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Article
Publication date: 24 April 2009

Steve Baron, Anthony Patterson, Steve Oakes and Kim Harris

673

Abstract

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Journal of Service Management, vol. 20 no. 2
Type: Research Article
DOI:
ISSN: 1757-5818

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Article
Publication date: 9 February 2015

Steve Baron and Rebekah Russell-Bennett

495

Abstract

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Journal of Services Marketing, vol. 29 no. 1
Type: Research Article
DOI:
ISSN: 0887-6045

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Article
Publication date: 11 May 2015

Rebekah Russell-Bennett and Steve Baron

797

Abstract

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Journal of Services Marketing, vol. 29 no. 3
Type: Research Article
DOI:
ISSN: 0887-6045

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Article
Publication date: 10 August 2015

Steve Baron and Rebekah Russell-Bennett

456

Abstract

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Journal of Services Marketing, vol. 29 no. 5
Type: Research Article
DOI:
ISSN: 0887-6045

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Article
Publication date: 16 October 2007

Steve Baron

843

Abstract

Details

Journal of Services Marketing, vol. 21 no. 7
Type: Research Article
DOI:
ISSN: 0887-6045

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Article
Publication date: 10 January 2019

Mark Scott Rosenbaum

1013

Abstract

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Journal of Services Marketing, vol. 32 no. 7
Type: Research Article
DOI:
ISSN: 0887-6045

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Article
Publication date: 7 October 2013

Kristina Heinonen, Maria Holmlund and Tore Strandvik

595

Abstract

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Journal of Service Management, vol. 24 no. 5
Type: Research Article
DOI:
ISSN: 1757-5818

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Article
Publication date: 14 September 2010

356

Abstract

Details

Journal of Services Marketing, vol. 24 no. 6
Type: Research Article
DOI:
ISSN: 0887-6045

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Article
Publication date: 14 September 2010

Lloyd C. Harris and Rebekah Russell-Bennett

543

Abstract

Details

Journal of Services Marketing, vol. 24 no. 6
Type: Research Article
DOI:
ISSN: 0887-6045

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Article
Publication date: 4 July 2013

Kristina Heinonen, Anu Helkkula and Maria Holmlund

401

Abstract

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Managing Service Quality: An International Journal, vol. 23 no. 4
Type: Research Article
DOI:
ISSN: 0960-4529

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