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Refugees’ inclusion at work is critical for the individual, for employers and for the receiving societies. Yet, refugees are often disadvantaged in working life or are being excluded from the labor market altogether. The purpose of this paper is to examine barriers and facilitators to refugees’ inclusion at work at the individual, organizational and country level, and pay particular attention to how the three levels relate to each other in shaping inclusion and exclusion of refugees at work.

The authors conducted 18 interviews with employed refugees, employers and experts from governmental and non-governmental institutions in the Netherlands.

Based on the theoretical structure, 13 themes emerged from the interview material – 5 themes at the individual level, 4 at the organizational level and 4 at the country level. The authors also found indicators for an interplay of barriers and facilitators across levels.

This is a small study conducted in the Netherlands, providing several starting points for future research.

The authors provide recommendations for refugees, employers and policy makers aimed at addressing barriers and leveraging facilitators of refugees’ inclusion at work.

The organizational level, which diversity research has shown to affect minority group members’ inclusion at work, is rarely taken into account in refugee research. Based on the cross-level analysis, the authors identify patterns of interplay between the three levels and provide a relational framework of refugees’ inclusion at work.

The purpose of this paper is to further restore diversity and equality to its national contexts by presenting new and so far less visible perspectives from under-researched countries.

This special issue consists of five articles representing four countries and one country-cluster: Bangladesh, Bosnia and Herzegovina, Ethiopia, Korea and the English-speaking Caribbean. Three of the contributions are focused on gender diversity, while the remaining two are more general descriptions of diversity challenges and policies in the respective countries (namely, Bosnia and Herzegovina, and the English-speaking Caribbean).

In addition to providing an overview of this issue’s articles, this paper highlights developments and current themes in country-specific equality and diversity scholarship. In particular, drawing on the special issue’s five papers, and building on the main threads that weave the special issue together, the authors show both the relevance of (some) western theories while also pointing to the need for reformulation of others.

The authors conclude with a call to further explore under-researched contexts and especially to develop locally relevant, culture-sensitive theoretical frameworks.

How do smaller and less developed countries experience equality and diversity concepts? How are their approaches different from those experienced in already researched countries, or, on the contrary, what commonalities can be found found among them? How do theoretical frameworks originated in the West apply (or not) in these less studied countries? Are new, locally grounded frameworks needed to better capture the developments at play? Such are questions addressed by the contributions to this special issue.

Addresses the issue of Gender Equality – UN Sustainable Development Goal No.5. Discusses the topic of diversity, equity and inclusion. Presents the challenges faced by women of color in workplace and shows the capabilities needed to overcome these challenges.

Analyze the capabilities that women of color need to become successful leaders. Explore the importance of Diversity, Equity and Inclusion (DEI) in organizations and the role played by leaders in promoting DEI. Understand what inclusive leadership is. Examine the strategic leadership skills that leaders need to possess.

In March 2021, one of the largest drugstore chains in the USA, Walgreens Boots Alliance, a US$140bn company, announced that Rosalind Brewer (Brewer) (she) would be its new CEO. With the announcement, Brewer became the third black woman in history to lead a Fortune 500 company. After graduating in organic chemistry, Brewer joined Kimberly Clark and went on to lead the Nonwovens business. She then joined Walmart as Vice President. Brewer then moved to Starbucks as Head of Operations. Being an inclusive leader, Brewer brought in several changes to smoothen the operations and make the organizations employee-friendly. At the same time, as a black woman in a leadership position, she faced several challenges, which she overcame. As an advocate of DEI, Brewer strove to take diversity beyond just numbers. After becoming the CEO Boots Walgreens, Brewer was looking at taking medicines to masses and making healthcare affordable and available.

MBA/MS/Executive Education.

Teaching Notes are available for educators only.

CCS 6: Human Resources.