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The purpose of this paper is to get an insight in users’ opinion on library resources/services on small screen mobile devices. Objectives were to establish which types of small screen mobile devices are used and to find out is there a tendency for using academic and educational contents on such devices. Furthermore, aim was to identify whether the users need mobile friendly library web site and services at all. Also, what library resources/services and to what extent respondents consider as the important ones for mobile friendly customization. Finally the results would serve as an orientation in building mobile friendly library web site and services. The author believed that the users were still unaware of the possibility of accessing library web sites and services through mobile devices in general; therefore, this survey also had a role of raising awareness and stimulating their interest.

The survey was focussed on small screen mobile devices with screen size up to seven inches (17.1 cm). Data collection was performed through a questionnaire containing ten questions. The questionnaire was created by LimeSurvey tool, and for mobile optimized version SurveyMonkey.com service was used too. The authors received 295 questionnaires, out of which 285 were taken into account.

The survey found that the largest number of respondents own smartphone/tablet/phablet. The results show that small screen devices are, to some extent, used for educational, academic and informational purposes (reading of e-books and e-journals, education, data checking, internet searching and searching of handy information), but non-academic purposes still predominate (texting, reading e-mails, phone calls, taking pictures). Overall 64 percent of the respondents has expressed need for small screen mobile devices customized library resources/services, but there are 30 percent of undecided respondents. Croatian Scientific Bibliography, e-journals database (EZB), online databases, contact information and lecture halls reservations, has been resources/services requested by respondents to be available in a mobile friendly mode.

The survey examines users’ opinion on a new library service before its implementation. Besides giving us a precise insight into the Rudjer Bošković Institute library users’ interest and needs for mobile friendly customization of existing library resource/service, survey gives a unique insight into the correlation of age and gender of the respondents and their answers to the question about having a small screen mobile device and opinion about the customization of library resources and services. To the author’s knowledge, this is the first users’ survey on this topic in Croatia.

conference held in Dubrovnik, May 2004, which had the dual theme of human information behaviour and competences for digital libraries.

The purpose of this paper is to examine the presence of Croatian school libraries on Facebook by analysing quality and quantity of interactions.

In the paper, literature about libraries on Facebook is reviewed and the need for new research on the topic is explained. Quantitative and content analysis of all Croatian school libraries on Facebook is presented. Quantitative analysis includes: metrics, features, number of items in features, number of libraries' and users' activities (posts, likes, comments and shares). Content analysis includes analysis of information section and posts published in two-month period.

Croatian school librarians know how to use Facebook on a basic level, but some are not educated sufficiently to administer Facebook presences – they use the wrong kind of presence, administer it without planning and sometimes publish inappropriate content. Users of Croatian school libraries rarely interact, mostly by liking library's status and they wait for their libraries to encourage the interaction.

This research can help school librarians to see what they have to do to improve or to implement their Facebook activities. The improvement should advance library service, both on Facebook and in real life.

The paper confirms that Croatian school librarians are aware of the importance of social networking sites for communication with patrons. This is the first complete study of Croatian school libraries on Facebook and intends to be a basis for a longitudinal study of school libraries' presence on social networking sites. The study could also be a starting point for similar analysis worldwide.