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Article
Publication date: 29 May 2007

Everd Jacobs and Gert Roodt

The objective of this paper is to discuss the development of a knowledge sharing questionnaire and the role of knowledge sharing in predicting turnover intentions of registered…

5396

Abstract

Purpose

The objective of this paper is to discuss the development of a knowledge sharing questionnaire and the role of knowledge sharing in predicting turnover intentions of registered professional nurses.

Design/methodology/approach

A literature study was conducted to determine the concepts and activities linked to knowledge sharing in order to compile a questionnaire. The questionnaire was factor analysed in order to determine the factor structure of the instrument. Thereafter, the construct of knowledge sharing was introduced together with organisational culture and various proposed mediating variables, namely organisational commitment, organisational citizenship behaviour and job satisfaction, as well as various demographic variables to develop a predictive model of turnover intentions through applying general linear modelling. A cross‐sectional field survey design was used with a sample of 530 registered professional nurses in South Africa.

Findings

A knowledge‐sharing questionnaire was developed that yielded a high reliability coefficient. A significant negative relationship was found between knowledge sharing behaviour and turnover intentions. Furthermore, knowledge sharing interacted with organisational culture in a final model where all the selected mediating and demographic variables were simultaneously entered into the equation to predict turnover intentions.

Research limitations/implications

More attention should be given to improve the content validity of the knowledge‐sharing questionnaire. The development of more knowledge sharing measures in different industries is also important.

Practical implications

Employers should know that retention strategies of professional nurses can be built around opportunities to share knowledge if they manage the organisational culture in such a way that people are willing to share what they know. This emphasises the importance of the human being in effective knowledge management.

Originality/value

The development of the knowledge‐sharing questionnaire contributes to fill a gap of existing measures. It also focuses on the importance of tacit knowledge and that knowledge resides in the human minds of people. The value of a thorough literature overview in compiling questionnaires and applying general linear modelling in compiling predictive models are highly recommended.

Details

Aslib Proceedings, vol. 59 no. 3
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 6 June 2022

Marie-Julie De Bruyne and Katrien Verleye

Today's sharing economy covers a variety of business models. This research aims to (1) identify dimensions along which sharing businesses may vary and (2) investigate how these…

1766

Abstract

Purpose

Today's sharing economy covers a variety of business models. This research aims to (1) identify dimensions along which sharing businesses may vary and (2) investigate how these dimensions influence consumer engagement while considering consumers' sustainability orientation.

Design/methodology/approach

This research relies upon a systematic literature review (n = 67 articles) to identify five sharing business dimensions: (1) ownership transfer, (2) professional involvement, (3) compensation, (4) digitalization and (5) community scope. A discrete choice conjoint experiment in the fashion industry is employed to investigate how these dimensions affect consumer engagement with sharing businesses (n = 383 participants).

Findings

The results suggest that ownership of tangible resources elicits more engagement than access to tangible resources for both consumers with a low sustainability orientation and consumers with a high sustainability orientation. Community scope also affects consumer engagement as reflected in more engagement towards sharing businesses with a local rather than a global scope. The presence of professional service providers, monetary compensation and a digital platform only induces engagement among consumers with a low sustainability orientation.

Originality/value

This research generates a better understanding of how sharing businesses can draw on business dimensions to engage consumers with different levels of sustainability orientation and, in turn, how sharing businesses can realize their economic and/or circular potential.

Details

Journal of Service Management, vol. 34 no. 3
Type: Research Article
ISSN: 1757-5818

Keywords

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