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Article
Publication date: 29 May 2024

Gerarda Fattoruso, Roberta Martino, Viviana Ventre and Antonio Violi

Multi-criteria methods represent an adequate tool for solving complex decision problems that provide real support to the decision maker in the choice process. This paper analyzes…

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Abstract

Purpose

Multi-criteria methods represent an adequate tool for solving complex decision problems that provide real support to the decision maker in the choice process. This paper analyzes a decision problem that recurs over time using one of the newer methods as the Parsimonious AHP.

Design/methodology/approach

In this paper we integrated the P-AHP with: (1) the weighted average which takes into account the objectivity of the data; (2) ordered weighted average (OWA) aggregation operators that address the subjective nature of the data; (3) the Choquet integral and (4) the Sugeno integral which also considers the uncertain nature of the final ranking as it is defined on a fuzzy measure.

Findings

The present paper proves that variations in the final ranking, due to the different mathematical properties of the selected aggregators, are fundamental to select the best alternative without neglecting any characteristic of the input data. In fact, it is discussed and underlined how and why the best alternative is one that never excels but has very good positions with respect to all aggregation operator rankings.

Originality/value

The aim and innovation presented in this work is the use of the Parsimonious AHP (P-AHP) method in a dynamic way with the use of different aggregation techniques.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 25 September 2023

José Félix Yagüe, Ignacio Huitzil, Carlos Bobed and Fernando Bobillo

There is an increasing interest in the use of knowledge graphs to represent real-world knowledge and a common need to manage imprecise knowledge in many real-world applications…

Abstract

Purpose

There is an increasing interest in the use of knowledge graphs to represent real-world knowledge and a common need to manage imprecise knowledge in many real-world applications. This paper aims to study approaches to solve flexible queries over knowledge graphs.

Design/methodology/approach

By introducing fuzzy logic in the query answering process, the authors are able to obtain a novel algorithm to solve flexible queries over knowledge graphs. This approach is implemented in the FUzzy Knowledge Graphs system, a software tool with an intuitive user-graphical interface.

Findings

This approach makes it possible to reuse semantic web standards (RDF, SPARQL and OWL 2) and builds a fuzzy layer on top of them. The application to a use case shows that the system can aggregate information in different ways by selecting different fusion operators and adapting to different user needs.

Originality/value

This approach is more general than similar previous works in the literature and provides a specific way to represent the flexible restrictions (using fuzzy OWL 2 datatypes).

Details

The Electronic Library , vol. 42 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 25 July 2024

Amir Karbassi Yazdi, Yong Tan, Ramona Birau, Daniel Frank and Dragan Pamučar

This study aims to find the best location for constructing green energy facilities in India and reducing CO2 emissions. Incorporating green energy is a priority for many countries…

Abstract

Purpose

This study aims to find the best location for constructing green energy facilities in India and reducing CO2 emissions. Incorporating green energy is a priority for many countries under the Paris Agreement. This task is challenging due to factors that affect implementation, and making the wrong decision wastes resources. India’s goals are net-zero emissions by 2070 and 50% renewable electricity by 2030. Other developing nations should emulate India’s renewable energy strategy. India ranks fourth in renewable energy and wind power, and fifth in solar power capacity. This research aims to identify the best locations in India for implementing green energy projects.

Design/methodology/approach

To identify the optimal green energy implementation sites in India, this research uses the hybrid multicriteria decision analysis (MCDA) in an uncertain environment. This research uses the Delphi method to identify the most suitable green energy implementation sites in India. It adapts the elements for this investigation. In addition, the utilization of the Fermatean fuzzy weighted aggregated sum product assessment technique is implemented to effectively prioritize the factors that impact the selection of these sites. This study used the MEREC method (method based on the removal effects of criteria) to identify the most suitable areas in India for implementing green energy. The highest accuracy is attained through the amalgamation of these hybrid methods.

Findings

Following the computation data by hybrid MCDA in uncertainty environment, NP Kunta in Andhra Pradesh emerges as the recommended green energy site among the 11 considered. Also among the factors political strategies and objectives hold the highest priority among them.

