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We are all experiencing information overload. In the same way that the printing press has revolutionised the publishing industry, the Internet is revolutionising the amount of information available today. The ease with which electronic information can be stored, distributed and manipulated is threatening to enhance rather than to alleviate the information overload. We need to develop methodologies that will enable us to access relevant information at the time when it is required. The WaX system has been designed as a knowledge management tool for general practitioners to enable them to access the information they require within 15 to 30 seconds. It has been piloted in several regions in the UK with very positive results.