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Article
Publication date: 28 June 2022

Walter Fernandez, Gary Klein, James Jiang and Rasheed M. Khan

Discover how organizations effectively integrate the temporary program outputs into the permanent organization.

Abstract

Purpose

Discover how organizations effectively integrate the temporary program outputs into the permanent organization.

Design/methodology/approach

A grounded theory approach deriving knowledge from interviews, field observations and documentary evidence.

Findings

A network of actors integrates the multiteam program system into the overall organization, generating alternate political and implementation impetus.

Research limitations/implications

The paper significantly contributes to the literature of IT-enabled programs by surfacing processes, mechanisms and structures that simultaneously address extant concerns in the program management literature.

Practical implications

The directives of current research and program standards of professional societies identify an individual responsible for integrating the program output into the organization. The study indicates greater autonomy on the responsible actor requiring adjusting to changing stakeholder groups.

Originality/value

The authors add a missing link in understanding how programs can institute effective work structures to address emerging program conflicts and issues, suggesting strategies to foster interaction between temporary and permanent organizations.

Details

International Journal of Managing Projects in Business, vol. 15 no. 6
Type: Research Article
ISSN: 1753-8378

Keywords

Open Access
Article
Publication date: 29 September 2021

Gurvirender Tejay and Gary Klein

684

Abstract

Details

Organizational Cybersecurity Journal: Practice, Process and People, vol. 1 no. 1
Type: Research Article
ISSN: 2635-0270

Article
Publication date: 27 February 2023

Xiaosong Jason Wu, Randi Jiang, Jacob Chia-An Tsai and Gary Klein

An enterprise system (ES) implementation proceeds as a multi-team system (MTS), with multiple project teams spanning time and business functions to meet organization-wide goals…

Abstract

Purpose

An enterprise system (ES) implementation proceeds as a multi-team system (MTS), with multiple project teams spanning time and business functions to meet organization-wide goals. Thus, the focus shifts from the output of a single project team to the outcomes of all ES project teams as part of the larger MTS. This study extends concepts of shared mental models (SMMs) in aspects of goals and plans in both MTS level and project team level and further examines SMMs' interactive impact on the MTS-based project performance.

Design/methodology/approach

This study tests the model with survey data from 140 MTS-based ES implementations in China. Partial Least Squares Structural Equation Modeling (PLS SEM) served to test the hypothesized relationships.

Findings

SMMs of project team-level goals and plans contribute to the cooperation and coordination in the ES implementation and thereby improve final implementation efficiency either directly or in combination. However, SMMs of MTS-level goal and plans contribute integration only when considered with achievements at the project level.

Originality/value

Prior literature suggests a critical role of integration among ES project teams but finds challenges in achieving such integration. By leveraging shared mental model theory, the authors' results show that both common goal and plan understandings in the integration team critically influence integration in ES implementation and, thus, the final ES implementation efficiency, though not in a strictly linear relationship.

Details

International Journal of Managing Projects in Business, vol. 16 no. 2
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 24 February 2020

Xiaosong (Jason) Wu, Wei (Wayne) Huang, James Jiang, Gary Klein and Shan Liu

Two challenges faced by automotive component design projects within contracted design agencies are (1) specification changes requested by the manufacturers and (2) product…

Abstract

Purpose

Two challenges faced by automotive component design projects within contracted design agencies are (1) specification changes requested by the manufacturers and (2) product information or core technology knowledge leakage to external actors. We examine the effects of targeted boundary activities that address these challenges under the contingencies of environmental uncertainty and project complexity.

Design/methodology/approach

Based on Boundary management theory, a bidirectional model of boundary buffering was conceptualized in the context of design agency teams developing automotive components. A survey is derived from the proposed model. Regression analysis is performed using empirical data from 234 auto component design projects in Chinese design agencies.

Findings

Boundary buffering activities that strengthen outside-in boundaries and inside-out boundaries directly improve the final design quality. Further, the magnitude of effect for outside-in buffering on design quality is enhanced under environmental uncertainty, while the impact of inside-out buffering on design quality is enhanced under project complexity.

Research limitations/implications

Boundary activities should consider differences in boundary targets, directional flow of information, and context of scope.

Practical implications

Automotive component design agents should attend to both outside-in and inside-out boundary buffering, especially under conditions of environmental uncertainty or project complexity.

Originality/value

The proposed bidirectional view on boundary buffering adds perspective to team boundary management theory. Specific contingencies include common risk elements of project complexity and environmental uncertainty not typically associated with the need for buffering activities.

