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This study aims to assess the following question: “which information processing approach, formalization or centralization, responds to procurement complexity and how does this affect procurement performance in knowledge-intensive procurements?”

This study draws on a survey of 294 Project Managers with recent experience of knowledge-intensive procurement. It uses AMOS version 21 to perform confirmatory factor analysis and structural modeling to assess the hypotheses.

The findings suggest that procurement complexity directly encourages formalization and that formalization has significant, positive effects on procurement performance. Centralization, on the other hand, appears not to respond to procurement complexity and has negligible effects on procurement performance.

Drawing on information processing theory, this study highlights the importance of two information management approaches in knowledge-intensive procurement, and that such procurement situations share similarities with new product development and other innovation-rich, team-based activities. Knowledge-intensive procurement situations, therefore, require different information management practices than other types of procurement.

The findings suggest that procurement complexity directly encourages formalization and that formalization has significant, positive effects on procurement performance. Centralization, on the other hand, appears not to respond to procurement complexity and has negligible effects on procurement performance.

The study is the first to examine information management approaches (formalization and centralization) in knowledge-intensive procurement as responses to project complexity, and as contributors to procurement performance.

We live in a consumer society. Most of us make significant, expensive purchases of consumer durables, with, I suspect, increasing frequency. It is interesting to consider the ways in which we go about making these purchases. Generally, there appear to be three different approaches. Some people simply go into town on a Saturday, drift around the shops and buy whatever appears most closely to meet their needs. Or more probably, buy the item which is recommended by the sales person they trust most. Others check through Which? and select the item which best meets their needs for the price they are prepared to pay. The third category, and I must confess to being part of this group, buy something on impulse and then, as they write out the cheque, feel a twinge of guilt because they had not checked in Which?.

Despite societal investment in providing health information to young parents, little is known about the health information practices of young parents themselves. The purpose of this paper is to explore young parents’ health information practices in context.

This constructivist grounded theory study investigates the health information practices of young mothers and fathers (age 16-23) in Greater Vancouver, Canada. Data were collected over 16 months via individual interviews with 39 young parents (37 mothers, 2 fathers) and observations at young parent programs. Inductive analysis was iterative with data collection.

Young parent health information practices emerged, clustering around concepts of information seeking, assessment, and use, with sharing conceptualised as a form of use. Many young parents were sophisticated information seekers, and most were highly networked using mobile technology. While access to information was rarely a barrier, assessment of the large quantity of health-related information posed challenges.

These findings are not generalisable to all populations. Newly identified information-seeking practices such as defensive and subversive seeking should be explored further in future research.

Rather than focusing on quantity of information, health and information professionals trying to reach young parents should focus on fostering information literacy skills and building relationships as trusted information providers.

Young parent experiences of social marginalisation influenced their information practices and should be taken into consideration.

This first investigation of young parent information practices can guide services and resources for young parents, suggests that sharing might be conceptualised as a subset of use, and highlights new information-seeking practices by marginalised individuals, such as defensive and subversive seeking.

Information is the fourth factor of production. Information enables us to manipulate labour, land and capital to achieve the goals of the enterprise. As industry becomes increasingly information‐intensive so the need for the effective and efficient management of information becomes of growing importance. The manager's job thus increasingly becomes an information‐handling and information‐processing job; like the management of time and money, the management of information is essential to success.

The purpose of this conceptual paper is to explicate the role played by information technology (IT) in enabling managerial dynamic capabilities. By doing so, this paper seeks to address a critical theoretical gap regarding IT’s role in enabling dynamic capabilities (DCs). DCs are knowledge-intensive and information-intensive processes and play a crucial role in facilitating strategic renewal of firms operating in volatile, uncertain, complex and ambiguous business environments. Although managers play a central role in the DCs framework, extant research has only focused on the role of IT in enabling firm-level and process-level DCs.

This conceptual paper uses the literatures on dynamic managerial capabilities, individual-level information system use, social capital, human capital, managerial cognition and technology-enabled learning to build propositions that link managerial IT use with the enablement of dynamic managerial capabilities.

This paper introduces a new construct called individual IT leveraging capability (IILC) and provides theoretically grounded arguments that link IILC with managerial social capital, managerial cognition and managerial human capital. It also explicates the relationships between managerial social capital, managerial cognition and managerial human capital and the dynamic managerial capabilities of sensing, seizing and reconfiguring.

