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Since decentralization gives local levels of government greater autonomy to make their own decisions, it is important to have leaders who can acquit themselves well and lead their jurisdictions well in decision-making and implementation. In some instances decentralization is associated with perceptions of reduced government performance and increased corruption. When leaders fail, extensive criticism is frequently voiced against government and bureaucracies, often involving complaints of rigid red-tape, inefficiency, corruption, lack of flexibility and negative attitudes toward change, restricting social progress, and insufficiently ensuring economic growth. Still, we find evidence that good performance is possible in the matter of decentralization. One such instance is found in Indonesia’s city, Surabaya. During the past decade, the city transformed itself from a hot and dry city into a green, cool, and comfortable place to live that is frequently acknowledged for its government performance. The mayor’s personal leadership style is popularly described as leading with integrity and with the heart. With integrity, she has made anti-corruption a major tenet of her leadership goals. Meanwhile, in regard to leading with the heart, she has embraced “feminine” leadership styles that emphasizes cooperation, participation by many, information sharing, reliance on interpersonal skills, and sensitivity to other’s feelings and perspectives. She also adopts “motherly” and “parental” approaches such as when admonishing others. These styles are consistent with the modern leadership theory around collaborative governance and what is expected or believed to be appropriate for leaders in Indonesia.