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The purpose of this paper is to explain how the users' information need could be compared with a learning, knowledge and research need where the purpose of information seeking is to find relevant information in relation to the fulfilment of a specific goal and information need in order to become information literate.

By theoretical considerations and studies of research literature an analysis and comparison of Kuhlthaus's ISP‐model and Dewey's problem solving model are presented. According to epistemological pragmatism information seeking is primarily a process of finding relevant and useful information in relation to the fulfilment of a specific research need. This can be accomplished by a combination between rationalistic thinking and action. Therefore the paper stats that pragmatism is a fruitful epistemological view for library and information science research and practice

This paper presents, compares, and discusses Kuhlthau's ISP‐model and Dewey's problem solving model. First, it is clear that both Kuhlthau and Dewey are focusing on the close relationship between thinking and action where both information seeking and problem solving is considered a learning process. Second, both Kuhlthau and Dewey find that information seeking is easier when the problem is more focused or the hypothesis more verified. However, when Kuhlthau rather extensively pays attention to the feelings of uncertainty during the ISP, Dewey finds only that problem solving initiates uncertainty and perplexity.

This paper may provide guidelines for academic libraries interested in developing their information literacy program.

This paper points out that further epistemological, theoretical and empirical investigations of the relationship between Kuhlthau's ISP‐model and Dewey's problem solving model are necessary. In particular, further investigations of specific user groups of Research Libraries and their information seeking and problem solving are important in order to optimize Research Libraries' educational programmes.

The purpose of this paper is to elaborate the conceptual picture of the relationships between the affective and cognitive factors in information seeking and use.

Conceptual analysis focusing on the ways in which the affective and cognitive factors and their interplay are approached in the Information Search Process model developed by Carol Kuhlthau, and the Social-Biological Information Technology model elaborated by Diane Nahl.

Kuhlthau’s model approaches the cognitive factors (thoughts) and affective factors (feelings) and affective-cognitive factors (mood) as integral constituents of the six-stage information search process. Thoughts determine the valence of feelings (positive or negative), while mood opens or closes the range of possibilities in a search. Nahl’s taxonomic model defines the affective and cognitive factors as components of a biologically determined process serving the ends of adaptation to information ecology. The interplay of the above factors is conceptualized by focusing on their mutual roles in the cognitive and affective appraisal of information.

The findings are based on the comparison of two models only.

So far, information scientists have largely ignored the study of the interplay between affective and cognitive factors in information seeking and use. The findings indicate that the examination of these factors together rather than separately holds a good potential to elaborate the holistic picture of information seeking and use.

The purpose of this contribution is to encourage library and information (LIS) professionals to draw on the initiatives by Carol Kuhlthau to align information seeking with learning theories and new roles for intermediaries. Considering the vast array of developments in information communication technology (ICT), and the challenges and pressures for continuing professional development (CPD) and reflection, it seems timely to encourage experimentation with the ideas of Kuhlthau on Zones of Intervention and Lev Vygotsky on Zones of Proximal Development (ZPD), as means to become au fait with these theories, ideas and related research, and to apply these theories and ideas on a practical level to offer opportunities for the continuing professional development of LIS professionals with specific reference to ICT, and to eventually also impact on the training of users.

This contribution will be written against the background of research from information literacy, information behaviour (including information seeking), the learning theory of Vygotsky on Zones of Proximal Development, and continuing professional development.

Although the information seeking process (ISP) model of Kuhlthau is widely cited, the idea of Zones of Intervention which she developed from the work of Vygotsky does unfortunately not feature strongly in the LIS literature. Considering the literature on Zones of Proximal Development, it can, however, hold much potential for LIS professionals to align support with information seeking with professional (optimal) development – especially if using the focus (Zones of Intervention and Zones of Proximal Development) as a means to become au fait, and if initially taking a more practical and relaxed approach as point of departure.

Relatively few publications on Zones of Intervention and Zones of Proximal Development appear in the LIS literature. None of these are to the author's knowledge, aligned to the continuing professional development of LIS professionals on a practical level or with regard to fully exploiting ICT developments.

The aim of this article is threefold: (1) to give a summary of empirical results reported earlier on relations between students‘ problem stages in the course of writing their research proposals for a master’s thesis and the information sought, choice of search terms and tactics and relevance assessments of the information found for that task; (2) to show how the findings of the study refine Kuhlthau‘s model of the information search process in the field of information retrieval (IR); and (3) to construe a tentative theory of a task‐based IR process based on the supported hypotheses. The results of the empirical studies show that there is a close connection between the students’ problem stages (mental model) in the task performance and the information sought, the search tactics used and the assessment of the relevance and utility of the information found. The corroborated hypotheses expand the ideas in Kuhlthau‘s model in the domain of IR. A theory of task‐based information searching based on the empirical findings of the study is presented.

Carol Kuhlthau’s research on the information search process with students has had a big influence on librarians at the Arizona State University West Library. Her model of how students actually do research has been a revelation to some; it has verified for others what they “knew” but had not fully grasped. Her model has been fully integrated into a one‐hour credit course that supports a new writing certificate program and is being used experimentally in the library’s reference services. In this article, Isbell and Kammerlocher summarize Kuhlthau’s research and the information search process, present background on the one‐credit class, and describe how they are using the ISP model in the class and as a training tool for reference services. They conclude with plans for evaluation of their efforts and student outcomes assessment and future plans for working with the ISP model.

