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This study investigates near field communication (NFC) payment method adoption in the Republic of Kosova, aiming to understand factors influencing consumer behavior toward NFC technology adoption. Using the Unified Theory of Acceptance and Use of Technology (UTAUT-3) model and perceived risk theory, the research seeks to establish relationships between various factors and user intentions regarding NFC payment technology.

Using a quantitative approach, the research used a comprehensive questionnaire of 40 questions rated on a seven-point Likert scale across 16 constructs aligned with the research objectives. A convenience sampling method was used, distributing electronic questionnaires to 200 individuals representing diverse demographics in the Republic of Kosova.

The study identified significant support for numerous hypotheses, demonstrating substantial correlations between factors like performance expectancy, effort expectancy, social influence, habit, facilitating conditions and personal innovativeness with behavioral intention to use and behavioral intention to adopt NFC payments.

Because convenience sampling was used, there are restrictions on the study’s sample size. Moreover, although the study delves into noteworthy elements impacting the adoption of NFC payment systems, it might not cover all possible factors that could influence consumer behavior in this regard.

Policymakers, NFC product developers, companies in the technology and payment sectors and Republic of Kosova customers all gain strategically from the research’s findings. Policymakers may make informed judgments about legislation, improve product development and marketing tactics and empower consumers to accept NFC payments by having a better understanding of consumer preferences and behaviors related NFC technology.

Understanding consumer preferences and behaviors regarding NFC technology can refine product development and marketing strategies, inform policymaking and empower consumers’ decisions about adopting NFC payments.

This study’s innovative approach in combining the UTAUT-3 model and perceived risk theory contributes significantly to the understanding of factors influencing users’ intentions in adopting emerging payment technologies, filling a gap in NFC payment literature.

The study aims to investigate the factors influencing the behavioural intention of bottom-of-the-pyramid (BOP) consumers in developing economies, such as India, to adopt mobile wallets, drawing upon the framework of the uses and gratification theory. Furthermore, the study also examines the moderating effect of gender.

To achieve the objective, primary data were collected from a sample of 220 respondents using the survey method. The reliability and validity of the survey instrument were demonstrated through confirmatory factor analysis. Subsequently, structural equation modelling (SEM) was used for hypotheses testing.

The study revealed that only convenience and social influence have a positive significant influence on the behavioural intention to adopt mobile wallets whereas, innovativeness, trust and compatibility have no significant relationship with behavioural intention to adopt mobile wallets among the BOP consumers. Further, gender moderates the relationship between compatibility and behavioural intention to adopt mobile wallets in India.

This study contributes to the underexplored area of research concerning the behavioural intention to adopt mobile wallets among BOP consumers in a developing economy. It introduces a novel approach by using the uses and gratifications theory to uncover the underlying motivations behind adoption behaviour.

The purpose of this study is twofold. The first objective is to identify the factors that affect Gen Z tourists' M-payment behaviour. Next, this study investigates the inter-relationship between Gen Z tourist’s perception of M-payment benefits, adoption behaviour, usage risk and future usage intention.

The sample comprised Malaysian Gen Z individuals (n = 326) who had experience using M-payment methods while travelling outbound. Given the complex nature of the model and the goal to predict and explain relationships within Gen Z's M-payment usage, partial-least square-structural equation modelling was used to assess the study framework and test the proposed relationships.

This study reveals significant influences on Gen Z tourists' behavioural intentions towards M-payment usage. Perceived benefits, performance expectancy, social influence and perceived trust positively impact behavioural intentions, while effort expectancy exhibits no significant effect. Furthermore, perceived trust is strongly influenced by perceived security, which also positively influences behavioural intentions. A mediated relationship is evident as trust mediating the effect of perceived security on behavioural intentions.

This study’s findings contribute to understanding the intricate relationships influencing Gen Z's M-payment behaviour and underscore trust's pivotal role in mediating the security–behavioural intention relationship.

This study is among the first to consider Mental Accounting Theory and the Unified Theory of Acceptance and Use of Technology as crucial underpinning theories in comprehending the intricate relationships that influence Gen Z travellers' perceptions and behaviours concerning M-payment systems.

The adoption of mobile payment remains low in certain regions, highlighting the need to identify the factors that enable and inhibit its adoption. This study aims to address this gap by investigating the role of information security, loss aversion and the moderating influence of the herd effect on Inertia and behavioral intentions in the adoption of mobile payment systems.

