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The purpose of this paper is to provide a practitioner perspective on the impact of technology on restaurant operations.
Abstract
Purpose
The purpose of this paper is to provide a practitioner perspective on the impact of technology on restaurant operations.
Design/methodology/approach
The paper reviews the development of technology and its application to restaurant operations, as viewed by a senior practitioner. It offers a viewpoint on the current state of development and the future developments that are needed and expected.
Findings
The paper cites significant examples of technological innovation over a period of some 30 years and discusses the impact of technology on restaurant operations, organization, and management.
Practical implications
The paper aligns technological advances with the experiences of a senior professional's personal experience in operating and managing restaurants throughout a period of sustained technology change.
Originality/value
The paper offers a strategic viewpoint on the evolving nature of restaurant operations and the various ways in which technological innovation is driving new applications and change in the restaurant sector.
Details
Keywords
The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online…
Abstract
The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories: