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Article
Publication date: 1 July 2022

Veysel Cataltepe, Rifat Kamasak, Füsun Bulutlar and Deniz Palalar Alkan

This study aims to explore the roles and relations of dynamic capabilities (DCs) and marketing capabilities (MCs) to generate firm performance through new empirical data from the…

Abstract

Purpose

This study aims to explore the roles and relations of dynamic capabilities (DCs) and marketing capabilities (MCs) to generate firm performance through new empirical data from the automotive industry in an emerging market, Turkey, where volatile market conditions may compel firms to use both their DCs and MCs. The automotive industry dynamic character, which is shaped by fierce competition among car manufacturers, fluctuating customer demands and strong effect of environmental forces, provides an ideal context for examining the performance outcomes of MC and DC in non-static environments. This study aims to show whether better financial performance can be achieved through an integrated MC and DC framework; if the level of environmental dynamism (ED) influences the utilization of MCs; and the impact of MC and DC convergence on firm performance by using emerging market data, which is rare in the extant literature.

Design/methodology/approach

This paper empirically investigates the role of MCs on the relationship between DCs and firm performance and the effect of ED in marketing capability development through a study of 162 top level managers from the automotive industry in Turkey using multiple regression methods. A self-administered questionnaire was used to collect data. A maximum concern was given to obtain at least three questionnaires from each firm to minimize the risk of getting biased answers from only one manager.

Findings

The data were analyzed by the regression method, and the mediation and moderation tests were conducted to test the established hypotheses. The direct relationship between MCs and firm performance was examined through linear regression, and a significant relationship was found (ß = 0.408; t = 5.656; p < 0.001). Pricing (ß = 0.404; p < 0.001), marketing research (ß = 0.367; p < 0.001) and marketing strategy and implementation (ß = 0.336; p < 0.001) had the strongest association with firm performance. The mediating role of MC on the relationship between DC and firm performance was assessed, and the analysis result yielded a significant result (ß = 0.439; t = 6.174; p < 0.001). Finally, the moderating effect of ED on the direct relationship between MC and firm performance was assessed. Yet, the interaction term was insignificant (ß = 0.013; t = 0.103; p = 0.918) in predicting firm performance.

Research limitations/implications

Although the data set covers a broad range of firms operating in the Turkish automotive industry, the generalization of findings should only be possible through obtaining fresh evidence from other emerging markets that possess the similar market characteristics of Turkey. The cross-sectional nature of the study may offer insights only for a certain period of time; thus, additional longitudinal studies are recommended to see the dynamic changes on the constructs and relationships between them. Future studies may also include qualitative methods, i.e. interviews with top managers to have a deeper understanding on how DC–MC interaction creates better performance.

Practical implications

This study empirically shows the importance of MCs for firm performance; thus, managers should allocate significant efforts and resources for improving MCs. The demand for the electric and even autonomous vehicles is likely to increase in the following years, and this new era in the automotive industry requires more R&D and innovation-based products, i.e. green vehicles with low carbon footprint, the use of robotics and long-life batteries for electric vehicles. The cost-related pricing may no longer be a competitive advantage for the firms in emerging markets such as Turkish automotive industry; thus, more investment for disruptive technologies should be considered.

Originality/value

The results show that MCs of firms mediated the relationship between DCs and economic performance. Yet, ED did not play a moderating role on the relationships between MCs and performance. It is concluded that DCs were associated with improved firm performance via MCs. Furthermore, the insignificant impact of ED on the development of MCs leading to better performance was explained by firms’ given over-performing efforts in the context of emerging markets.

Article
Publication date: 18 May 2010

Rıfat Kamaşak and Füsun Bulutlar

The purpose of this paper is to explore the effects of knowledge sharing on innovation. Two forms of knowledge sharing are examined, knowledge donating and knowledge collecting…

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Abstract

Purpose

The purpose of this paper is to explore the effects of knowledge sharing on innovation. Two forms of knowledge sharing are examined, knowledge donating and knowledge collecting. In particular, the effects of knowledge donating and collecting on ambidexterity in organizations are also studied, with ambidexterity defined as the simultaneous achievement of exploratory and exploitative innovation.

Design/methodology/approach

Primary data are collected via a questionnaire designed to measure the relationship between knowledge sharing and innovation. Data which were collected from 246 middle and top‐level managers in Turkey was explored by multiple regression analysis.

Findings

The results showed that knowledge collecting had a significant effect on all types of innovation and ambidexterity, whereas knowledge donating, involving donating inside and outside the group, did not have any effect on exploratory innovation. It was also observed that in‐group knowledge donating affected both exploitative innovation and ambidexterity.

Research limitations/implications

This paper is limited to Turkish managers. Hence, impact of culture should be considered in future studies. It is advised that future research should be designed for different countries in order to conduct a comparative study.

Practical implications

These results provide some information that is useful to decision makers and managers who are in charge of directing innovation strategies in organizations. The study also emphasizes the importance of effective knowledge management that can improve innovativeness in the organizations.

Originality/value

Studies comprising the relationship between knowledge sharing and innovation types are not abundant in the academic literature. So, the paper provides practical information to a relatively unexplored area.

Details

European Business Review, vol. 22 no. 3
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 6 September 2022

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Organizations are able to improve performance and gain a competitive edge through utilization of competencies which enable key marketing capabilities. The effect of these capabilities can be further increased by strengthening the dynamic capabilities that permit market opportunities to be identified and exploited.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 38 no. 9
Type: Research Article
ISSN: 0258-0543

Keywords

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