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The ongoing adverse effects of climate change have led scientific think tanks to aim towards achieving net-zero greenhouse gas (GHG) emissions targets with affordable and clean energy (Sustainable Development Goal 7). One of the significant contributors to the escalating emissions rate is the use of conventional vehicles. The uptake of electric vehicles (EVs) is a promising solution for a cleaner economy. However, increased penetration poses various challenges to the power system. There is a need to explore alternatives, such as hydrogen fuel cell vehicles (HFCVs), to use the advantages of both electric and conventional vehicles and bridge the gap between them. However, the transition to hydrogen-based transport requires intensive study of its key benefits and issues, the actions that need to be taken to achieve a changeover concerning light and heavy vehicles and whether such kind of transformation is likely or even possible. This chapter highlights the brief history and mechanics of HFCVs. It further analyses the various benefits and challenges which the technology poses. Additionally, it addresses critical questions regarding the feasibility of the shift towards hydrogen fuel to satisfy the world's rapidly growing energy needs and meet net-zero targets based on real-life applications. This chapter will be a valuable resource for further research, development and education efforts in HCFVs to assist in the rapidly growing transportation needs for automobiles and other vehicles.

Engaging in webcare, i.e. responding to online reviews, can positively affect consumer attitudes, intentions and behavior. Research is often scarce or inconsistent regarding the effects of specific webcare strategies on business performance. Therefore, this study tests whether and how several webcare strategies affect hotel bookings.

We apply machine learning classifiers to secondary data (webcare messages) to classify webcare variables to be included in a regression analysis looking at the effect of these strategies on hotel bookings while controlling for possible confounds such as seasonality and hotel-specific effects.

The strategies that have a positive effect on bookings are directing reviewers to a private channel, being defensive, offering compensation and having managers sign the response. Webcare strategies to be avoided are apologies, merely asking for more information, inviting customers for another visit and adding informal non-verbal cues. Strategies that do not appear to affect future bookings are expressing gratitude, personalizing and having staff members (rather than managers) sign webcare.

These findings help managers optimize their webcare strategy for better business results and develop automated webcare.

We look into several commonly used and studied webcare strategies that affect actual business outcomes, being that most previous research studies are experimental or look into a very limited set of strategies.

This study aims to examine the effects of Internet of Things (IoT) technology on efficiency and patient care in Italian and Israeli intensive care units (ICUs). The goal is to study how IoT might improve care settings by controlling health dynamics and responding to life-threatening circumstances.

This survey-based research explores IoT use, challenges and adaptability in ICUs in both countries. Interviews and surveys of ICU health-care workers are used to get both quantitative and qualitative data on integrating experiences and perspectives.

The research found significant variations between Italy and Israel due to technology infrastructures and health-care practices. Israel shows a more concentrated deployment in a major medical centre with advanced but limited uptake, whereas Italy shows application throughout ICUs highlighting regional health-care system disparities. Interoperability, data security and IoT training are common difficulties.

This research has limitations. One drawback is the geographical dispersion of study sites, with a bigger sample size in Italy than in Israel. This discrepancy may affect findings applicability. However, these preliminary findings provide a foundation for further research into the complexities of deploying IoT in various health-care settings.

This study compares IoT integration in two national health-care systems, adding to health-care technology literature. Regional variations affect technology adoption, but IoT may enhance ICU operations and patient care, according to one research. This study helps health-care practitioners, academics and policymakers understand the pros and cons of IoT in health care.