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Introduction Government is now clearly one of the most important external variables that affects the market development of both consumer and industrial products. Intervention has frequently occurred through control on prices, advertising, sales promotion and product quality, through a variety of agencies involved with anti‐trust and consumer protection. Government legislation however may also affect change and generate new product markets more directly. This article is concerned with the possible adaptation of the marketing concept and strategies to take account of these important influences in one specific area—that of environmental control—this is important per se but may also provide useful guidelines for marketing strategists in other fields.

In many countries the existence of a comprehensive approach to environmental control through the auspices of a unified control agency is accepted. In the United States, for instance, the creation of the Environmental Protection Agency (EPA) has received substantial support. Allen Kneese remarked that “while anyone who has observed the Washington scene for any period of time has just cause to be skeptical of the efficiency of reorganisation, one can still recognise the convincing rationale of this one”. In the United Kingdom a rather ageing and as yet unacted‐upon report of the Royal Commission on Environmental Pollution also proposed a “unified pollution inspectorate”, although some may consider that to be something of a misnomer for what may appear in reality to be an expanded Alkali Inspectorate. In a somewhat myopic way the Royal Commission saw HMPI (as it chose to call its unified pollution inspectorate) as an organisational change designed to bring State expertise on process technology to the aid of private and public firms who had potential and actual environmental problems. There is an almost implied value judgement that concentration of action “within the factory fence” must in some way be the optimal manner in which to deal with pollution. In contrast the approach of the EPA has appeared genuinely to encompass the aims of a truly unified control ideal, paying considerable attention to benefit evaluation, integrated environmental quality studies, control technology, control costs and their incidence.

For many small firms, buying technology through licensing has long been regarded as a major route to successful new product development. However, little research aimed at comparing the attitudes of small firms towards buying technology through licensing has been conducted. Using both univariate and multivariate analysis, this article reports an empirical study comparing the characteristics and perceptions of 81 Australian licensee and 107 nonlicensee small firms towards buying technology from international nonaffliated firms. Surprisingly, small nonlicensee firms are found to scan international technology developments more than their licensee counterparts. In addition, whereas nonlicensee firms have higher perceptions of the costs of technology licensing than licensees, paradoxically they also appear to have higher perceived benefits than licensees. Based of this inconsistency between attitude and behavior four types of firms are proposed — active/satisfied licensees, passive/dissatisfied licensees, potential licensees and nonlicensee firms. Theoretical and managerial implications of the results are discussed.

Discusses extensions to traditional theories of economic demand, emphasizing in particular the derived nature of demand for many consumers, as well as capital goods, and the influence of time on consumption. Ains to provide valuable predictions about consumer behaviour in order to and understanding and decision making in certain spheres of marketing.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

The purpose of this paper is to provide a viewpoint about the role of cost transparency in consumer markets and whether or not consumers should request cost transparency from sellers, in light of the article by Antonis et al. (2015).

Research in the area of cost transparency, pricing and related theoretical domains is analysed to understand the potential role for buyers and sellers in consumer markets.

Although there are an increasing number of examples of greater operational transparency in supply chains, cost transparency in consumer markets is not widespread. Increased cost transparency represents an important product attribute for consumers, enhancing fairness perceptions and affective evaluations. For sellers, it is a potentially powerful complement to price moves and, through enhancing trust among consumers, can positively influence brand value(s).

Operational and cost transparency holds much promise as an emerging area in marketing but research into cost transparency in consumer markets is in its early stages and the limited number of field examples reduces the scope for empirical work. However, using carefully controlled lab experiments, much can be done to understand the generalisability and boundary conditions to its effect.

This paper takes a balanced view about value to consumers and the implementation of cost transparency in consumer markets, highlighting key mechanisms through which greater transparency may influence consumer product evaluations and concluding with some caveats in relation to its practice.

Decisions regarding the amount and form of training are central to human resources management. Yet it is generally recognised that the acquisition of skills may also arise from on‐the‐job experience. There will be many cases where learning by experience will be the most important method of skill acquisition. Yet learning from experience may be thought to require little planning, since it cannot be avoided. As such, little attention is generally given either to costing learning from experience or evaluating its implications. This article adopts an economics perspective to examine the costs of learning from experience for the firm. An implicit assumption of the analysis is the “economic” or “rational” manager and employee evaluating benefits and costs in order to maximise the difference. This may at first appear to the personnel manager less than realistic — but this is to misunderstand the nature of economic analysis. The analysis is based on building models containing (economic) assumptions of behaviour, and thus the effectiveness of market forces. It recognises that problems are highly complex and builds in simplifying assumptions with the intention that they are interpreted in this light.

This paper investigates how different and sometimes conflicting approaches to performance evaluations are hybridized in the day-to-day activities of a disciplined hybrid organization–i.e. a public child protection agency at the intersection between the market and the public sector.

The paper is based on a one-year ethnography of how employees achieve to qualify their work as “good work” in situations with several and sometimes conflicting ideals of what “good work” is. Fieldwork material was collected by following casework activities across organizational boundaries. By combining accounting literature on hybridization with literature on practices of valuation, the paper develops a novel theoretical framework which allows for analyses of the various practices of valuation, when and where they clash and how they persist over time in everyday work.

Throughout the study, four distinct registers of valuation were identified: feeling, theorizing, formalizing and costing. To denote the meticulous efforts of pursuing good work in all four registers of valuation, the authors propose the notion of sequencing. Sequencing is an ongoing process of moving conflicting registers away from each other and bringing them back together again. Correspondingly, at the operational level of a hybrid organization, temporary compartmentalization is a means of avoiding clashes, and in doing so, making it possible for different and sometimes conflicting ways of achieving good results to continuously hybridize and persist together.

The single-case approach allows for analytical depth, but limits the findings to theoretical, rather than empirical, generalizability. The framework the authors propose, however, is well-suited for mobilization and potential elaboration in further empirical contexts.

The paper provides a novel theoretical framework as well as rich empirical material from the highly political field of child protection work, which has seldomly been studied within accounting research.

For the past several decades, the field of global leadership has made noteworthy theoretical and empirical progress. The role of a global follower, however, has not been addressed to date. This chapter focuses on global followers and global followership as vital elements of a global leadership process supporting a traditional followership view that “leadership can only occur if there is followership” (Uhl-Bien, Riggio, Lowe, & Carsten, 2014, p. 83). Two assumptions ground the arguments: global leaders and global followers are engaged in a partnering process of global leadership, and followers and global followers have distinctive characteristics influenced by their specific environments. To explore those assumptions, we start by introducing the followership theory and relevant followership characteristics. Subsequently, we address the role of context in global leader–follower dynamics, extrapolate global followership characteristics from relevant multidisciplinary literature, and offer an example of a global leader–follower partnership. Next, we examine mentions of global followers and global followership in academic and nonacademic literature, and define a global followership construct. The conceptual framework, global followership model, research agenda, and practical implications conclude the manuscript.