A structural equation model was developed and tested with 332 valid questionnaires to examine the proposed hypotheses.

The empirical results reveal that information security plays a significant role as an enabler, while loss aversion acts as an inhibitor of mobile payment adoption. Furthermore, the study uncovers the moderating influence of the herd effect on the relationship between Inertia and behavioral intentions.

This study was conducted in a specific region and may not be generalizable to other regions. Future studies could expand the sample size and scope to enhance the external validity of the findings.

This study offers practical implications for mobile payment service providers. Understanding the key enabling and inhibiting factors identified in this study can guide providers in designing and improving their services. Strengthening information security measures can help build trust among potential adopters, while offering incentives can mitigate the impact of loss aversion and encourage early adoption.

The findings of this study have social implications as they contribute to promoting the adoption of mobile payment systems. Increased adoption can enhance financial inclusion and stimulate economic development.

This study provides novel insights into the enabling and inhibiting factors of mobile payment adoption and highlights the moderating role of the herd effect. By shedding light on the influence of social norms on individual behavior in the context of mobile payment adoption, this study contributes to the existing literature and advances our understanding of this phenomenon.

Gas-insulated switchgear (GIS) stands as a pivotal component in power systems, susceptible to partial discharge occurrences. Nevertheless, manual inspection proves labor-intensive, exhibits a low defect detection rate. Conventional inspection robots face limitations, unable to perform live line measurements or adapt effectively to diverse environmental conditions. This paper aims to introduce a novel solution: the GIS ultrasonic partial discharge detection robot (GBOT), designed to assume the role of substation personnel in inspection tasks.

GBOT is a mobile manipulator system divided into three subsystems: autonomous location and navigation, vision-guided and force-controlled manipulator and data detection and analysis. These subsystems collaborate, incorporating simultaneous localization and mapping, path planning, target recognition and signal processing, admittance control. This paper also introduces a path planning method designed to adapt to the substation environment. In addition, a flexible end effector is designed for full contact between the probe and the device.

The robot fulfills the requirements for substation GIS inspections. It can conduct efficient and low-cost path planning with narrow passages in the constructed substation map, realizes a sufficiently stable detection contact and perform high defect detection rate.

The robot mitigates the labor intensity of grid maintenance personnel, enhances inspection efficiency and safety and advances the intelligence and digitization of power equipment maintenance and monitoring. This research also provides valuable insights for the broader application of mobile manipulators in diverse fields.

The robot is a mobile manipulator system used in GIS detection, offering a viable alternative to grid personnel for equipment inspections. Comparing with the previous robotic systems, this system can work in live electrical detection, demonstrating robust environmental adaptability and superior efficiency.

This paper aims to present a comprehensive overview of the emergence and significance of digital payments, focusing on their impact on competitiveness and the need for policy interventions. In addition, it explores the design of policies that promote the adoption of digital payments, highlighting the benefits they offer to providers and users.

The paper examines the technological advances that have driven the growth of digital payment systems. It identifies key requirements for successful adoption and discusses the associated risks, along with potential strategies to mitigate these risks.

The findings emphasize the importance of responsible implementation and safeguarding the well-being of end users to fully realize the benefits of digital payment adoption. Understanding the inherent risks and establishing effective risk mitigation mechanisms are crucial. This necessitates the development of appropriate infrastructure to support the provision of digital payment services.

More research is needed to gain deeper insights into how emerging global trends in financial technology should be analyzed and understood by policymakers, service providers and users.

The findings of this study can guide policymakers, private sector managers and consumers in comprehending the effects of emerging digitalization trends and determining their adoption responses accordingly.

This paper stands out as one of the few research contributions that provide comprehensive and actionable policy recommendations to facilitate a smooth transition to a digital payments ecosystem that benefits all stakeholders.

Current flexible printed circuit (FPC) assembly relies heavily on manual labor, limiting capacity and increasing costs. Small FPC size makes automation challenging as terminals can be visually occluded. The purpose of this study is to use 3D tactile sensing to mimic human manual mating skills for enabling sensing offset between FPC terminals (FPC-t) and FPC mating slots (FPC-s) under visual occlusion.

The proposed model has three stages: spatial encoding, offset estimation and action strategy. The spatial encoder maps sparse 3D tactile data into a compact 1D feature capturing valid spatial assembly information to enable temporal processing. To compensate for low sensor resolution, consecutive spatial features are input to a multistage temporal convolutional network which estimates alignment offsets. The robot then performs alignment or mating actions based on the estimated offsets.