Originality/value

This study is pioneering in its efforts to provide a comprehensive perspective on the development and management of green energy operations in India. The study proves advantageous for diverse sites in the successful adoption and management of green energy. The study is additionally valuable in informing policy development aimed at promoting the use of green energy by employees through the utilization of MCDA methods in uncertain environments.

Details

International Journal of Energy Sector Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-6220

Keywords

Article
Publication date: 5 September 2024

Hui Zhao, Chen Lu and Simeng Wang

As environmental protection and sustainable development become more widely recognized, greater emphasis has been placed on the significance of green supplier selection (GSS)…

Abstract

Purpose

As environmental protection and sustainable development become more widely recognized, greater emphasis has been placed on the significance of green supplier selection (GSS), which can support businesses both upstream and downstream in enhancing their environmental performance while preserving their strategic competitiveness. Therefore, this paper aims to propose a new framework to study GSS.

Design/methodology/approach

Firstly, this paper establishes a GSS evaluation criteria system including product competitiveness, green performance, quality of service and enterprise social responsibility. Secondly, based on the spherical fuzzy sets (SFSs), the Average Induction Ordered Weighted Averaging Operator-Criteria Importance Through Inter Criteria Correlation (AIOWA-CRITIC) method is used to determine the subjective and objective weights and the combination of weights are determined by game theory. In addition, the GSS framework is constructed by the Cumulative Prospect Theory-Technique for Order Preference by Similarity to Ideal Solution (CPT-TOPSIS) method. Finally, the validity and robustness of the framework is verified through sensitivity comparative and ablation analysis.

Findings

The results show that Y3 is the most promising green supplier in China. This study provides a feasible guidance for GSS, which is important for the greening process of the whole supply chain.

Originality/value

Under spherical fuzzy sets, AIOWA and CRITIC are used to determine weights of indicators. CPT and TOPSIS are combined to construct a decision model, considering the ambiguity and uncertainty of information and the risk attitudes of decision-makers.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 19 July 2024

Maryam Zulfiqar, Shreeranga Bhat, Michael Sony, Willem Salentijn, Vikas Swarnakar, Jiju Antony, Elizabeth A. Cudney, Sandra Furterer, Olivia McDermott, Raja Jayaraman and Monika Foster

While educators impart FMEA instruction, its practical implementation within the educational sector remains limited. This study investigates the application of FMEA within higher…

Abstract

Purpose

While educators impart FMEA instruction, its practical implementation within the educational sector remains limited. This study investigates the application of FMEA within higher education institutions. Implementing FMEA in these institutions is difficult due to statutory requirements, schedule restrictions, and stakeholder participation challenges. Moreover, higher education institutions struggle with preserving education quality, faculty training, and resource management, complicating organised methods such as FMEA.

Design/methodology/approach

This research conducted a global survey to identify the critical success factors, benefits, and common challenges in using FMEA in the higher education sector.

Findings

The outcomes highlighted that lack of awareness regarding the tools’ benefits is the primary barrier to FMEA implementation. However, respondents perceive that FMEA can improve process reliability and quality in higher education institutions. Further, the analyses found that knowledge about the FMEA tools is the prime critical success factor, and the lack of time due to other priorities in the organisation is a significant challenge in tapping the potential of FMEA.

Research limitations/implications

A limitation of the study is the relatively low number of HEIs surveyed globally. Further, the study provides a broad perspective rather than a focused study on one HEI.

Practical implications

This study addresses this gap by exploring the potential benefits, challenges, and factors associated with the successful adoption of FMEA in academic settings. Using this information, HEIs can become more successful in applying FMEA.

Originality/value

This study is unique in its exploration of the application of FMEA with higher education institutions for service quality improvement.

Details

The TQM Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 13 June 2023

Aniruddh Nain, Deepika Jain and Ashish Trivedi

This paper aims to examine and compare extant literature on the application of multi-criteria decision-making (MCDM) techniques in humanitarian operations (HOs) and humanitarian…

Abstract

Purpose

This paper aims to examine and compare extant literature on the application of multi-criteria decision-making (MCDM) techniques in humanitarian operations (HOs) and humanitarian supply chains (HSCs). It identifies the status of existing research in the field and suggests a roadmap for academicians to undertake further research in HOs and HSCs using MCDM techniques.

