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This article aims to outline how the Institute for Scientific and Technical Information (INIST‐CNRS), the French leader in the document delivery market, works with a broad national and international network of some 200 libraries and STI centres. It also seeks to provide an overview of recent developments in the French academic ILL network and of French copyright legislation, as well as information on negotiations with publishers on secure electronic delivery.

The article is based on a communication at the 10th Interlending and Document Supply conference, Singapore, 29‐31 October 2007. It is descriptive and based on INIST data and experience.

Resource sharing and networking in document delivery on a national and international level have become essential to maintain good quality services.

The article focuses on INIST‐CNRS, a leader in the document delivery market.

This paper aims to review recent developments and projects of academic interlibrary loan and document supply in France – particularly the Science, Technology and Medicine sector.

The paper is based on a literature survey, conferences and interviews.

Recent laws and court decisions in France tend to strengthen the position of publishers; but a new shift to more realism and to mutual agreements can also be observed. The institutional landscape is undergoing a profound transformation towards (probably) greater coherence between research entities, resource‐sharing projects and task sharing. Academic interlibrary loan and document supply activity has decreased steadily since 1997, with an annual average downward trend of 8 per cent to 10 per cent. To survive as a document supplier, INIST has reinforced its position as a “one‐stop shop”, steadily moving from a library to a broker strategy; in 2010, INIST launched a new platform called Refdoc. Open archives have undergone significant development but are not integrated into traditional interlending and document supply services and as yet do not offer a real alternative.

The paper presents the results of a five‐year follow‐up study. It is the only synthetic overview of the specific scientific and technical information market sector in France.

The purpose of this paper is to provide insight into the evolution of document supply from traditional print copy delivery to a modern service of resource discovery and secure electronic supply.

The study is based on evidence from empirical data at INIST, as well as enquiries and case studies from other suppliers and customers.

Four topics are presented: the customers' needs, the use of new technologies in the front‐ and back‐office, resource sharing and networking on the national and international level, and the negotiation of copyright agreements with publishers.

Based on evidence, an overall synthesis is given on significant developments, providing outlines of the future of document supply.

The purpose of the paper is to describe the current situation at the Institute for Scientific and Technical Information (INIST) the French document supply centre after their difficulties with open access articles during 2013.

A narrative and analytical explanation by the director of INIST.

That INIST will no longer service the commercial sector and will provide documents to researchers in CNRS for free and priced to French higher education establishments. The growth in open access will mean that INIST is ceasing to be an industrial scale operation and will be concerned primarily with “long tail” requests.

Certainly, the only account in English of the difficulties that INIST has faced in the past three years and how they have been dealt with.

The article aims to provide an update on the situation of document supply and interlibrary loan in France in the first months of 2005. The main topic is open access to scientific information.

Describes open access, consortial purchasing, national archives, portals, electronic delivery and legal issues. Some evidence is given on the impact of electronic journals on document supply.

In the France of 2005, the legal environment and the (science, technical and medical) STM lobby continue to strengthen the position of rights‐holders (publishers) and to increase restrictions and prices of access to scientific information, fixing unrealistic copyright fees around a US$30 level.

Provides international interlending and document supply (ILDS) practitioners with intelligence on the current developments in interlending and document supply in France.

The purpose of this paper is to provide a review of the most recent literature concerning document supply and related matters.

The approach is based on the reading of over 150 journals as well as monographs, reports and web sites.

It was found that the fundamental debate on the direction of scholarly publishing continues intensely. Electronic books remain a minority market but some commentators suggest that screen readability has improved significantly. The mass digitisation of books continues apace. Open Access continues to grow but with widely differing views on its impact – the publishers fight back.

The paper represents a useful source of information for librarians and others interested in document supply and related matters.