The establishment of the linkage between IT and dynamic managerial capabilities extends the literature on the business value of IT. This work also adds to the literature on dynamic managerial capabilities by providing a theoretically grounded argument that IT can act as an antecedent of such capabilities.

To the best of the authors’ knowledge, this paper is arguably the first to theorize the role of IT in enabling managerial DC and thus addresses a critical gap in academic research literature.

Scholars have examined the possible relationship between information technology (IT) and organizational agility. Although the general-level effect of IT is undisputed, empirical research on how different types of IT contribute to various aspects of organizational agility remains scarce. Therefore, this study aims to propose an integrated framework of internal capability and external environment to address this research gap.

This study investigates the potential mediating effects of absorptive capacity and the moderating effects of information intensity in the IT‒agility relationship. With a dataset comprising 165 organizations in China, this work provides empirical evidence that the effects of absorptive capacity and information intensity are multifaceted and nuanced, thereby revealing the latent mechanisms of IT competency and organizational agility.

Absorptive capacity partially mediates the effects of IT knowledge and IT operations on market capitalizing agility and fully mediates their effects on operational adjustment agility. However, no direct or indirect effects of IT objects are found on both types of organizational agility. Information intensity also positively moderates the effects of IT operations and IT objects on absorptive capacity. However, no significant moderation is found with regard to IT operations.

This study provides novel insights by demonstrating clearly the different mediating roles of absorptive capacity in the relationship among various types of IT competency and diverse aspects of organizational agility. This work also underscores the moderating role of information intensity in shaping absorptive capacity through IT competency.

Economic anthropology of bazaar-type markets for material goods has developed a model of markets under uncertain conditions through microscopic analyses of seller–buyer relationships. The model implies that serious lack of information makes the individuals highly risk-averse and leads to long-term, balanced clientelization. Presented in this chapter is another model of uncertain market conditions. In a bazaar-type market of interpersonal service the individuals are likely to be both chance-seekers as well as risk-averters. Such an attitude derives from a combination of unique service characteristics and uncertain market conditions. Transactions of commodified sexual services (termed here “interpersonally embedded services”) among chance-seekers in bangkok go-go bars often result in disequilibration, rather than equilibration, of the seller–buyer relationship.

The purpose of this paper is to better understand knowledge management (KM) methods that can be carried out to determine the critical processes in that KM can provide important benefits.

In order to achieve this objective, a literature review was developed and a case study was applied in a building materials company in Turkey.

The results reflect that critical processes for KM can be determined in relation to four criteria. These are: value added, decision support, information‐material intensity, and information amount.

The paper points out how KM methods can be implemented in organizations effectively. This article provides a frame which explains how knowledge‐based process analyses can be applied.

China is moving towards a new form of economic structure — one based upon a market economy with all of the problems associated with that mode of organization. The stresses associated with major economic change are being felt already and it is questionable whether the society can derive the full benefits of a market economy mode without further social and political change. It is to be hoped, at least, that the market is not allowed to negate totally the concept of the general good, and that some effective control over the harmful effects of a crude concept of ‘market forces’ can be maintained.

Business process redesign (BPR) is a management technique to radically transform organizations for dramatic improvement. Information technology (IT) plays a critical role in BPR. The present study examines the links between IT infrastructure and BPR. The moderating effects of industry type, and information intensity of the firm are also analyzed. Data for the study were gathered through a survey of Fortune 500 US firms at divisional levels. Out of 1,200 questionnaires mailed to Fortune500 firm‐divisions, 124 responses were received. Out of 124 firm‐divisions 73 firm‐divisions were found to be adopting BPR techniques; 39 firm‐divisions were found to be adopting incremental improvement approaches. The rest of the responses were incomplete and could not be used. For data analysis, therefore, only 73 firm‐divisions were considered. The results of the study support the hypotheses that network infrastructure affects the dimensions of BPR (process improvement thrust, and customer focus), but data integration was not found to be significantly affecting the BPR dimensions. The moderating effect of industry type was found to be significantly affecting the relationship between network infrastructure and BPR dimensions. Other relationships were not found to be significant.