Search results

The purpose of this paper is to verify the proposition by the University of Illinois, Urbana‐Champaign (UIUC), that their return on investment (ROI) formula developed for academic libraries and based on hard facts is broad enough to be used throughout the world for ROI studies in academic institutions/libraries. It further aims to verify that UIUC's methodology is adaptable enough to work in other academic environments as well.

The methodology developed by UIUC (an ROI formula developed for academic libraries based on grant proposal applications and citations) has been “copied” and thereby adapted to enable it to be used in an academic environment in Europe/Germany.

The methodology developed by UIUC was adaptable enough to be used in a German academic environment for calculating the ROI of a University library. However, the methodology was sometimes complicated and therefore simplified for this and possible further studies. Likewise, the ROI formula was very complex and this study found that it was possible to simplify it as well for further use.

There was difficulty in gathering all the information necessary for conducting such a study in Germany as grant proposals contain sensitive data that people are unwilling to display. Further, it was noticeable that German statistics on funding were unable to provide the necessary data without further enquiries, despite the German law that public institutions are obliged to disclose funding information.

Previously no one else has tried to verify the methodology for an ROI study developed by UIUC. This study gives evidence that UIUC was right in claiming that their ROI formula developed for academic institutions/libraries may be used for any academic library in the world. Further, this study shows how the formula and the methodology may be adapted to fit individual academic environments.

The purpose of this paper is to show that the need to communicate the value of libraries is growing, and especially now during the global financial crisis. As a response library valuation research is expanding and there is now a need for a status report.

The library valuation field is developing towards generating a critical mass of empirical studies. The focus of the meta‐analytical review is on the subgroup that reports a return on investment (ROI) or a cost‐benefit ratio. Meta‐analysis is a quantitative analysis of findings of previous studies, conducted to infer general findings and lessons from prior empirical research. The dataset is 38 library valuation studies reporting a return on investment figure or cost‐benefit ratio.

Of the 38 studies, 32 are of public libraries, a number high enough to indicate a tenable result. The meta‐analysis indicates that the patterns in the findings are consistent with expectations regarding the benefit types that are included in the ROI figure, the methods used, and the scope of the study.

This study appears to be the first meta‐analytical review of library studies reporting a return on investment figure. The tentative conclusion is that for each dollar invested in public libraries they return, on average, approximately four times more. This is a strong message with policy implications.

The purpose of this paper is to document the total return on investment (ROI) of a comprehensive worksite health program from 1999 to 2007 through two different analytic approaches.

Two analytical techniques were used: time period analysis and historical trend analysis of the entire study period. The time‐period analysis of ROI was performed among employees in four time periods: 1999‐2001; 2002‐2003, 2004‐2005; and 2006‐2007. The historical trend analysis on participation‐related savings was used to compare the financial trend differences between participants and non‐participants as well as the three different participation levels of continuous, sporadic, and non‐participants since the year 2000 among 2,753 employees who worked for and were covered by the company‐sponsored health plans for the entire study period.

The ROI from health care costs and time away from work ranged from 1.29 to 2.07 for the four time periods with a cumulative ROI of 1.66 over nine years. The historical trend analysis of 2,753 long‐term employees resulted in a 1.57 ROI for 2,036 program participants (t‐test: p<0.005) with statistically significant annual saving of $180 per participant per year.

The returns on comprehensive worksite health program were greater than the program investment as documented by both time‐period and historical trend analyses. Organizations seeking ways to manage the increases in health care and absenteeism costs of employees will be encouraged to see that positive returns can be generated by investments in employee health and wellness and steady or consistent participation is one key to generating success.

The purpose of this paper is to interview Paula Kaufman, Dean of Libraries, to help better understand return on investment (ROI) and the increasing importance of demonstrating our value, as libraries, as librarians, indeed, as public service librarians.

During 2007, a small project team was assembled to develop a model that would calculate a return on investment to an institution for its library. The team consisted of Chrysanne Lowe and Kira Cooper from Elsevier, Paula Kaufman from UIUC, Judy Luther of Informed Strategies, and Dr Carol Tenopir from the Center for Information and Communication Studies at the University of Tennessee, Knoxville.

The results of this groundbreaking study were reported early this year in a white paper entitled, “University investment in the library: what's the return? A case study at the University of Illinois at Urbana‐Champaign” by Judy Luther. The model the team developed showed a 4‐to‐1 return.

This study seeks to determine the value of ROI and in library terms ROI refers to the return on an organization's investment in its library. ROI would therefore answer the question of how much quantifiable value the University received for every dollar it invested in its library.

