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The purpose of this paper is to propose a framework for the analysis of students’ ratings of teaching quality in higher education and the disclosure of risky issues undermining the quality of teaching and courses that require attention for continuous improvement. The framework integrates two decision-based methods: the standardized u-control chart and the ABC analysis using fuzzy weights. The control chart, using the students’ ratings, allows the identification of those courses requiring an improvement of teaching quality in the short-medium term. While the ABC analysis uses fuzzy weights to deal with the vagueness and uncertainty of students’ teaching evaluations and provides a risk map of the potential areas of teaching performances improvement in the long term. The proposed framework allows the identification of teaching and course quality aspects that need corrective actions in response to students’ criticisms in accordance with different levels of priority.

This study adopts two methods, commonly used in industrial applications, i.e. the u-control chart and ABC analysis. Combining the results of a literature review on teaching evaluation and the application of these two methods as building blocks for the assessment, a framework to detect potential risks reducing teaching quality in higher education is proposed. The application of the framework is shown through an action-based case study developed in an Italian public university.

The study proposes a framework that combines two methods, i.e. u-control chart and ABC analysis with fuzzy weights, to support the assessment of teaching and course quality. The framework is proposed as an assessment approach of the teaching performance in higher education with the purpose to continuously improve the quality of teaching and courses both in the short, medium and long term.

The study provides an original contribution to the understanding of how to analyze students’ evaluation of teaching performance in order to take proper and timely decisions on corrective actions in response to the need of continuously improving the level of teaching and course quality.

This paper proposes a model based on minority game (MG) theory to support the decision-making regarding the efficient allocation and exploitation of resources/services among the partners of a cloud manufacturing (CMfg) system. CMfg system is a new manufacturing paradigm to share manufacturing capabilities and resources on a cloud platform. The use of a decision model to organize and manage the resources and services provided by the autonomous participants of a CMfg has crucial relevance for the system's effectiveness and efficiency.

This research proposes a noncooperation model based on MG theory. The MG is designed to make decisions on the use of resources/services among the partners of CMfg with private information. A simulation environment was developed to test the efficiency of the proposed decision model. Moreover, an ideal decision model with complete information among the partners was used as a benchmark model.

The simulation results show how the application of the proposed MG model outperforms the MG model usually proposed in the literature. In particular, the proposed decision model based on private information has an efficiency closer to the ideal model with complete information among the partners of a CMfg.

This paper advances knowledge about the application of MG in the field of CMfg system. The proposed decision-making model based on MG is a promising approach to help enterprises, and especially small and medium enterprises, to participate in CMfg initiatives and to develop their business.

Making decisions on production and maintenance separately, as is often done in practice and research literature, may not result in overall optimization. This paper aims to propose a joint method that better integrates production planning and maintenance at the tactical level. The potential of improving the performance of the classic planning method is also explored.

An integrated production planning and maintenance model is proposed. The production capacity losses resulted from both preventive and corrective maintenance activities are considered. Meanwhile, the reliability deterioration of the machine is considered to be operation dependent. An iterative approach is presented to find a solution for the nonlinear model through iteratively solving a sequence of mixed integer linear programming instances, accompanied by modification of some parameters prior to each iteration. Computational experiments are conducted to evaluate the performance of the proposed method compared with three other methods, including two methods based on separate planning and one integrated model.

The superiority of the proposed method compared with all the other three methods is demonstrated. Thus, the values of both integrated planning and considering operation-dependent failures are testified. The advantage of the proposed method is highlighted in the cases of high capacity utilization, long maintenance durations and low maintenance costs. The performance of the two methods based on separate planning is sensitive to the system utilization, and when utilization is high, the one with an availability-sensitive objective function defined for the maintenance problem performs better.

Few studies have been carried out to integrate decisions on production lot and maintenance. Their considerations are either incomplete or not realistic enough. A more comprehensive and realistic integrated model is proposed in this paper, along with an iterative solution algorithm for it. A potential way to improve the performance of the classic planning method with its simplicity preserved is also presented.