Details

International Journal of Operations & Production Management, vol. 40 no. 3
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 15 March 2021

Yung-Ting Chuang and Yi-Hsi Chen

The purpose of this paper is to apply social network analysis (SNA) to study faculty research productivity, to identify key leaders, to study publication keywords and research…

Abstract

Purpose

The purpose of this paper is to apply social network analysis (SNA) to study faculty research productivity, to identify key leaders, to study publication keywords and research areas and to visualize international collaboration patterns and analyze collaboration research fields from all Management Information System (MIS) departments in Taiwan from 1982 to 2015.

Design/methodology/approach

The authors first retrieved results encompassing about 1,766 MIS professors and their publication records between 1982 and 2015 from the Ministry of Science and Technology of Taiwan (MOST) website. Next, the authors merged these publication records with the records obtained from the Web of Science, Google Scholar, IEEE Xplore, ScienceDirect, Airiti Library and Springer Link databases. The authors further applied six network centrality equations, leadership index, exponential weighted moving average (EWMA), contribution value and k-means clustering algorithms to analyze the collaboration patterns, research productivity and publication patterns. Finally, the authors applied D3.js to visualize the faculty members' international collaborations from all MIS departments in Taiwan.

Findings

The authors have first identified important scholars or leaders in the network. The authors also see that most MIS scholars in Taiwan tend to publish their papers in the journals such as Decision Support Systems and Information and Management. The authors have further figured out the significant scholars who have actively collaborated with academics in other countries. Furthermore, the authors have recognized the universities that have frequent collaboration with other international universities. The United States, China, Canada and the United Kingdom are the countries that have the highest numbers of collaborations with Taiwanese academics. Lastly, the keywords model, system and algorithm were the most common terms used in recent years.

Originality/value

This study applied SNA to visualize international research collaboration patterns and has revealed some salient characteristics of international cooperation trends and patterns, leadership networks and influences and research productivity for faculty in Information Management departments in Taiwan from 1982 to 2015. In addition, the authors have discovered the most common keywords used in recent years.

Details

Library Hi Tech, vol. 40 no. 5
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 April 1994

Gary M. Klein

Homosexuality and bisexuality have existed since the beginning of life itself, yet such expressions have been repressed by many societies, from Plato's Greece to Shakespeare's…

Abstract

Homosexuality and bisexuality have existed since the beginning of life itself, yet such expressions have been repressed by many societies, from Plato's Greece to Shakespeare's England to America in the 1990s. Likewise, contraceptive devices have been in existence for over 3,200 years, but their availability has long been suppressed by religious groups and societies.

Details

Reference Services Review, vol. 22 no. 4
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 April 1994

Gary M. Klein

Online catalogs from 67 libraries using NOTIS software were searched using Internet connections to determine the positional operators selected as the default keyword operator on…

Abstract

Online catalogs from 67 libraries using NOTIS software were searched using Internet connections to determine the positional operators selected as the default keyword operator on each catalog. The diverse results indicated that there is no standard default positional operator.

Details

Library Hi Tech, vol. 12 no. 4
Type: Research Article
ISSN: 0737-8831

Abstract

Details

Strategies and Organizations in Transition
Type: Book
ISBN: 978-1-84950-016-6

Content available
Article
Publication date: 30 August 2013

Kenneth Alan Grossberg

176

Abstract

Details

Strategy & Leadership, vol. 41 no. 5
Type: Research Article
ISSN: 1087-8572

Book part
Publication date: 10 May 2001

Gary Klein and Laura Militello

Cognitive Task Analysis (CTA) attempts to explain the mental processes involved in performing a task. These processes include the knowledge, skills and strategies that are needed…

Abstract

Cognitive Task Analysis (CTA) attempts to explain the mental processes involved in performing a task. These processes include the knowledge, skills and strategies that are needed to accomplish the task functions. The criteria for success in a CTA study are: making a useful discovery about the cognitive skills being studied; being able to communicate the discovery to the users (i.e. those who will need to use the CTA for design); and having a meaningful impact on the eventual design.Currently, a wide variety of CTA methods are being used. As we learn how to define the cognitive demands presented by a task/situation, we hope we will be able to map CTA methods onto these demands, so that we can more efficiently select and apply the appropriate methods. This should result in more efficient studies, and greater user satisfaction. It should also help move the field of CTA into becoming more of a technology.

Details

Advances in Human Performance and Cognitive Engineering Research
Type: Book
ISBN: 978-1-84950-087-6

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