This study aims to investigate the influence of corporate social responsibility (CSR) disclosure on asymmetric information and return on investment (RoI) in Indonesia. The research specifically assesses the effects of CSR disclosure along with other independent variables such as total assets, return on equity, capital expenditures, net profit margin and sales growth on asymmetric information and RoI.

The study applied a panel econometric regression model to examine and test the effects of CSR disclosure and financial indicators on asymmetric information and RoI. A total of 275 samples were garnered from private and state-owned publicly listed companies selected in the SRI-Kehati index as sustainable firms in Indonesia from 2009 to 2019. Those listed companies in the SRI-Kehati index have market recognition and are able to maintain sustainability practices in their business doings. Asymmetric information was calculated by measuring the spread of market share prices. CSR disclosure was measured with global reporting initiative standards. Other variables did not require calculation.

This study discerns the significant influence of CSR disclosure on asymmetric information and RoI on the listed firms of the SRI-Kehati Index in Indonesia. To articulate, the more transparent CSR disclosure is, the asymmetric information should be lower. Besides that, more comprehensive CSR disclosure is associated with a better corporate return of investment. In scrutinizing the control variables, this research validates the significant influence of corporate assets and sales revenue on both dependent variables.

This research has some limitations that require further research. First, the research was conducted in Indonesia. However, other Southeast Asian markets may have their own uniqueness. Therefore, further research is needed in other specific Southeast Asian countries. Second, the sampling bounds on the corporation which gained sustainable recognition in SRI-Kehati Index. Future studies can extend more observation by comparing SRI-Kehati index to firms, which are not listed in the index.

This study recommends better capital market monitoring and evaluation to improve the quality of the firms’ reports in both business and social aspects. By investing more in philanthropic and social activities, firms can signal the market credibility to their various external stakeholders on their market adjustment to changing external business environment.

As for society, robust CSR disclosures will facilitate investors’ understanding of the conditions before making an investment in public listed companies. At the same time, companies issuing the disclosures are expected by society to perform responsibly, as illuminated in the report. As a result, the CSR disclosures will create a virtuous cycle of sustainability between the company and the society.

First, this research reinforces the global corporate governance concern to urge more corporate disclosures on firm performance in an Indonesian context. Second, this study fills the research gap on the association of CSR disclosure to asymmetric information in Indonesian literature. Third, the findings underpin the integration of social responsibility on the firms’ core business decision-makings to warrant business credibility to all firms’ stakeholders in Indonesia.

In this article, we outline our views on the appropriateness and utility of Return on Investment (ROI) for the evaluation of the value of healthcare quality improvement (QI) programmes.

Our recent research explored the ROI concept and became the genesis of our viewpoint. We reflect on our findings from an extensive research project on the concept of ROI, involving a multidisciplinary global systematic literature review, a qualitative and Delphi study with mental healthcare leaders from the United Kingdom National Health Service. Research participants included board members, clinical directors and QI leaders. Our findings led to our conclusions and interpretation of ROI against the broad QI governance. We discuss our views against the predominant governance frameworks and wider literature.

ROI is in-line with top-down control governance frameworks based in politics and economics. However, there is evidence that to be of better utility, a tool for the assessment of the value of QI benefits must include comprehensive benefits that reflect broad monetary and non-monetary benefits. This is in-line with bottom-up and collaborative governance approaches. ROI has several challenges that may limit it as a QI governance tool. This is supported by wider literature on ROI, QI as well as modern governance theories and models. As such, we question whether ROI is the appropriate tool for QI governance. A more pragmatic governance framework that accommodates various healthcare objectives is advised.

This article highlights some of the challenges in adopting ROI as a QI governance tool. We signal a need for the exploration of a suitable QI governance approach. Particularly, are healthcare leaders to be perceived as “agents”, “stewards” or both. The evidence from our research and wider literature indicates that both are crucial. Better QI governance through an appropriate value assessment tool could improve clarity on QI value, and thus investment allocation decision-making. Constructive discussion about the utility and appropriateness of ROI in the evaluation of healthcare QI programmes may help safeguard investment in effective and efficient health systems.

The article raises awareness of QI governance and encourages discussions about the challenges of using ROI as a tool for healthcare QI governance.

A key objective of the 5th Annual Pharmaceutical Congress “Marketing ROI for Pharma” conference was to illustrate how in the midst of a very turbulent environment, and with higher demand for pharmaceutical marketers to deliver bigger profits from increasingly smaller promotional budgets, there are a few critical decision areas that, if addressed appropriately, can help to deliver better return on investment (ROI). This commentary paper aims to provide a summary of what was discussed.

Given access to the conference presenters' original materials, the authors condensed the presentations into a summary article with reference to some recent academic work in the area.

