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The purpose of this paper is to consider the following problem; if the manager of the parallel network systems wants to add new sub-decision making units (sub-DMUs) to each parallel network system, he/she wants to know how much new fuzzy inputs allocate to new sub-DMUs and how much outputs these new sub-DMUs produce such that the efficiency of each parallel network system improve or preserve.

Resource allocation and target setting is a famous topic in management science, therefore many managers attention to this field. Data envelopment analysis is one approach to apply the resource. Resource allocation and target setting is a famous topic in management science, therefore many managers attention to this field. Data envelopment analysis is one approach to apply the resource allocation and target setting. In real application the structure of many DMUs are network and the data of them are imprecise. In this work first the authors calculate the fuzzy efficiency of parallel systems by common set of weights method, after that the authors propose an approach to find how much fuzzy inputs allocate to new sub-DMUs, and how much new fuzzy outputs produce, where the efficiency of each parallel network system improve or preserve.

It is found the value of inputs and outputs of new sub-DMUs, where the efficiency of each system not worse than before.

The method can be used in many organizations such as banks, chain stores, car factory, etc.

For the first time the authors allocate new sub-DMUs to each system, and the data of paper are fuzzy numbers.

The purpose of this paper is to consider the method engineering perspective for service-oriented system engineering (SOSE). A number of SOSE methods have been proposed in both academia and industry. Given this, many intuitive, common questions arise. To answer these questions, many comparison frameworks have been developed. Each of which has considered certain methodological perspectives. However, less attention has been given to the method engineering (ME) perspective. The authors argue that this perspective would answer the question “what ME to apply in order to produce SOSE methods that themselves produce quality services at different levels of abstraction and SBAs”. This research question is further decomposed into other questions; the main one is “whether the existing ME do apply to service orientation”. Answering such a question would lead to either developing SOSE methods by using the existing ME or developing a new ME or framework for the specifics of SOSE.

This work first provides a literature review on ME approaches and techniques; then, it compares a sample of existing SOSE methods with respect to their ME within a comparison framework that comprises a set of relevant properties of a solution that would be provided by an SOSE method, namely, service-oriented architecture (SOA) adoption, quality of services and ME; and finally, it discusses the applicability of the existing ME to SOSE.

Strengths and weaknesses of the existing methods with respect to the aforementioned criteria, in addition to SOSE methodology open issues, were identified. The comparison has shown that while the existing SOSE methods have proved their success in a specific task, they still present some weaknesses. Therefore, it is better to benefit from the advantages of the existing ME techniques, notable method fragments, even if they need some alteration.

While this work has many open issues related to SOSE methods with respect to ME, it could be further developed in many directions by exploring the open issues. For instance, the generation of a new ME technique and application of this new ME technique to the existing SOSE methods to see to what extent the existing methods may be situational.

This work has practical implications, as it provides a better understanding of different views of SOSE methods, and assists the method engineers in deciding which ME technique is most suitable to their situation.

The produced artifact provides a research roadmap toward SOSE ME.

None of the existing comparison frameworks for SOSE methods has considered the criteria such as SOA adoption and ME techniques. Indeed, ME techniques and approaches would allow better reuse of the existing proven fragments of methods.

The purpose of this study is to address United Nations’ sustainable development goals (SDGs) 8 and 9 from a service perspective. SDG 8 is a call to improve the dignity of service work by enhancing wages, working conditions and development opportunities while SDG 9 calls upon nations to construct resilient infrastructures, promote inclusivity and sustainability and foster innovation.

This study uses a bibliometric review to extract important themes from a variety of scholarly journals.

Researchers tend to investigate policy-level topics, such as national and international standards related to working conditions, while ignoring the experiences or well-being of workers occupying marginalized and low-opportunity roles in service organizations. Service researchers, educators and practitioners must collaborate to improve the state of service industries by conducting participatory action research, promoting grassroots organizing/advocacy, implementing digitized customer service and addressing workforce soft skills deficiencies.

The authors consider how service work can be transformed into respectable employment and present four specific ways nations can enhance their service industries.

Economic planners can view SDGs 8 and 9 as a framework for understanding and promoting the well-being of service employees and accelerating the productivity and innovation levels of the service sector.

The United Nations’ SDGs are examined from a services perspective, which increases their significance in service-dominated economies.