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Defines legitimation. Proposes six social factors or forces for analysing the current bases for legitimation in information systems development. Argues that if the directions of these forces shift, it could signal a major social change. Asserts that consideration of the concepts related to the six factors can help information systems researchers to sense emergent issues.

A plethora of BPR methodologies have appeared in the literature during recent years, however, most of them present serious limitations mainly due to the need for a multi‐disciplinary approach. In this paper we present an overview of existing work in the area of BPR with the aim of highlighting the different categories of BPR methodologies identified in the literature, their focus on the redesign process and the general BPR principles that emerge from them. We also present a BPR methodology called Agent Relationship Morphism Analysis (ARMA) that goes beyond the limitations of the existing BPR methodologies taking a holistic view of the organisation. In ARMA the modelling of the business environment is achieved with the use of three perspectives: the structural, behavioural and process. The use of these three perspectives provides insight to the relationship between organisational structure and organisational processes.

HARROGATE will be notable as the venue of the Conference in one or two ways that distinctive. The Association Year is now to begin on January 1st and not in September as heretofore; and, in consequence, there will be no election of president or of new council until the end of the year. The Association's annual election is to take place in November, and the advantages of this arrangement must be apparent to everyone who considers the matter. Until now the nominations have been sent out at a time when members have been scattered to all parts of the country on holiday, and committees of the Council have been elected often without the full consideration that could be given in the more suitable winter time. In the circumstances, at Harrogate the Chair will still be occupied by Sir Henry Miers, who has won from all librarians and those interested in libraries a fuller measure of admiration, if that were possible, than he possessed before he undertook the presidency. There will be no presidential address in the ordinary sense, although Sir Henry Miers will make a speech in the nature of an address from the Chair at one of the meetings. What is usually understood by the presidential address will be an inaugural address which it is hoped will be given by Lord Irwin. The new arrangement must bring about a new state of affairs in regard to the inaugural addresses. We take it that in future there will be what will be called a presidential address at the Annual Meeting nine months after the President takes office. He will certainly then be in the position to review the facts of his year with some knowledge of events; he may chronicle as well as prophesy.

Argues that a set of distinctions between methods for information systems development is useful for learning about the methods and their relation to practice. Examines three projects conducted in three similar branches of the same bank. Evolves a set of distinctions: the context, the consequences and the conditions, for application of the models. Suggests areas of further research.

Seeks to show the ritual and dramatic elements in an ostensibly rational and technocratic process; that is, the formulation of nurses’ information requirements prior to the introduction of a computerized nursing information system in a large hospital. Suggests that ritual is an important social process in times of change within organizations and that there are close affinities between ritual and theatrical performance. What is interesting is that a process of intensifying the measurement of performance and the monitoring of work, apparently attributes of rational managerial practice, appear to be enacted in conditions which are redolent of ritual and of theatre. It is this somewhat paradoxical juxtaposition of the introduction of new technologies, replete with scientific allusions and the decidedly non‐rational social practices that accompany them, which lead to a questioning of the efficacy of notions of efficient and rational management and the role of new technologies in supporting these ideals.

The purpose of this study is to examine the evidence-based use patterns of Higher Education Commission (HEC) subscribed e-books databases by the academic community at institutions of higher education in Pakistan. The study also investigates the differences in usage based on points of access, scholarly disciplines and gender of users.

A transaction log analysis (TLA) method was used to explore the use patterns of HEC e-books databases at the University of the Punjab, utilizing the SAWMILL analytical software and MS Excel.

The results of the study showed that the use of e-books was at a growing stage at the university. Male boarding students of the university were more active users of e-books as compared to their female counterparts. The Central Library of the University of the Punjab, the Department of Zoology and the Institute of Communication Studies were the most frequently used access points for the e-book users, and the Faculties of Sciences, Life Sciences, Economics and Management Sciences had the most active e-book readers. Furthermore, it was found that the HEC e-books databases were only being used during the four months of summer vacations at the university.

The study provides only descriptive use frequencies rather than a deep log analysis of e-books usage.

This research provides important practical implications for examining the evidence-based use patterns of e-books databases' users at the higher educational level. The research suggests that HEC should maintain subscriptions of the most required e-books databases and that the information professionals should conduct orientations and information literacy programs to enhance the utilization of these subscribed databases among female boarder students and those faculties where they were being used less frequently.

