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Amid concerns regarding prisoner well-being, growing evidence indicates that prison animal programmes (PAPs), most commonly involving dogs, have significant therapeutic potential. Published research on this topic from the UK remains sparse, and more is needed to determine the type of programmes which work best and for whom. This study aims to explore the perceived benefits of a short-term PAP on the well-being of a sample of individuals assessed as at risk of self-harm.

Participants with complex mental health needs in a category B prison took part in a four-week programme where two dogs were brought in for interactions once a week. Semi-structured interviews were conducted with eight participants at the end of the programme.

Three themes were identified through thematic analysis: “A Safe Space for Emotional Experience”, “An Opportunity to Connect” and “Being Human”. The narratives offered a range of perceived benefits which illustrated the potential of dog based PAPs for enhancing well-being and consistency with desistance goals.

The findings illustrate that even short-term interactions with dogs can be impactful and provide evidence for other practitioners about how this approach may be used with individuals with complex mental health needs.

The study highlights the therapeutic potential of the presence of animals in prisons. The research contributes to the limited literature about PAPS in the UK.

Much evidence suggests that animals can serve as therapeutic tools for those working with vulnerable individuals. This exploratory study analysed the accounts of staff and offenders involved in a UK prison-based animal programme. The purpose of this paper was to explore the perceived impact of such a programme with male offenders.

Semi-structured interviews were conducted with three service users and five staff members. Participants were drawn from a special unit in a category B prison which housed an animal centre.

A thematic analysis identified four salient themes: a sense of responsibility, building trust, enhanced communication, and impact on mood and behaviour. Findings revealed that offenders seemed to gain particular benefit from interacting with the two Labrador dogs which were present on the wing.

The study highlights the therapeutic potential of the presence of animals in prisons. Their implications of this for forensic practice are discussed.

This paper offers an important contribution to the sparse literature about prison-based animal programmes in the UK.

At the commencement of this decade, leaving behind the “striking seventies”, we christened it the “anxious eighties”, for there was a profound disquiet and uncertainty among most of the population, a fear that things were going to get worse, but they could have hardly expected the catastrophic events of the year 1981. The criteria of quality of life are its richness, grace, elegance; by the promise it contains; inspiration and purpose, hope, determination (to survive, to make certain that the evildoer is not permitted to succeed), love of one's country — pro patria, of other days.

To underestimate service quality is like saying goodbye to some of your hard‐earned profits. Even after revamping and upgrading products, many organizations continue to experience decline because they forget that people want to feel good. The feel‐good factor is espoused by politicians throughout the world to nurture votes. The fact that people want to feel good is often overlooked and ignores Maslow’s hierarchy of needs. How many times have you bought a product only to find there is a fault and the product needs replacing? This is normally something which is very irritating, but not ulcer‐inducing enough to get worked up about until, that is, the customer service department treats you as though it is your fault.

CONSCIOUS OF the problem and convinced of the case for public library involvement the Public Library Research Group decided in May of last year to set up a working party on adult illiteracy. They were encouraged in this by a growing concern about the implications for public librarians of the plans of various national bodies and the evidence of the profession's response to a number of short courses.

The purpose of this paper is to explore the labour market experiences of highly skilled migrants from developed countries who are not linguistic or visible minorities in the host country.

The results of the paper derive from interviews with 64 highly skilled British migrants in Vancouver. Participants were asked open‐end and closed‐ended questions and the data from the interviews were coded and analysed manually.

British migrants were divided with their labour market outcomes. Some cited positive experiences such as better responsibility, treatment and salary, while others cited negative experiences such as having to re‐accredit, unduly proving themselves to their employers and not having their international experience recognised.

The results are particular to a single case study, hence they cannot be generalised or taken to represent the experiences of all British skilled migrants in Vancouver.

Governments and organisations should ensure that they fulfil any promises they make to highly skilled migrants before the migration process and manage their expectations. Otherwise they face problems with brain waste and migrant retention in the short term and attracting foreign talent in the long term. They should also consider taking a more flexible approach to recognising foreign qualifications, skills and international experience.

The paper adds to our understanding of migrant groups from countries who share similar social and cultural characteristics to the host population. The paper shows that labour market integration challenges are not exclusive to low skilled visible minority migrants, but also to highly skilled migrants who speak the same first language and have the same skin colour as the majority of the host population.

Care coordination for patients with chronic conditions is one aim of an integrated health care delivery system. The purpose of this paper is to compare findings from two separate New Zealand studies and discusses the implications of the results.

The paper describes and discusses the use of Patient Assessment of Chronic Illness Care Measure in two different geographic areas of New Zealand and at different times.

The studies suggest that, despite the time that has elapsed since government investment in care coordination for long-term conditions, there has been little change in the nature of service delivery from the patient perspective.

The paper highlights the shortcomings of simply providing additional funding for care coordination, without built in accountabilities, no planned evaluation and no concerted focus on what the model of care should look like.