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“Human service is a fundamental concept in librarianship, and the essential role of reference librarians is to connect people with the information they want,” wrote Jennifer Mendelsohn in 1994. To further this connection, librarians have suggested looking for, and have often actively sought out, patrons before they approach the reference or information desk, yet our image of the roving reference encounter remains sketchy. This picture ranges from that of a harried, overworked professional dispensing inadequate service to a multitude of users, to a librarian effectively extending a hand to the three‐fifths to two‐thirds of all users who would not otherwise request assistance. The picture one sees depends on one's individual work preference. Such conflicting mental pictures lead to round after round of endless debate.

The purpose of this paper is to answer the questions: What challenges do students face in an information commons and how does roving reference help?.

The author recounts her work roving in her community college information commons and supplements this with an analysis of 1,500 records from her detailed reference log that compares roving reference results with conventional references and with reference questions as a whole.

Her autoethnography and data reveal that roving substantially increases the number of reference encounters. In addition, her data sheds light on students’ struggles with common, productivity software, academic packages and malfunctioning hardware. More importantly, these findings show that roving reference data identify problems that librarians, as stakeholders, can solve.

Roving reference in a community college information commons brings students in one library into sharper focus. Roving reference increases the number of reference encounters and the reach of reference service. It also exposes a use-based digital divide that calls for collaboration in the long run and increased point-of-need service immediately.

Even data that points to digital divides, hardware issues or other shortcomings and offers empirical evidence of problems for which library staff, unlike student workers, can find long-term solutions. This study shows that it is possible to gather rich and extensive data with minimal personnel and off-the-shelf software.

A college degree is vital to social mobility and easing inequality. Fluency with academic technology and information is necessary for completing college. Roving reference means more opportunities to teach information and computer fluency at point of need and more opportunities for librarian stakeholders to find and remove obstacles to student learning.

This is one of the few, recent studies, autoethnographic or otherwise, on roving reference in a community college library’s information commons.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

^∗ Indicates books which are especially recommended.

Peripheral arterial disease (PAD) is an occlusive atherosclerotic disease that affects blood vessels and reduces blood flow in the lower limbs. It is estimated that around 200 million people worldwide suffered from it, with a significant number of older people affected. Walking is one of the first-line therapeutic measures for intermittent claudication (IC) in patients with PAD. Supervised Exercise Therapy (SET) programs effectively increase walking distances, however, remain an underutilized tool because they are not readily available in most clinical centres, are extremely expensive, and patient participation is low mainly due to socioeconomic constraints. Home-based Exercise Therapy (HBET) programs are an effective and low-cost alternative to improve both the functional capacity and quality of life (QoL) of patients with IC, as they are performed in the patient’s area of residence and not in the hospital. The WalkingPad program conciliated a smartphone app – the WalkingPad app – with behaviour change intervention to increase walking distances and decrease walking impairment as well to improve QoL at 6 months.

Immigrant groups often pursue entrepreneurial endeavors in their new home country. Even though both immigrant entrepreneurship and organizational identity have received scholarly attention, there has been little systematic exploration of identity strategies pursued by immigrant-owned organizations. In this article, we develop a theoretical framework that draws on the concepts of liability of foreignness and social identity theory in the context of immigrant entrepreneurship. Our framework explores how immigrant entrepreneurs may negotiate identities for their firms through the development of specific identity strategies that confirm or underplay their national/ethnic identities in order to survive in their immediate environment. We develop a model that shows how these confirmations or underplaying strategies work both for firms that have an individualistic entrepreneurial orientation, as well as those with a collective/associative entrepreneurial orientation. We also suggest two contextual moderators to this relationship: (1) the image of the founder's country of origin, and (2) the presence of immigrant networks in the host country, which may alter the effectiveness of identity strategies in terms of organizational mortality outcomes.

The global pandemic has increased stakeholders' expectations for companies to protect their health and the wealth of the planet, reason why to achieve long-term social and environmental sustainability, companies need to adopt sustainable business models (SBMs). To support and inspire companies in their journey to become sustainable, the different SBMs that companies can adopt are presented and classified according to their ecological or social focus. It was found that the ecological SBMs follow the circular economy paradigm, and that the social ones can be conceived by considering Base of the Pyramid (BoP) communities.

The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to supplement the RSR review column, “Recent Reference Books,” by Frances Neel Cheney. “Reference Books in Print” includes all additional books received prior to the inclusion deadline established for this issue. Appearance in this column does not preclude a later review in RSR. Publishers are urged to send a copy of all new reference books directly to RSR as soon as published, for immediate listing in “Reference Books in Print.” Reference books with imprints older than two years will not be included (with the exception of current reprints or older books newly acquired for distribution by another publisher). The column shall also occasionally include library science or other library related publications of other than a reference character.