Experiments are conducted on a Redmi Note 4 smartphone assembly platform. Compared to other models, the proposed approach achieves superior offset estimation. Within limited trials, it successfully assembles FPCs under visual occlusion using three-axis tactile sensing.

A spatial encoder is designed to encode three-axis tactile data into feature maps, overcoming multistage temporal convolution network’s (MS-TCN) inability to directly process such input. Modifying the output to estimate assembly offsets with related motion semantics overcame MS-TCN’s segmentation points output, unable to meet assembly monitoring needs. Training and testing the improved MS-TCN on an FPC data set demonstrated accurate monitoring of the full process. An assembly platform verified performance on automated FPC assembly.

After completion of the case study, the students will be able to analyze the FinTech industry in emerging markets, distinguish the growth strategies for startups in the hyper-growth phase, using the Ansoff matrix, evaluate and select geographical markets for expansion (foreign country selection) and understand the liability of foreignness concept.

In 2015, Islam Shawky, Alain Al-Hajj and Mostafa Menessy founded Paymob in Egypt, a FinTech start-up providing technological and financial solutions to consumers and merchants in the country. The company had grown into one of Egypt’s most prominent digital payment providers by deploying infrastructure and technologies that empower the underserved with access to financial services. In 2021, Paymob had gained a lot of support from venture capital investors that ended with closing the largest in Egypt Series A fund of $18.5m led by Dubai-based venture capital firm Global Ventures. Although Paymob had already reached great success in Egypt, the founders’ vision was to become the regional leader of digital payments, focusing on small and medium-sized enterprises. So, they are considering regional markets similar to Egypt’s, such as the Kingdom of Saudi Arabia, a call with a lot of structure but a lot of competition, and Pakistan, a market with much less competition but relatively unstructured. The founders found themselves in early 2022 deciding between these two markets in preparation for the next round of Series B $50m funding.

This case study can be useful for courses in executive education.

Teaching notes are available for educators only.

CSS 3: Entrepreneurship.

This study aims to address the issue of random movement and non coordination between docking mechanisms and locking mechanisms, and proposes a comprehensive dynamic docking control architecture that integrates perception, planning, and motion control.

Firstly, the proposed dynamic docking control architecture uses laser sensors and a charge-coupled device camera to perceive the pose of the target. The sensor data are mapped to a high-dimensional potential field space and fused to reduce interference caused by detection noise. Next, a new potential function based on multi-dimensional space is developed for docking path planning, which enables the docking mechanism based on Stewart platform to rapidly converge to the target axis of the locking mechanism, which improves the adaptability and terminal docking accuracy of the docking state. Finally, to achieve precise tracking and flexible docking in the final stage, the system combines a self-impedance controller and an impedance control algorithm based on the planned trajectory.

Extensive simulations and experiments have been conducted to validate the effectiveness of the dynamic docking system and its control architecture. The results indicate that even if the target moves randomly, the system can successfully achieve accurate, stable and flexible dynamic docking.

This research can provide technical guidance and reference for docking task of unmanned vehicles under the ground conditions. It can also provide ideas for space docking missions, such as space simulator docking.

India should hold a privileged position in maritime transportation due to its extensive coastline and advantageous location. However, the country heavily relies on other maritime nations like Singapore and Colombo for transshipment due to insufficient infrastructure and policy framework, and this has created disadvantage to Indian goods in the international market. The government has launched a significant drive to promote three transshipment ports in southern India with top-notch amenities in response to this worrying circumstance. It is anticipated that these ports would compete with the existing transshipment ports, particularly with Colombo, and divert the transshipped goods back to India. The move is expected to make Indian exports more competitive besides making India less prone to geopolitical and economic disturbances in the region. However, these initiatives have been met with many challenges. In fact, the first attempt of the Indian government to set up an International Container Transshipment Terminal (ICTT) at Vallarpadam in Cochin Port has met with failure despite its best infrastructure and connectivity. High-cost structure seems to deter the competitiveness of this port. Furthermore, the development of Vizhinjam into a transshipment hub in the same region has put additional pressure on Vallarpadam. This chapter draws attention to certain factors that might be considered to enhance the competitiveness of Cochin Port. Also, the study highlights the snags that could have well been avoided while implementing the project and might as well be avoided while implementing other projects in line.