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Article
Publication date: 25 March 2020

Suhaib Aamir and Nuray Atsan

The purpose of this paper is to shed light on the remarkable trend of multisided platforms (MSPs) in the travel industry with the help of which travel agencies (TAs) and global…

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Abstract

Purpose

The purpose of this paper is to shed light on the remarkable trend of multisided platforms (MSPs) in the travel industry with the help of which travel agencies (TAs) and global distribution systems (GDSs) can reinforce their intermediary roles. Orthodox TAs face the threats of disintermediation because of the ever faster-changing developments in information and communication technologies, such as the emergence of metasearch engines, online travel agencies, direct bookings on airline websites and the widespread of mobile applications for travel related bookings. GDSs face similar threats of disintermediation from low-cost carriers and legacy carriers, as these carriers promote and encourage direct bookings via their official websites or via the new distribution capability.

Design/methodology/approach

This is a casestudy-oriented research, and the case selected is a MSP based in Turkey. The data are gathered using semi-structured interviews conducted from 15 international representatives of this MSP in different countries. Interviews were conducted either physically at the MSP’s headquarters in Antalya, Turkey, or virtually using Zoom application from January to October 2019.

Findings

The paper portrays the significance of MSPs in terms of their contributions toward the reintermediation of the two important intermediaries, namely, TAs and GDSs in the travel industry supply chain. Both of them are prone to the dangers of disintermediation because of the developments in technology, networking and communication channels; the worldwide accessibility of the stakeholders to the internet; and the direct reach of suppliers to consumers. The deteriorating role of TAs and GDSs is reignited by the successful launch, deployment and adoption of MSPs in the ecosystem of the travel industry.

Originality/value

This paper offers an insight into the prevailing trend of MSPs in business to business (B2B) trading from the perspective of two main intermediaries, TAs and GDSs, in the supply chain of the travel industry. The paper in a novel way compiles the data from the interviews to shed light on the adoption of MSPs by intermediaries in their business models to reintermediate themselves because the sole reliance of intermediaries on orthodox business models is pushing them on to the verge of disintermediation.

Details

Journal of Tourism Futures, vol. 6 no. 3
Type: Research Article
ISSN: 2055-5911

Keywords

Article
Publication date: 9 June 2023

Umar Farooq Sahibzada, Nadia Aslam Janjua, Muhammad Muavia and Suhaib Aamir

The purpose of this study is to examine the link between knowledge-oriented leadership (KOL) and organizational performance (OP) at Higher Education Institutions (HEIs) both…

Abstract

Purpose

The purpose of this study is to examine the link between knowledge-oriented leadership (KOL) and organizational performance (OP) at Higher Education Institutions (HEIs) both directly and indirectly through service innovation and knowledge-sharing quality.

Design/methodology/approach

This research used Smart PLS 4.0 to model structural equations using a sample comprising 237 academic staff from HEIs in China.

Findings

According to the study data, KOL has a negligible direct influence on organizational performance. The link between KOL and OP, on the other hand, is entirely mediated by the quality of knowledge sharing quality and service innovation.

Practical implications

The study results validate universities' experience with KOL and propose ways for academics at higher education institutions to prioritize the quality of knowledge sharing and service innovation, which in turn helps organizations function better in a volatile environment.

Originality/value

Despite the growing relevance of knowledge-oriented leadership in higher education, little research has been conducted to examine the mediating impact of numerous factors in the link between KOL and OP. The present research examines the link between knowledge-oriented leadership, the quality of knowledge sharing, service innovation and the performance of higher education institutions. The current study scientifically investigates the link between KOL and OP and offers insight into the existing literature by examining the mediating role of KSQ and SI.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 11 no. 1
Type: Research Article
ISSN: 2051-6614

Keywords

Article
Publication date: 25 January 2022

Khawaja Fawad Latif, Iftikhar Ahmed and Suhaib Aamir

The objectives of the study are threefold. First, it offers the development and validation of a scale to measure public sector servant leadership. Second, the study assesses the…

Abstract

Purpose

The objectives of the study are threefold. First, it offers the development and validation of a scale to measure public sector servant leadership. Second, the study assesses the mediating role of self-efficacy in the relationship of servant leadership with life satisfaction. Finally, based on the tenets of complexity theory, fsQCA was utilized to identify the causal recipes that could lead to improved self-efficacy and life satisfaction in public sector employees.

Design/methodology/approach

Following a cross-sectional research design, data were collected from 352 public sector employees in Pakistan. CB-SEM and fsQCA techniques were used for data analysis.

Findings

Results revealed that leadership is a multidimensional construct having dimensions: authenticity, behaving ethically, development, emotional healing, humility and wisdom. Furthermore, the results showed a significant inter-relationship of servant leadership with self-efficacy and life satisfaction. Self-efficacy mediated the relationship between servant leadership and life satisfaction. The results showed various configurations of servant leadership dimensions leading to improved self-efficacy and life satisfaction.

Originality/value

This is one of the first studies to conceptualize the SL in the public sector and to develop a multidimensional scale for measuring and assessing its psychometric properties. The research contributes to existing knowledge by examining the role of servant leadership in promoting employee life satisfaction through self-efficacy. As a methodological contribution, the study is one of the first to use fsQCA in SL literature. Due to the greater emphasis on symmetric methods, there is a significant lack of research studies on causal configuration in public sector organizations.

Details

International Journal of Public Leadership, vol. 18 no. 3
Type: Research Article
ISSN: 2056-4929

Keywords

Article
Publication date: 25 July 2019

Suhaib Aamir, Nuray Fatma Atsan and Ayfer Ferda Erdem

The purpose of this paper is to discuss the course of entrepreneurship education (EE) research within the framework of entrepreneurship. The study is based on the results of…

Abstract

Purpose

The purpose of this paper is to discuss the course of entrepreneurship education (EE) research within the framework of entrepreneurship. The study is based on the results of previous research published in the annual double special issues of Education + Training (E+T) journal. In this context, it examines the role of EE at different levels of education; EE interactions and approaches; the effects of the variety of variables on EE; and the grouping of these variables into clusters.

Design/methodology/approach

The study uses literature review to categorize 59 papers into clusters based on the associations of different variables to EE which have been extracted from the annual double special issues of E+T journal. These special issues were published during the period of 2011–2018. All the reviewed papers were empirical in nature.

Findings

The study has identified 47 variables from 59 empirical papers, which have been grouped into 6 clusters around EE. Based on different levels of studies such as primary, secondary and tertiary levels, the examined papers discuss a variety of variables with reference to their positive, negative, significant or non-significant relationships to EE.

Originality/value

The paper demonstrates the progress of the knowledge produced with regard to EE research in recent years. It is among the very few studies to focus on the discrete collection of special issue papers.

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