This paper presents an outline of models of information seeking and other aspects of information behaviour, showing the relationship between communication and information behaviour in general with information seeking and information searching in information retrieval systems. It is suggested that these models address issues at various levels of information behaviour and that they can be related by envisaging a ‘nesting’ of models. It is also suggested that, within both information seeking research and information searching research, alternative models address similar issues in related ways and that the models are complementary rather than conflicting. Finally, an alternative, problem‐solving model is presented, which, it is suggested, provides a basis for relating the models in appropriate research strategies.

Primary teachers play a vital role in fostering pupils' successful futures. Therefore, gaining knowledge of primary teacher students' learning processes, including the achievement of information-seeking skills, is crucial. The aim of this paper is to understand better the interplay between cognitive appraisals and emotions in the constructivist process of learning and achieving information-seeking skills.

In-depth semi-structured interviews were conducted with six Swedish primary teacher students. The analysis of qualitative data was deductive and theory-driven, guided by Kuhlthau's information search process model, Scherer's semantic space of emotions and Pekrun's control-value theory of achievement emotions.

Anger/frustration, enjoyment and boredom were identified as activity emotions and anxiety, hopelessness and hope as prospective outcome emotions. The retrospective outcome emotions found were pride, joy, gratitude, surprise and relief. The appraisals eliciting the achievement emotions were the control appraisals uncertainty/certainty (activity and prospective outcome) and oneself/other (retrospective), and value appraisals negative/positive intrinsic motivation (activity) and failure/success (prospective and retrospective). The interplay between appraisals and emotions was complex and dynamic. The processes were individually unique, non-linear and iterative, and the appraisals did not always elicit emotions.

The study has theoretical and methodological implications for information behaviour research in its application of appraisal theories and the Geneva affect label coder. In addition, it has practical implications for academic librarians teaching information-seeking skills.

The purpose of this paper is to elaborate the picture of the nature of integrated models for information behaviour from the perspective of conceptual growth in this field of study.

Conceptual analysis focusing on the ways in which the researchers have developed integrated models. The study concentrates on seven key models proposed by Bates, Choo and associates, Godbold, Robson and Robinson, and Wilson.

Researchers have employed four main approaches to develop integrated models. First, such frameworks are based on the juxtaposition of individual models. Second, integrated models are built by cross-tabulating the components of diverse models. Third, such models are constructed by relating similar components of individual models. Finally, integrated models are built by incorporating components taken from diverse frameworks. The integrated models have contributed to conceptual growth in three major ways: first, by integrating formerly separate parts of knowledge; second, by generalizing and explaining lower abstraction-level knowledge through higher level constructs; and third, by expanding knowledge by identifying new characteristics of the object of study.

The findings are based on the comparison of seven models only. The integrated frameworks of information retrieval were excluded from the study.

The study pioneers by providing an in-depth analysis the nature of integrated models for information behaviour. The findings contribute to the identification of the key factors of information behaviour.

The objective of this study is to analyse how changes in relevance criteria are related to changes in problem stages during the task performance process. Relevance is understood as a task‐ and process‐oriented user construct. The assessment of relevance is based on both retrieved bibliographical information and the documents acquired and read on the basis of this information. The participants of the study were eleven students who attended a course for one term for preparing a research proposal for the master’s thesis. The students were asked to make an IR search at the beginning, middle and end of the course. Data for describing their understanding of the work task, search goals and tactics as well as relevance assessments were collected during the search sessions. Pre‐ and post‐search interviews were conducted during each session. The students were asked to think aloud during the search session. The transaction logs were captured and the thinking aloud was recorded. Research and search diaries were also collected. The findings support to a certain extent the overall hypotheses that a person’s problem stage during task performance is related to his or her use of relevance criteria in assessing retrieved references and documents. There is a connection between an individual’s changing understanding of his or her task and how the relevance of references and full texts is judged. The more structured the task in the process, the more able the person is to distinguish between relevant and other sources. The relevance criteria of documents changed more than the criteria of references during the process. Moreover, it seems that understanding of topicality varies depending on the phase of the process.

This paper aims to give a critical review of the empirical information seeking and retrieval (IS&R) literature focusing on learning related information behavior. It also aims to propose the task‐based approach to link research on learning and information behavior in learning tasks and to organize and interpret the literature.

This paper takes the form of a critical literature review.

Researchers have identified patterns of information behavior and variations in the conceptions of seeking and using information for learning tasks. The results are fragmented and a framework should be developed to guide further research. Learners' information behavior in learning tasks may be attributable to various explanatory factors, which have not been taken into account in any single study. The concept of focus formulation appears to link information seeking and learning. The role of the writing process in learners' information behavior and the characteristics of the resulting documents have received least attention in the research field.

The review emphasizes task‐based IS&R literature. Learning research may shed more light on specific questions.

The paper may help teachers in designing learning tasks.

The paper provides a synthesis of recent studies on information behavior in learning tasks and identifies new paths for further research.