The study is the second part of the first phase of a Ph.D. project. This is the first large scale study conducted in a developing country which reports the close to actual, approximate use patterns of e-books based on raw transaction logs of local cache servers at the higher academic level.

The addition of digital formats such as specialised magazines and e‐books to libraries has led to a dramatic change in management format with respect to those involved in the reading process: users, publishers, distributors, booksellers, and authors; and in turn, the way in which libraries are planned and managed. This article aims to focus on these issues.

The paper analyses the implementation of e‐books and the relevant literature on the implementation of electronic books, not only in the library field but in other sectors. The article uses various sources to offer conclusions on the interest not only economic but also to improve the quality of service offered by its implementation in libraries or centers of documentation.

Not only is there space‐saving in libraries but also a new manner in which to consume information that libraries must adapt to as soon as possible given the increasing demands of users in this connection. All of the previous has given rise to changes in the economic management of libraries.

These changes must be assessed before making a decision regarding the purchase of e‐book collections and their subsequent organization and management, which indirectly change many of the tasks currently carried out by library staff members, thereby optimizing times and processes for the benefit of increased visibility of the electronic collection.

The purpose of the paper is to determine how undergraduate students at the University of Namibia perceive and use e-books. This paper aims to report on the result of a study that investigated the adoption of, views about and use of e-books at the University of Namibia.

The study used a mixed-method approach. It used three methods, namely, focus group interviews, observation combined with the think aloud and a survey to investigate how undergraduate students use e-books.

Major findings of the study indicated that students use and prefer e-books for course and research purposes. But they mainly use non-library search engines such as Google, Yahoo and commercial sites. Lack of searching skills, slow/unreliable internet and limited or lack of relevant content of e-book collections were the major hindrances affecting e-book use.

The findings of the study could be used to understand the use of e-books at the University of Namibia and at academic institutions with similar context to Namibia. The study contributes to the knowledge base of library and information science (LIS) by providing a detailed analysis on the views and use of e-books at the University of Namibia. The recommendations of this study can be adopted by libraries in other countries with similar socio-economic conditions like Namibia.

This paper aims to provide a snapshot of student and staff attitudes towards e‐books, collected through a web‐based survey, as well as an analysis of use data for a specific universe of e‐books provided via a patron‐driven purchasing model and accessed during the survey timeframe.

This research analyzed survey responses collected from May 2010 to December 2010 and use data for the universe of e‐books made accessible via PDA, and used by library patrons, during this period.

E‐books are no longer a new phenomenon and the CSU Libraries have provided access to e‐books for many years, yet users' prior experience with e‐books, perspectives on desirable and undesirable e‐book characteristics, and preferences for print versus e‐books as provided by the libraries continue to vary. During the libraries' initial entry into PDA, e‐books made accessible to users via this model received more use through browsing than sustained use or download, but relatively little use overall. The study provides a starting point for the continued analysis of this library's PDA program, now the primary mechanism used to provide its academic user community with book access.

The authors present a review of the literature and research findings about academic users' interactions with, and preferences for, e‐books. They provide a point‐in‐time analysis of user interactions with e‐book titles made accessible via the libraries' PDA program and a subject‐level study of the use of these titles.

This paper presents point‐of‐use feedback regarding e‐books, from academic users, and detailed information about e‐book titles accessed via a PDA model.

This study aims to investigate and analyze the usage patterns of electronic book (e-book) users and their perceptions of e-books from various perspectives. Recently, e-book usage and subscriptions at university libraries in South Korea have significantly increased.

The authors conduct an extensive survey of 959 e-book users at the five major university libraries, which subscribe to the most e-books in South Korea. The survey contains structured questions as well as fields for open commentary to acquire various opinions. The authors also apply diverse analysis techniques, depending on the characteristics of the survey questions.

Since the early 2000s, when e-books were first introduced, there has been a considerable change in perception and increase in usage of e-books at South Korean university libraries. Despite this progress, most functions of e-books are not fully utilized. The authors find the role of the library to be very important, as most users learn about and access e-books through the Web sites of university libraries, not through such portal sites as Google. The remarkable result is that users with higher education more easily recognize and have better experiences with e-book services.

This study draws extensive samples and objective questions compared to previous research. The authors also contrast our research results with the other studies conducted within and outside of South Korea. The research shows the changes and differences in perception and usage of e-books by period and country. More importantly, the authors suggest strategies to boost e-book use based on user demands.