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To implement a safe and effective intravenous iron infusion protocol to prevent skin staining.

Mixed methods approach was utilised including education, auditing, self-reported survey, patient information leaflet and patient feedback. In total 25 healthcare professionals completed the survey and 15 patients provided feedback.

No skin staining or severe adverse reactions were observed over eight weeks. Audit results found 53 per cent of staff were compliant with the recommended IV iron infusion protocol and 46 per cent informed patients of skin staining risk. Self-report surveys indicated 92 per cent flushed the cannula with sodium chloride before starting the infusion, 88 per cent flushed the cannula after the infusion and 76 per cent informed patients of skin staining risk. Patient feedback was largely positive and constructive.

Limitations include self-reported bias, short audit time interval, missing data and discrepancy between audit and survey results.

This quality improvement project was developed following two skin staining incidences at our maternity hospital. Although rare, skin staining after intravenous iron infusion is potentially permanent and may be distressing for some patients. Intravenous iron is considered safe and effective to treat anaemia during pregnancy and is often prescribed for this patient cohort. To avoid medicolegal action and patient dissatisfaction, it is essential that patients are informed of potential skin staining and an evidence-based administration protocol is utilised.

For the last ten years there has been substantial encouragement for women to broaden their career horizons and enter into non‐traditional areas of work. In the mining industry in particular, women now work as geologists, surveyors, mechanical engineers, electrical engineers, environmental scientists, chemical engineers, and production workers, in some of the most remote and hostile locations in Australia. Given the strategic role of the mining industry within the Australian economy, and the resources which individuals, organizations and governments have already invested in training and development, one would expect that these women could look forward to a long and productive future in the industry. Instead, many younger women in particular are considering leaving the industry. In 1991 Commonwealth funding was made available by WREIP for a research project on women in mining. Based on data derived from a workshop based on this research, this article examines the reasons why women are considering deserting a workplace which they strove so hard to enter. It considers issues such as the implications of ineffective management practices, particularly within the context of career development; the implications of management failure to acknowledge the “genderedness” of organizations; and the limitations of current equal employment opportunity and affirmative action legislation to produce the necessary structural and attitudinal changes.

Volume 8 Number 5 of Women in Management Review contains three articles. In the first, entitled “Gender Effects in Salary Increases: A Shifting Pendulum?” by Kenneth W. Thornicroft, the author maintains that a large number of studies suggest that in experimental reward allocation scenarios, females tend to under‐reward themselves vis‐a‐vis similarly situated males. However, the principal studies date from the 1970s and early 1980s. In the past decade there has been a substantial public policy effort, reflected in employment equity legislation and organisation‐level initiatives, targeting direct and systemic gen‐der‐based discriminatory practices. There is some evidence that gender‐ based discriminatory employment practices are receding. In this study, involving 127 undergraduate business administration students, the student allocator's gender was not a significant predictor of reward allocation behaviour. Even more provocative, the results suggest that a reward allocation bias systematically operated in favour of women.

Current issues of Publishers' Weekly are reporting serious shortages of paper, binders board, cloth, and other essential book manufacturing materials. Let us assure you these shortages are very real and quite severe.

The paper examines the perceptions of overseas' students of the service quality delivered by 10 educational institutions in Western Australia. Their expectations in relation to service quality are also measured using the SERVQUAL model. Groups of students with distinct expectations are identified and these groups are plotted on a perceptual space diagram together with the 10 institutions. This provides a useful tool for market segmentation and diagnostic work to improve service quality dimensions.

This study aims to explore the nature of tacit knowledge (TK) sharing among library colleagues, with a focus on the characteristics of TK and contextual factors such as organizational culture or the mentor/mentee relationship.

Using a critical incident approach, participants self-selected based on pre-established criteria to report knowledge sharing incidents between colleagues at either an in-person or virtual reference desk. Subsequent semi-structured interviews were transcribed from recordings and coded for thematic elements.

Three thematic areas emerged. First are the influence of organizational culture and the importance of trust on knowledge sharing behavior. Second, the value of teamwork and the significance of mentor/mentee roles surface as significant drivers of TK exchange. Last but not least is a better understanding of the nature of TK, as it relates to types of knowledge and characterizations of experience and expertise.

The relatively small sample size nevertheless revealed some important findings that contribute to the understanding of the role of TK sharing in libraries.

The value of knowledge sharing in libraries is not well understood. This study demonstrates the value on several levels, including the influence of culture and trust, and the power of mentoring to harness TK held by experts. The proposed Tacit Knowledge Alignment Framework contributes to the understanding of the nature of TK in libraries. These findings begin to fill a research gap by furthering our understanding of TK and informing future retention efforts that are lacking in many libraries.

Australia, together with most other developed and developing countries, faces a difficult demographic pattern in the first half of the twenty‐first century, due to a low and declining birth rate and an ageing population. This has led to an ageing workforce, with a relative shortage of younger entrants. One issue for government is what further steps they could initiate to persuade more people to remain in the labour force beyond the currently median retiring age of around 55 years. Employers will need to consider the degree to which they are prepared to reverse present negative attitudes towards employment of older staff, and workers need to resolve whether they need or desire to keep working and under what conditions. Boundaries constructed by government policy and employer actions, and their resolution by older individuals, form the content of this paper. The paper concludes that employers now face the management of up to four generational groups and resolving their intergenerational differences will present as a major future challenge. Revisiting practices for managing older workers will be essential and the paper offers suggestions for employers towards more effective utilisation of their older staff and more effective integration of workers of all age groups.

The Australian publishing industry continued to expand during the period under review and the last six months of 1979 witnessed a record number of books published in Australia. According to the Australian Bookseller and Publisher, 1,726 titles with a total retail price of A$16,861.44 were published compared with 1,413 titles (A$11,351.92) for the same period in 1978.

For adequate bibliographical information about Baudelaire's works one must go to collected editions by no means readily available in Great Britain. Information concerning the extensive literature about Baudelaire is still farther to seek. For the English reader the bibliography in Arthur Symons's study mentioned below has not been superseded, although important editions of Baudelaire's works have been issued and much written about him since 1920.