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Several paradoxes have been presented in the literature as inherent in supervision of doctoral students. The purpose of this paper is to explore these paradoxes and offer the concept of praxis as a way of effectively engaging with complex and paradoxical dimensions of supervision, rather than denying or avoiding them.

Drawing on sometimes provocative offerings of others, and the seminal work of Grant, views are presented that problematise supervision, challenging its representation as something to be transparently understood, planned and managed. Sophisticated theories of supervision have been offered in literature to hold its inherent paradoxes while opening up its practice for inquiry. It is suggested that supervision is usefully understood as the development of praxis: challenging supervisor and student to understand their practice journey as one of interwoven, often tacit, dimensions of knowing, doing, being and becoming (that are personally and therefore distinctively resolved.

Generative metaphors drawn from other complex domains of human experience suggest useful ways of engaging with the intensity, individuality and murkiness of supervision. Such metaphors draw attention to the identities and authorities that are in play and offer markers that can be identified even through the fog.

Voice work is explored as a metaphor for supervision, suggesting reflective practices that ask supervisor and candidate to pay deep attention to the sounds of their voices as well as to the nuances of the dialogue they create together.

This paper reports the results of a field study that examined the expectations of users as they relate to the quality of service offered by the information systems (IS) function within organizations. While the results indicate that users have consistently high expectations across organizations, the results also indicate that expectations can differ due to age and gender. The paper discusses the implications of these results, along with ways that management can use this information to better influence user expectations.

‘Britain will have in the future, as in the past, the finest public library service in the world.’ That was the prediction of Richard Luce, Minister for the Arts, speaking at the CLSI Annual Lecture on Library Automation. The Minister was speaking at the invitation of Patrick Regester, Managing Director of CLSI, who invited Mr. Luce to outline his proposals for the future financing of public libraries in England as published in the Government's Green Paper, Financing our Public Libraries.

The aim of this paper is to measure students' perception towards sustainable development (SD) concept. The paper highlights students' perception before and after joining Heliopolis University (HU). Also, the research underscores different activities, facilities and methods HU is implementing to sharpen the delivery of SD concept. Furthermore, the study emphasizes on the extent to which students are anticipating implementing SD concept in their life.

The research paper is an exploratory qualitative research design. The sample frame was the database of HU. A non-probability convenient sampling approach was applied to select 26 elements of the study. In-depth personal interviews were conducted. Questions were coded to facilitate analysis and to link respondents' answers with different questions. Accordingly, 12 structured open-ended questions were designed to gain clear insights regarding students' awareness of SD. Personal interviews took place at the end of fall semester 2012.

Students' responses were classified into observations and realization, needs and suggestions, and future plans. All students confirmed interest to apply SD in their lives.

This research is limited only to HU students, which is considered a limitation of the research findings. Another limitation is that the study is an exploratory qualitative research, which could be enhanced if a conclusive design is applied. However, both limitations are considered within the context of conducting future research. One is related to the expansion of the sample frame to include more diversified students, and the other to conduct a conclusive research for fine-tuning the results and recommendations.

The paper's value stems from measuring multi-disciplinary freshmen perception regarding SD concept at HU, which is the first non-for-profit university in Egypt and the Middle East declaring SD as its overall guiding principle and specialization. Moreover, the paper provides insights on SD concept from a developing country perspective.