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Since their creation through the Industrial Training Act 1964 to hear appeals against levies, the jurisdiction of industrial tribunals has grown considerably. One aspect of this jurisdiction, unfair dismissal, is examined here. Basic principles related to the law of unfair dismissal are examined. The practice and procedure of an industrial tribunal solely in connection with unfair dismissal cases are examined in greater detail. A case study is used to illustrate the important aspects of procedure. Appendices give relevant forms and extracts from the appropriate Code of Practice.

IBM now has a strong share of the microcomputer market and many programs are available for the IBM PC, PC XT and compatible microcomputers. Of all the programs (both general and library applications combined) indexed in the MSR, volume II (Nolan 1983) there were 280 configured for the Apple microcomputers followed by 194 that can be run on IBM equipment or operating systems.

The “thermodynamic model” constitutes a unified theoretical framework for the coupled simulation of carrier and energy flow in semiconductor devices under general ambient conditions such as, e.g., the presence of a quasi‐static magnetic field or the interaction with an electromagnetic radiation field (light). The current relations governing particle and heat transport are derived from the principles of irreversible phenomenological thermodynamics; the driving forces include drift, diffusion, thermal diffusion, and deflection by the Lorentz force. All transport coefficients may be interpreted in terms of well‐known thermodynamic effects and, hence, can be obtained from theoretical calculations as well as directly from experimental data. The thermodynamic model allows the consistent treatment of a wide variety of physical phenomena which are relevant for both the operation of electronic devices (e.g., lattice heating, hot carrier and low temperature effects) and the function of microsensors and actuators (e.g., thermoelectricity, galvanomagnetism and thermomagnetism).

A stern warning about massive air and sea pollution by on‐going use of metal based abrasive slags in power blasting has just been issued by a Dutch Government environment minister.

It will be recalled that the last monograph treated the significance of the collective agreement in society. If solely a function in society, (though having a legal basis), were to be attributed to the collective agreement, this would mean that no rights or obligations whatsoever would be created between the parties to it. This is not so in practice. It is of course a fact that no legally enforceable rights and obligations normally accrue, and as already indicated, those are moral ones and are only enforceable in honour, i.e. a gentleman's agreement. Nevertheless, this does not necessarily mean that the collective agreement has no juridical significance. Even agreements which are binding in honour only, as for example the kind of agreement found in Balfour v. Balfour, have a known juridical nature. Furthermore, though the collective agreement is only binding in honour, its incorporation into the individual contract of employment makes its terms legally enforceable even though recourse to the courts is seldom had. As a source of rights and obligations of considerable importance the collective agreement must therefore have some juridical significance and cannot remain entirely in the realms of society.

The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories:

Discrete choice modeling has been discussed by both academics and practitioners as a means of analytical support for B2C relationship marketing. This paper aims to discuss applying this analytical framework in B2B marketing, with an example of cross‐selling high‐tech services to a large business customer. This example is also used to show how an algorithm of genetic binary choice (GBC) modeling, developed by the author, performs in comparison with major techniques used nowadays, and to analyze the financial impact of these different approaches on profitability of B2B relationship marketing operations.

Predictive models based on the regression analysis, the classification tree and the GBC algorithm are built and analyzed in the context of their performance in optimizing cross‐selling campaigns. An example of business case analysis is used to estimate the financial implications of the different approaches.

B2B relationship marketing, although differing from B2C in many aspects, can also benefit from analytical support with discrete choice modeling. The financial impact of such support is significant, and can be further increased by improving the predictive accuracy of the models. In this context the GBC modeling algorithm proves to be an interesting alternative to the algorithms used nowadays.

The generalizability of the findings, concerning performance characteristics of the algorithms, is limited: which method is best depends, for example, on data distributions and the particular relationships being modeled.

The paper shows how B2B marketing managers can increase the profitability of relationship marketing using discrete choice modeling, and how implementing new algorithms like the GBC model presented here can allow for further improvement.

The paper bridges the gap between research on binary choice modeling and the practice of B2B relationship marketing. It presents a new possibility of analytical support for B2B marketing operations together with financial implications. It also includes a demonstration of an algorithm newly developed by the author.

The management of library “pick‐up books” – a phrase that refers to books pulled off the shelves by readers, discarded in the library after use, and picked up by library assistants for reshelving – is an issue for many collection managers. This research attempts to use geographic information system (GIS) software as a tool to monitor the use of such books so that their distributions by book shelf‐ranges can be displayed visually. With GIS, library floor layouts are drawn as maps. This research produces some explanations of the habits of library patrons browsing shelved materials, and makes suggestions to librarians on the expansion of library collections and the rearrangement potential for library space.

Sets out to question whether massive restructuring of the Telecoms sector in Europe will happen and what, if any, effect this would have, based on the takeover battle for Telecom Italia, involving both domestic and foreign bidders. Concludes by analysing winners and losers in the takeover’s aftermath with mainland Europe’s possible consequences.

The aim of this paper is to investigate the perceptions of Malaysian employees of ABC MSC (a Japanese company in Malaysia) in order to recommend changes in management practices.

Fieldwork was conducted using participant observation and interviews. Participant observation was conducted to investigate the flow of information, the implementation of decisions made by the top Japanese managers, problem resolution, and the reaction of the local staff to management practices. The interviews highlighted communication problems which have existed between the Japanese CEO and the local telecommunications companies since the company started operations in 1997.

Even thought the company is backed by a financially strong parent company in Japan and has a lot of growth potential, this potential remains partially untapped due to management strategies of the company headquarters.

Japan remains an important Foreign Direct Investment country in Malaysia. The perceptions of employees of Japanese companies in Malaysia are worth investigating since changes of management strategies in the home country affect the direction and operations of the overseas subsidiaries. Further research should be carried out in other Japanese companies in Malaysia.

Suggestions to improve the management strategies are discussed.

It is believed that no other Japanese company in Malaysia has been investigated in this way before. This paper's findings should be useful to many expatriate managers in Malaysia.