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Article
Publication date: 10 October 2008

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Journal of Services Marketing, vol. 22 no. 7
Type: Research Article
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ISSN: 0887-6045

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Article
Publication date: 18 September 2007

395

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Journal of Services Marketing, vol. 21 no. 6
Type: Research Article
DOI:
ISSN: 0887-6045

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