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Publication date: 13 March 2017

Dr Cheryl Leo and Jillian C. Sweeney

428

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Journal of Service Theory and Practice, vol. 27 no. 2
Type: Research Article
DOI:
ISSN: 2055-6225

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Publication date: 14 September 2015

Laszlo Sajtos

346

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Journal of Service Theory and Practice, vol. 25 no. 5
Type: Research Article
DOI:
ISSN: 2055-6225

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Publication date: 11 September 2017

David Fortin and Ning (Chris) Chen

1471

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Journal of Consumer Marketing, vol. 34 no. 6
Type: Research Article
DOI:
ISSN: 0736-3761

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