The article summarises the presentations of a number of European pharmaceutical industry practitioners, healthcare professionals and government policy personnel in their assessments of the turbulent European pharmaceutical industry environment and the challenges associated with optimising ROI from promotional spending.

The entire paper summarises recent industry practice in Europe regarding how to optimise pharmaceutical ROI with respect to marketing activities and provides actual examples of how to do this.

Primarily targeting pharmaceutical industry practitioners, this paper provides a timely and thorough resource for those industry personnel charged with the mission of maximizing pharmaceutical marketing ROI.

New developments in the manufacturing industries require reexamining both the performance evaluation techniques and the concept of performance itself. As to evaluation, the return on investment model (ROI), popular during the 1950s throughout the 1970s, has faced much criticism that in the 1980s and the 1990s new financial and nonfinancial performance evaluation methods gained popularity. On a world‐wide basis, the increasing adoption of automation and the trend toward more centralization have changed the concept of performance. No longer based on motivating and directing the labor force, performance now aims to obtain the best results out of robotic assets and flexible manufacturing systems (FMS), which require new managerial attention and attitude. These factors have made the concept of performance more vague and difficult to define and measure. After comparing and contrasting how multinational and domestic companies evalu‐ate corporate performance, the study reconstructs the concept of performance, bringing forth fundamental propositions (axioms) of the long‐run dimension of measurement and utilization as the core of performance. Developing utilization as a dynamic concept with constantly changing components, a long‐term discounted‐cash‐flow return on investment (DCF‐ROI) model is developed and exhibited as a comprehensive measure of utilization. The DCF‐ROI model fits harmoniously into the mechanisms of the new cost reduction techniques of target and kaizen costing. Kaizen, a Japanese term, is translated into English as “improvement,” i.e., a continuous accumulation of betterment activities over the long run. Target and Kaizen costing are conditioned by top management's target profit which can take the form of a DCF‐ROI objective. This kaizen‐oriented DCF‐ROI is demonstrated as a moving average ratio that captures the dynamic utilization through its progression over ten years. Limitations of the model and recommendations for further research are also presented.

The study aims to investigate returns on investment (ROI) from the academic library of India's top ten leading university libraries in terms of research publication. Librarians help academic researchers in a variety of ways. Some of these methods are collection oriented, whilst others are service oriented. The study investigates many factors responsible for the increased or decreased institutional ROI, performance and research out of the institution, such as total library budget, staff, library collection, service and facilities. The ROI % shows the institution's highest and lowest investment return in research publication.

The study is expiation about ROI from the academic library of India's top ten leading university libraries in terms of research publication. The study is based on primary and secondary data gathered from the Ministry of Education, Government of India and universities ranking in June 2020. The data were compiled from the ranking list regarding total library budgets, staff and research publications for 2017–2020. The research is limited to a ROI analysis of university libraries. The study should aid libraries in better understanding the idea of ROI in order to improve library services. The study then looked at various institutions' ROI from 2017 to 2020.

The study aims to investigate ROI from the academic library of India's top ten leading university libraries in terms of research publication. This study investigates many factors responsible for the increased or decreased institutional ROI, performance and research out of the institution, such as total library budget, staff, library collection, service and facilities. The study found that the overall highest research output is by the Indian Institute of Science and the lowest by Jamia Millia Islamia among the ten leading university libraries in India.

The ROI study displays the importance of libraries in terms of research publication of the institutions. This research can also support decision-making, library collection development and institutional library system analysis. The library can assist with publications, sponsorships, grants, finances and teaching enhancement research output. The last point justifies the library's increased importance in establishing an organisation's status and obtaining accreditation.

The purpose of this research is to investigate how senior communication executives measure the effectiveness of organizations’ internal communication efforts and link the efforts with organizations’ business performance.

An online international survey of 264 experienced business communicators was analyzed to identify those specific aspects of internal communication initiatives that have been measured by the organizations on a regular basis. In‐depth interviews with 13 senior communication executives were used as a supplementary approach to share their experiences and insights about measurement challenges in communication practices.

Results suggested that most business communicators and organizations recognized the importance of measuring organizations’ internal communication initiatives; however, limited metrics have been applied to the assessment process. Several specific aspects of internal communication initiatives (e.g., improved job performance, changed employee behaviors, concentrated employee engagement, etc.) have been given special attention in measurement.

Future research would benefit from the discussion and findings in current measurement challenges and focus on testing the causal relationship between effective internal communication and improved business performance.

Business communicators should demonstrate a stronger request for a consultative leadership direction in the organization to be able to develop and test sets of reliable and consistent metrics and measurement approaches.

This research investigated the measurement challenges that senior communication executives have faced. It is important to recognize current trends and constraints in measurement to be able to leverage the value of communication practices in the organization.