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Open Access
Article
Publication date: 15 July 2022

Ambreen Sarwar, Muhammad Ibrahim Abdullah, Muhammad Kashif Imran and Nazia Rafiq

With theoretical underpinnings in the conservation of resources theory, this research aims at understanding the link between workplace ostracism (WPO) and its effects on…

Abstract

Purpose

With theoretical underpinnings in the conservation of resources theory, this research aims at understanding the link between workplace ostracism (WPO) and its effects on customers' interests in the context of COVID-19, with the mediation of stress and moderation of self-efficacy (SE).

Design/methodology/approach

The study followed a time-lagged design. A sample of 217 frontline employees working in the food sector of southern Punjab, Pakistan, responded to the study questions using the survey method with structured questionnaires. A Statistical Package for the Social Sciences (SPSS) tool was utilized for data analysis with bootstrapping and PROCESS macro.

Findings

The findings show that an important mechanism by which ostracism translates into customer service sabotage (CSS) is the increase in perceived stress levels of the employees. Additionally, SE was found to be an important personal resource that acts as a moderator in the said relationship.

Practical implications

Employees with high SE sense less workplace stress even during a pandemic. Leadership should consider the stress-alleviating effect of SE for lessening the damaging influence of WPO on customers.

Originality/value

The study fills an important empirical gap in the context of the COVID-19 pandemic, by showing that due to resource loss perceived by employees while being targeted by ostracism, they may decide to transfer their frustration towards organizational customers by sabotaging their service experience.

Details

Journal of Asian Business and Economic Studies, vol. 30 no. 3
Type: Research Article
ISSN: 2515-964X

Keywords

Open Access
Article
Publication date: 19 September 2017

Wahid Ullah, Takaaki Nihei, Muhammad Nafees, Rahman Zaman and Muhammad Ali

This study aims to investigate risks associated with climate change vulnerability and in response the adaptation methods used by farming communities to reduce its negative impacts…

8437

Abstract

Purpose

This study aims to investigate risks associated with climate change vulnerability and in response the adaptation methods used by farming communities to reduce its negative impacts on agriculture in Pakistan.

Design/methodology/approach

The study used household survey method of data collection in Charsadda district of Khyber Pakhtunkhwa province, involving 116 randomly selected respondents.

Findings

Prevalent crops diseases, water scarcity, soil fertility loss and poor socio-economic conditions were main contributing factors of climate change vulnerability. The results further showed that changing crops type and cultivation pattern, improved seed varieties, planting shaded trees and the provision of excessive fertilizers are the measures adapted to improve agricultural productivity, which may reduce the climate change vulnerability at a household level.

Research limitations/implications

The major limitation of this study was the exclusion of women from the survey due to religious and cultural barriers of in Pashtun society, wherein women and men do not mingle.

Practical implications

Reducing climate change vulnerability and developing more effective adaptation techniques require assistance from the government. This help can be in the form of providing basic resources, such as access to good quality agricultural inputs, access to information and extension services on climate change adaptation and modern technologies. Consultation with other key stakeholder is also required to create awareness and to build the capacity of the locals toward reducing climate change vulnerability and facilitating timely and effective adaptation.

Originality/value

This original research work provides evidence about farm-level vulnerability, adaptation strategies and risk perceptions on dealing with climate-change-induced natural disasters in Pakistan. This paper enriches existing knowledge of climate change vulnerability and adaptation in this resource-limited country so that effective measures can be taken to reduce vulnerability of farming communities, and enhance their adaptive capability.

Details

International Journal of Climate Change Strategies and Management, vol. 10 no. 3
Type: Research Article
ISSN: 1756-8692

Keywords

Open Access
Article
Publication date: 17 December 2021

Alexandre Cappellozza, Gustavo Hermínio Salati Marcondes de Moraes, Gilberto Perez and Alessandra Lourenço Simões

This paper aims to investigate the influence of moral disengagement, perceived penalty, negative experiences and turnover intention on the intention to violate the established…

Abstract

Purpose

This paper aims to investigate the influence of moral disengagement, perceived penalty, negative experiences and turnover intention on the intention to violate the established security rules.

Design/methodology/approach

The method used involves two stages of analysis, using techniques of structural equation modeling and artificial intelligence with neural networks, based on information collected from 318 workers of organizational information systems.

Findings

The model provides a reasonable prediction regarding the intention to violate information security policies (ISP). The results revealed that the relationships of moral disengagement and perceived penalty significantly influence such an intention.

Research limitations/implications

This research presents a multi-analytical approach that expands the robustness of the results by the complementarity of each analysis technique. In addition, it offers scientific evidence of the factors that reinforce the cognitive processes that involve workers’ decision-making in security breaches.

Practical implications

The practical recommendation is to improve organizational communication to mitigate information security vulnerabilities in several ways, namely, training actions that simulate daily work routines; exposing the consequences of policy violations; disseminating internal newsletters with examples of inappropriate behavior.

Social implications

Results indicate that information security does not depend on the employees’ commitment to the organization; system vulnerabilities can be explored even by employees committed to the companies.

Originality/value

The study expands the knowledge about the individual factors that make information security in companies vulnerable, one of the few in the literature which aims to offer an in-depth perspective on which individual antecedent factors affect the violation of ISP.

Open Access
Article
Publication date: 1 January 1970

Ishrat Hossain, Aliyu Dahiru Muhammad, Binta Tijjani Jibril and Simeon Kaitibie

In societies with strong presence of Islam, Islamic instruments with more scope for fairness and equity can be innovatively harnessed to play an increasing role in the development…

4212

Abstract

Purpose

In societies with strong presence of Islam, Islamic instruments with more scope for fairness and equity can be innovatively harnessed to play an increasing role in the development process and poverty alleviation schemes. Poor smallholder farmers dominate agricultural production in many developing countries and contribute a significant portion of global food production. This paper aims to develop a scheme to improve poor smallholder farmers’ vulnerable financial situation through the application of Zakah and Salam contract, using Bangladesh as a case study. Secondary goals are to show the effect of the scheme on food security and relevance to Nigeria.

Design/methodology/approach

The authors explore the existing traditional modes of financing available to poor smallholders, identify their challenges and propose an appropriate Islamic financing scheme.

Findings

With the Zakah-based Salam forward contract, the proposed scheme would procure food through Institutional Demand to offer interest free financing, fair price and access to new marketing channels and reduce income uncertainty for the rural smallholders. The discussions indicate that the local food security will be enhanced through incentivized farming activities and disbursement of food from the food bank to the Zakah-eligible food insecure local people.

Research limitations/implications

This proposal brings forth a potentially powerful idea that needs further empirical validation.

Originality/value

The religion-based Institutional Demand initiative to promote smallholder agricultural development and social protection is a novel one. The attempt to apply the framework to Nigeria context shows the potential of the framework to generalize for other Muslim developing countries with similar characteristics, especially the poorer agriculture-based countries.

Details

International Journal of Islamic and Middle Eastern Finance and Management, vol. 12 no. 2
Type: Research Article
ISSN: 1753-8394

Keywords

Open Access
Article
Publication date: 29 September 2021

Christina Gitsaki

229

Abstract

Details

Learning and Teaching in Higher Education: Gulf Perspectives, vol. 17 no. 2
Type: Research Article
ISSN:

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