Design/methodology/approach

The paper systematically reviews the research on MCDM applications in HO and HSC domains from 2011 to 2022, as the field gained traction post-2004 Indian Ocean Tsunami phenomena. In the first step, an exhaustive search for journal articles is conducted using 48 keyword searches. To ensure quality, only those articles published in journals featuring in the first quartile of the Scimago Journal Ranking were selected. A total of 103 peer-reviewed articles were selected for the review and then segregated into different categories for analysis.

Findings

The paper highlights insufficient high-quality research in HOs that utilizes MCDM methods. It proposes a roadmap for scholars to enhance the research outcomes by advocating adopting mixed methods. The analysis of various studies revealed a notable absence of contextual reference. A contextual mind map specific to HOs has been developed to assist future research endeavors. This resource can guide researchers in determining the appropriate contextual framework for their studies.

Practical implications

This paper will help practitioners understand the research carried out in the field. The aspiring researchers will identify the gap in the extant research and work on future research directions.

Originality/value

To the best of the authors’ knowledge, this is the first literature review on applying MCDM in HOs and HSCs. It summarises the current status and proposes future research directions.

Details

Benchmarking: An International Journal, vol. 31 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Open Access
Article
Publication date: 16 September 2024

Md Saharik Joy, Priyanka Jha, Pawan Kumar Yadav, Taruna Bansal, Pankaj Rawat and Shehnaz Begam

The presence of green spaces plays a vital role in promoting urban sustainability. Urban green parks (UGPs) help create sustainable cities while providing fundamental ecological…

Abstract

Purpose

The presence of green spaces plays a vital role in promoting urban sustainability. Urban green parks (UGPs) help create sustainable cities while providing fundamental ecological functions. However, rapid urbanization has destroyed crucial green areas in Ranchi City, endangering inhabitants’ health. This study aims to locate current UGPs and predict future UGP sites in Ranchi City, Jharkhand.

Design/methodology/approach

It uses geographic information system (GIS) and analytical hierarchical process (AHP) to evaluate potential UGP sites. It involves the active participation of urban communities to ensure that the UGPs are designed to meet dweller’s needs. The site suitability assessment is based on several parameters, including the normalized difference vegetation index (NDVI), land use and land cover (LULC), population distribution, PM 2.5 levels and the Urban Heat Island (UHI) effect. The integration of these factors enables an evaluation of potential UGP’s sites.

Findings

The findings of this research reveal that 54.39% of the evaluated areas are unsuitable, 15.55% are less suitable, 12.76% are moderately suitable, 11.52% are highly suitable and 5.78% are very highly suitable for UGPs site selection. These results emphasize that the middle and outer regions of Ranchi City are the most favorable locations for establishing UGPs. The NDVI is the most important element in UGP site appropriateness, followed by LULC, population distribution, PM 2.5 levels and the UHI effect.

Originality/value

This study improves the process of integrating AHP and GIS, and UGPs site selection maps help urban planners and decision-makers make better choices for Ranchi City’s sustainability and greenness.

Details

Urbanization, Sustainability and Society, vol. 1 no. 1
Type: Research Article
ISSN: 2976-8993

Keywords

Article
Publication date: 30 April 2024

Arpit Solanki and Debasis Sarkar

This study aims to identify significant factors, analyse them using the consistent fuzzy preference relations (CFPR) method and forecast the probability of successful deployment…

Abstract

Purpose

This study aims to identify significant factors, analyse them using the consistent fuzzy preference relations (CFPR) method and forecast the probability of successful deployment of the internet of things (IoT) and cloud computing (CC) in Gujarat, India’s building sector.

Design/methodology/approach

From the previous studies, 25 significant factors were identified, and a questionnaire survey with personal interviews obtained 120 responses from building experts in Gujarat, India. The questionnaire survey data’s validity, reliability and descriptive statistics were also assessed. Building experts’ opinions are inputted into the CFPR method, and priority weights and ratings for probable outcomes are obtained to forecast success and failure.

