatization in the wake of political changes in Poland after 1989 have led to rapid growth in the private sector. Although many new companies…

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Abstract

The economic reforms and privatization in the wake of political changes in Poland after 1989 have led to rapid growth in the private sector. Although many new companies have been established, there has been a sharp increase in unemployment. Compared to the public sector, employees in the private sector tended to be less educated, younger and predominantly male. The private sector is also more dynamic, with higher rates of labor turnover, recruitment and separation, and average monthly wages were lower but, in recent years, have become close to those in the public sector. The Gini coefficient is higher in the private than in the public sector, showing that earnings are less equally distributed in this sector.

Details

International Journal of Manpower, vol. 23 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/01437720210446405
ISSN: 0143-7720

Keywords

  • Labour market
  • Poland
  • Private sector
  • Public sector
  • Development

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