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1 – 2 of 2Laith Al‐Hakim and Shahizan Hassan
The purpose of the present study is to examine the relationships among knowledge management strategies, innovation, and organisational performance in the Iraqi mobile…
Abstract
Purpose
The purpose of the present study is to examine the relationships among knowledge management strategies, innovation, and organisational performance in the Iraqi mobile telecommunication sector.
Design/methodology/approach
Research suggests that knowledge management strategies are essential capabilities for effective innovation and organisational performance. Through analysis of surveys collected from 220 mid‐level managers, the present study empirically tested a proposed theoretical framework by estimating structural equation model.
Findings
The results show that knowledge management strategies had a statistically significant and direct positive effect on innovation and organisational performance. Most outstandingly, the results indicate that knowledge management strategies had a positive and statistically significant effect on organisational performance through the partial mediation effect of innovation.
Originality/value
Conclusions of the present study may help academics and managers in implementing knowledge management strategies in order to enhance innovation and improve organisational performance.
Details
Keywords
Farzana Parveen, Noor Ismawati Jaafar and Sulaiman Ainin
Based on the system of value chain theory, the purpose of this paper is to investigate the impact of social media usage on the performance and the entrepreneurial orientation of…
Abstract
Purpose
Based on the system of value chain theory, the purpose of this paper is to investigate the impact of social media usage on the performance and the entrepreneurial orientation of the organizations.
Design/methodology/approach
A total of 174 organizations responded to the survey.
Findings
The result of the study showed that social media usage has a very strong positive impact on organizations’ performance, in terms of cost reduction, improved customer relations, and enhanced information accessibility.
Research limitations/implications
In the study, social media usage was categorized into three sub-constructs such as social media usage for marketing, social media usage for building customer relations, and social media usage for information search. This study investigated the usage of social media and its impact as a whole, considering all social media tools together. Finally, this study used a cross-sectional sample to collect data.
Practical implications
The result of the study benefits the managers to understand the various areas of organizational performance that can be improved by social media usage.
Social implications
The study also provided evidence that social media usage has strong positive influences on enhancing the entrepreneurial orientation of the organizations.
Originality/value
This study provides a clearer idea on the real importance of social media and its benefits. This study demonstrated the various areas of organizational performance that can be improved through social media usage.
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