Findings

The findings demonstrate that the most important factors are affordable system and ease of use and battery life and size of sensors, whereas less important ones include poor collaboration between IoT and cloud developer community and building sector and suitable location. The forecasting values demonstrate that the factor suitable location has a high probability of success; however, factors such as loss of jobs and data governance have a high probability of failure. Based on the forecasted values, the probability of success (0.6420) is almost twice that of failure (0.3580). It shows that deploying IoT and CC in the building sector of Gujarat, India, is very much feasible.

Originality/value

Previous studies analysed IoT and CC factors using different multi-criteria decision-making (MCDM) methods to merely prioritise ranking in the building sector, but forecasting success/failure makes this study unique. This research is generally applicable, and its findings may be utilised for decision-making and deployment of IoT and CC in the building sector anywhere globally.

Details

World Journal of Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1708-5284

Keywords

Article
Publication date: 4 June 2024

John G. Dawes

This study examines the association between behavioral loyalty and satisfaction scores for banks. Past work has generally viewed the link between satisfaction and loyalty to be…

Abstract

Purpose

This study examines the association between behavioral loyalty and satisfaction scores for banks. Past work has generally viewed the link between satisfaction and loyalty to be one way – satisfaction causes or induces loyalty. This study suggests the relationship may not be just one-way, and that current loyal behavior towards banks (measured as using 1, 2 or 3 banks) may be related to satisfaction scores: the more banks used, the lower the satisfaction score.

Design/methodology/approach

The study employs large-scale survey data from the UK YouGov panel. It analyses satisfaction scores for 16 banks, from consumers who use either 1, 2 or 3 banks.

Findings

Banks receive lower satisfaction scores from their customers who use one other bank, compared to customers who do not use one other bank. Furthermore, users of two banks are less satisfied with either of them compared to users of one, and users of three banks are, on average, less satisfied with each of them compared to users of two.

Practical implications

The results will help managers and researchers better understand satisfaction scores. For example, part of the reason why a bank obtains low satisfaction scores could be that it has a large proportion of dual or multi-bank customers. Next, knowing that satisfaction scores differ according to the number of banks currently used may contribute to a more nuanced understanding of the link between satisfaction and future loyalty.

Originality/value

The study is highly original in proposing a novel hypothesis relating to bank usage and how it relates to satisfaction scores.

Details

International Journal of Bank Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 21 May 2024

Junfeng Chu, Pan Shu, Yicong Liu, Yanyan Wang and Yingming Wang

In large-scale group decision-making (LSGDM) situations, existing TODIM group decision-making methods often fail to account for the influence of social network relationships and…

Abstract

Purpose

In large-scale group decision-making (LSGDM) situations, existing TODIM group decision-making methods often fail to account for the influence of social network relationships and the bounded rationality of decision-makers (DMs). To address this issue, a new TODIM-based group decision-making method is proposed that considers the current trust relationships among DMs in a large-scale trust relationship network.

Design/methodology/approach

This method consists of two main stages. In the first stage, the large-scale group is partitioned into several sub-clusters based on trust relationships among DMs. The dominance degree matrix of each sub-cluster is then aggregated into the large-scale group dominance degree. In the second stage, after aggregating the large-scale group dominance degree, the consensus index is calculated to identify any inconsistent sub-clusters. Feedback adjustments are made based on trust relationships until a consensus is reached. The TODIM method is then applied to calculate the corresponding ranking results. Finally, an illustrative example is applied to show the feasibility of the proposed model.

Findings

The proposed method is practical and effective which is verified by the real case study. By taking into account the trust relationships among DMs in the core process of LSGDM, it indeed has an impact on the decision outcomes. We also specifically address this issue in Chapter Five. The proposed method fully incorporates the bounded rationality of DMs, namely their tendency to accept the opinions of trusted experts, which aligns more with their psychology. The two-stage consensus model proposed in this paper effectively addresses the limitations of traditional assessment-based methods.

Originality/value

This study establishes a two-stage consensus model based on trust relationships among DMs, which can assist DMs in better understanding trust issues in complex decision-making, enhancing the accuracy and efficiency of decisions, and providing more scientific decision support for organizations such as businesses and governments.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

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