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Article
Publication date: 1 January 1999
Within a retail bank, the key risks relate to customers and the way in which the bank deals with them, rather than to financial markets. This paper identifies those key risks…
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Abstract
Within a retail bank, the key risks relate to customers and the way in which the bank deals with them, rather than to financial markets. This paper identifies those key risks, comments on some implications for organisational structure and suggests ways in which these risks can be managed.
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