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Fabricated data jeopardize the reliability of large-scale population surveys and reduce the comparability of such efforts by destroying the linkage between data and measurement constructs. Such data result in the loss of comparability across participating countries and, in the case of cyclical surveys, between past and present surveys. This paper aims to describe how data fabrication can be understood in the context of the complex processes involved in the collection, handling, submission and analysis of large-scale assessment data. The actors involved in those processes, and their possible motivations for data fabrication, are also elaborated.

Computer-based assessments produce new types of information that enable us to detect the possibility of data fabrication, and therefore the need for further investigation and analysis. The paper presents three examples that illustrate how data fabrication was identified and documented in the Programme for the International Assessment of Adult Competencies (PIAAC) and the Programme for International Student Assessment (PISA) and discusses the resulting remediation efforts.

For two countries that participated in the first round of PIAAC, the data showed a subset of interviewers who handled many more cases than others. In Case 1, the average proficiency for respondents in those interviewers’ caseloads was much higher than expected and included many duplicate response patterns. In Case 2, anomalous response patterns were identified. Case 3 presents findings based on data analyses for one PISA country, where results for human-coded responses were shown to be highly inflated compared to past results.

This paper shows how new sources of data, such as timing information collected in computer-based assessments, can be combined with other traditional sources to detect fabrication.

At a time when almost every business practice is undergoing a thorough reengineering process, many companies are discovering the value of going back to basics in one crucial area: design. Management, preoccupied during much of the 1980s with a set of concerns that were far removed from creating value for customers, is rediscovering the power of that fundamental building block of all commercial success: the interaction between a customer and a product, tangible or intangible. The quality of that interaction is overwhelmingly driven by two things: product and process design.