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Nortel Fixed Wireless Access identified a need to move from a very functional‐based management system to that of a process‐based system. This need was identified by the audit group and also via feedback from the employees assessed during functional audits. The functional audits up to that point had been perceived as not giving full value to the business. The feedback received highlighted the fact that people performing individual functional tasks knew what was wrong in the process and did not need auditors to tell them this. So it was felt that a completely new process‐based audit was needed. Describes how, as a result, the audit methodology was completely redesigned, with a new focus on process improvement. Outlines some significant improvements in the auditing process which have been achieved using the new audit methodology. Generalizes the experience so as to make it available to similar settings.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined to replace the XT and AT models that are the mainstay of the firm's current personal computer offerings. The numerous changes in hardware and software, while representing improvements on previous IBM technology, will require users purchasing additional computers to make difficult choices as to which of the two IBM architectures to adopt.

a) Introduction L'internationalisation toujours croissante des “rapports touristiques” et le rle considérable que le secteur du tourisme exerce à l'intérieur des activités économiques, a fait ressentir la nécessité d'une réglementation spéciale et internationale.

Conflict is one of the important aspects of the expatriate-host country nationals (HCNs) dyad. The purpose of this study is to understand how the level of conflict between assigned expatriates and HCNs emerges and evolves during acculturation over time.

Building on expatriate literature, diversity literature, and acculturation literature, the authors adopted a longitudinal lens and developed a conceptual model to describe the dynamic process of conflict emergence and evolvement between assigned expatriates and HCNs.

This study offers a dynamic multi-stage conceptual model with the authors' novel propositions to explain how conflicts between assigned expatriates and HCNs emerge and evolve through the acculturation process.

This study provided a theoretical framework demonstrating when and how conflicts between HCNs and expatriates emerge and evolve during acculturation. In doing so, the authors integrate the conflict and diversity literature with the expatriate literature and offer a theoretical foundation to enrich the authors' understanding of the conflict between expatriates and HCNs.

When Ezra Tull, in Anne Tyler's Dinner at the Homesick Restaurant, discovers a lump on his thigh, “The word cancer came on its own, as if someone had whispered it into his ear, but what caused his shocked expression was the thought that flew in after it All right Let it happen. I'll go ahead and die. He shook that away, of course. He was 46 years old, a calm and sensible man, and later he would make an appointment with Dr. Vincent…It wasn't that he really wanted to die. Naturally not. He was only giving in to a passing mood, he decided…,this summer hadn't been going well. His mother, whose vision had been failing since 1975 was now (in 1979) almost totally blind, but she did not admit it which made it all the harder to care for her…His restaurant was floundering even more than usual; his finest cook had quit because her horoscope advised it; and a heat wave seemed to be stupefying the entire city…” Ezra's situation aptly illustrates three major lifetasks of middle‐age: accepting the loss of youth (and the changing physical conditions of aging), coping with new family relationships, and handling work‐related problems. This column focuses on the loss of youth and coping with family relationships.

Test marketing has a long history: the precursor of all of today's market research methodologies was undoubtedly trial and error. However, it remains an area of vital interest today. The promise and the performance of high‐tech test marketing can be shown from the perspective of the Campbell Soup Company.

This study aims to explore passionate labour in the fashion blogosphere and addresses two research questions: How does passion animate passionate labour? How does the emotion of passions and the discipline of labour fuse within passionate labour?

This study presents a three-year netnographic fieldwork of replikate fashion blogger-preneurs. Data are based on in-depth interviews, blogs, social media posts and informed by the relationships developed across these platforms.

Throughout the findings, this study unpacks the “little passions” that animate the passionate labour of blogger-preneurs. Passions include: passion for performing the royal lifestyle, the mobilisation of passion within strategic sociality and transformation and self-renewal through blogging. Lastly, the cycle of passion illustrates how passions can be recycled into new passionate projects.

This study offers insight on how passionate labour requires the negotiation and mobilisation of emotion alongside a calculated understanding of market logics.

This study raises implications for aspiring blogger-preneurs, luxury brand managers and organisations beyond the blogging context.

The contribution of this study lies in the cultural understanding of passion as a form of labour where passion has become a way of life. The theorisation of passionate labour contributes to existing research in three ways. First, this study identifies social mimesis as a driver of passionate labour and its links to class distinction. Second, it offers insight on how passionate labour requires the negotiation and mobilisation of emotion alongside a calculated understanding of market logics. Third, it advances critical debate around exploitation and inequality within digital labour by demonstrating how passion is unequally distributed.