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Article
Publication date: 10 July 2017

Narentheren Kaliappen and Haim Hilman

The purpose of this paper is to review the strategic fit of competitive strategies, market orientation types and innovation strategies.

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Abstract

Purpose

The purpose of this paper is to review the strategic fit of competitive strategies, market orientation types and innovation strategies.

Design/methodology/approach

The paper is prepared by reviewing the relevant literatures on competitive strategies, market orientation types and innovation strategies as well as comparing and contrasting the common characteristics to attain fit.

Findings

The paper presents the criteria for distinguishing the different types of competitive strategies, market orientations and innovation strategies, along with a framework that fits a particular type of competitive strategy, market orientation and innovation strategy.

Practical implications

The paper provides an action framework based on characteristics of the competitive strategies (business strategy) along with the benefits of adopting a particular market orientation type and innovation strategy (functional strategies). This will facilitate the managers to execute appropriate competitive strategy that could well align with appropriate market orientation and innovation strategy.

Originality/value

This brief paper presents an original framework, with significant practical applications in a concise manner. The framework will provide a guide to the hotel top management in shaping and fitting an appropriate competitive strategies, market orientation types and innovation strategies.

Details

World Journal of Entrepreneurship, Management and Sustainable Development, vol. 13 no. 3
Type: Research Article
ISSN: 2042-5961

Keywords

Article
Publication date: 9 March 2015

Haim Hilman and Narentheren Kaliappen

The purpose of this paper is to test the linkage between innovation strategies (process innovation and service innovation) and organizational performance in the context of…

2060

Abstract

Purpose

The purpose of this paper is to test the linkage between innovation strategies (process innovation and service innovation) and organizational performance in the context of Malaysia hotel industry.

Design/methodology/approach

A total of 475 sets of questionnaires administrated through mail to all three star and above rating hotel managers in Malaysia, and only 24 percent of it, which is 114 were usable. Regression was utilized to test the link of innovation strategies and performance.

Findings

The results showed that hotels in Malaysia used process innovation and service innovation as their functional-level strategy. Specifically, both process innovation and service innovation strategies positively linked with performance. But, the paired sample t-test result indicated that process innovation has slightly greater effect on performance than service innovation. In addition, this study found that hotel size significantly affected the performance.

Research limitations/implications

This study is one of the limited number of studies which has empirically addressed the effect of innovation strategies on performance in hotel industry. Additional researches are needed to address effect of potential mediators or even moderators in innovation strategies and performance linkage.

Practical implications

This study found that implementation of process innovation and service innovation as their functional strategy could assist to attain better performance in Malaysia hotel industry. Entirely the findings provided new insight to the hotel management in understanding the role of innovation strategies in generating enhanced performance.

Originality/value

Process innovation and service innovation in the service industry have received very limited empirical attention in current innovation literature. This study extended the body of knowledge in innovation literature, particularly in hospitality sector in Malaysia.

Details

World Journal of Entrepreneurship, Management and Sustainable Development, vol. 11 no. 1
Type: Research Article
ISSN: 2042-5961

Keywords

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